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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

The Level at Melia Caribe Beach - All Inclusive

4.5-star4.5 stars
Playas de Bavaro, Punta Cana, La Altagracia, 23000, Dominican Republic

Upmarket beachfront property with spa, near Los Corales Beach
  • Free buffet breakfast, free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Food
Food is all right
Breakfast
Breakfast can be improved

The Level at Melia Caribe Beach - All Inclusive

from £202
  • The Level Junior Suite
  • The Level Grand Suite
  • Premium Room
  • The Level Two Bedroom Suite

What’s around The Level at Melia Caribe Beach - All Inclusive

Landmarks

  • On a private beach
  • Palma Real Shopping Village - 20-minute walk
  • Bavaro Beach - 30-minute walk
  • Los Corales Beach - 1-minute walk
  • Dolphin Island - 43-minute walk
  • Manati Park Bavaro - 45-minute walk
  • Cocotal Golf and Country Club - 20-minute walk
  • Aromas Museum - 40-minute walk

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 25-min drive
  • Free beach shuttle

At a glance

Key facts

Size

  • 154 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 13 restaurants
  • 7 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Free beach shuttle
  • Number of outdoor pools - 10
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Casino
  • Beach sunloungers
  • Tennis on site
  • Beach umbrellas
  • Beach towels
Working away
  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 11552
  • Conference space size (meters) - 1073
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 9
  • Year Built – 1999
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Not included
  • Airport transfers
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, YHI Spa. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Riviera Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

American Grill – This restaurant specialises in Italian cuisine. Open daily.

Alma – This restaurant specialises in Spanish cuisine. Open daily.

Merkado – This buffet restaurant specialises in local and international cuisine and only serves lunch. Open daily.

Capri – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Open daily.

The Level at Melia Caribe Beach - All Inclusive’s small print

Also known as

  • Level Meliá Caribe Tropical All Inclusive Punta Cana
  • Level Meliá Caribe Tropical All Inclusive
  • The Level at Melia Caribe Beach - All Inclusive Punta Cana
  • The Level at Melia Caribe Beach - All Inclusive Punta Cana
  • Level Meliá Caribe Tropical Punta Cana
  • Level Meliá Caribe Tropical

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Level at Melia Caribe Beach - All Inclusive

  • Is there a pool at The Level at Melia Caribe Beach - All Inclusive?
    Yes, there are 10 outdoor pools and a children's pool.
  • Are pets allowed at The Level at Melia Caribe Beach - All Inclusive?
    Sorry, pets aren't allowed.
  • Is parking offered at The Level at Melia Caribe Beach - All Inclusive?
    Yes, there's free self parking.
  • What are the check-in and check-out times at The Level at Melia Caribe Beach - All Inclusive?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Is there an on-site casino at The Level at Melia Caribe Beach - All Inclusive?
    Yes, the 2745 square-foot casino features 28 slot machines and 6 gaming tables. Bingo is offered.
  • Are there restaurants at or near The Level at Melia Caribe Beach - All Inclusive?
    Yes, there are 13 on-site restaurants.

Recent reviews

Good 7.8 From 660 reviews

Fair 4.0
Will not return
We decided to stay at the level in hopes to get quality. But the reception to check in was very slow and that was already a slight damper, but not big enough to make a fuss about. Throughout the stay we’ve tried multiple restaurants, but quality was unacceptable. The food were accompanied by an uncannie amount of flies. The cleaniness was one of the biggest concern, for example we arrived seeing spilled fries on the hallway by room, throughout the duration of our 4 days stay it was never cleaned up. The cleaniness throughout the resort was in similar status. By our last full day we were exhausted from the poor quality, at that point we received a call advising they would like to take us to breakfast at a different location and it’s a special breakfast, so we thought why not. After multiple waiting and people dropping us off with other people, without any other infor but we will be getting food, by this time my rowdy 3 year and me being 8 month pregnant have already started losing patience as we’ve been waiting for our “breakfast” for over an hr. Then a woman shows up to finally walk us to the restaurant letting us know she will be eating with us to give us a sales pitch, and we are REQUIRED to take a 90min walking tour after the breakfast. My immediate response was NO. They said then you will need to leave and cannot stay for breakfast. At this point I was furious after all the waiting and nearly fainting and a crying 3yr begging for food, and hijack from our vacation.
us3 night family trip

The Level at Melia Caribe Beach - All Inclusive

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