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OYO The Strand Hotel

Photo gallery for OYO The Strand Hotel

Exterior
On the beach
Property entrance
Standard Twin Room, Sea View | 1 bedroom, desk, bed sheets
Restaurant

Overview of OYO The Strand Hotel

OYO The Strand Hotel

3.0 star property
Eastbourne hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

333 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk
Map
35-42 Royal Parade, Eastbourne, England, BN22 7AN
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free toiletries

Room options

About this area

What's nearby

  • In Eastbourne City Centre
  • South Downs National Park - 6 min drive
  • Beachy Head - 6 min drive
  • Seven Sisters Country Park - 9 min drive

Getting around

  • Gatwick Airport (LGW) - 55 min drive
  • Eastbourne Hampden Park Station - 4 min drive
  • Pevensey and Westham Station - 6 min drive
  • Eastbourne Station - 18 min walk

Restaurants

  • Dolphin Fish Bar - 3 min walk
  • The Beach Deck - 7 min walk
  • The Crown & Anchor - 7 min walk
  • The Marine - 4 min walk
  • The Buskers Bar - 4 min walk
Map

About this property

OYO The Strand Hotel

When visiting Eastbourne, OYO The Strand Hotel is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The comfortable beds and overall comfort get good marks from fellow travellers.

Languages

Dutch, English, German, Hindi, Hungarian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping

Special features

Dining

OYO Strand Hotel – On-site bar. Open 24 hours.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hilton Parade
Hilton Royal
Hilton Royal Parade
Hilton Royal Parade Eastbourne
Strand Hotel Eastbourne
Hilton Royal Parade Hotel Eastbourne
Royal Hilton Hotel
Royal Parade Hotel
Eastbourne Hilton
Hilton Eastbourne
Strand Eastbourne
The Strand Hotel
OYO The Strand Hotel Hotel
OYO The Strand Hotel Eastbourne
OYO The Strand Hotel Hotel Eastbourne

Frequently asked questions

Does OYO The Strand Hotel offer free cancellation for a full refund?
Yes, OYO The Strand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at OYO The Strand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at OYO The Strand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at OYO The Strand Hotel?
Sorry, there's no on-site parking at OYO The Strand Hotel.
What are the check-in and check-out times at OYO The Strand Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near OYO The Strand Hotel?
Yes, there's an on-site restaurant, OYO Strand Hotel.
What's the area around OYO The Strand Hotel like?
OYO The Strand Hotel is a short 2-minute walk from Eastbourne Beach and 8 minutes' walk from Eastbourne Pier.

Reviews

5.8

6.3/10

Cleanliness

6.5/10

Staff & service

6.0/10

Amenities

5.3/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Poor

Refused check in at the hotel
I walked into the hotel shortly after 3pm to try to check in only to be stopped at the entrance by a very aggressive and unpleasant member of their staff who told me I couldn’t stay there before he even asked for my name or reservation number. He blamed Hotels.com for making the wrong reservation and was rudely told to go away and find another place to stay. The experience left me feeling shaken, humiliated and belittled. I will NEVER use Hotels.com or The Strand Hotel in Eastbourne again.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

AVOID BOOKING
Doesn’t even deserve 1 star. The worst experience and staff. I booked a room for 22nd October 2022 but when I arrived, there was a man sitting at a desk refusing our stay despite people coming in and out of the hotel. They handed us a number to call (The hotel number) and all they did was cut the phone on me. I then had to find a last minute room at one of the other hotels along the seafront. They told us that the Strand is being used to house refugees but are still taking bookings and have been refusing all bookings and refusing refunds. I still haven’t been able to get through to the hotel property. The staff at the door were rude and the man I spoke to on the phone was even ruder and dropped the call once I mentioned that I wanted a refund. I also think it’s wrong that online bookings are still active on sites when all they’re doing is taking your money and refusing your stay.
Eva, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A no no!
Check-in was very easy and the receptionist was pleasant. Room was clean and bed comfortable enough. It was really hot in the room while outside was cooler it no air circulating in the room and the top window could only be opened a tiny bit. Fire doors slammed and people shouting coming in and out at any time at night. Not recommended at all. Very very noisy and too hot everywhere in the hotel
Karine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Keisha, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor!
I arrived at the hotel and was told that I needed to pay £1 by card in order to pay a deposit (I don’t believe this was mentioned when booking the hotel) - I didn’t have my card on me so I wasn’t able to access my room until a friend paid the £1 using his card. When I got to the room, the smell was unbelievable - it smelt like someone had just been to the toilet in there. The room was old-fashioned, and I ended up not staying the night due to how bad it was.
Hannah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

4/10 Fair

Carrie-Ann, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Narnia wardrobe toilet and shower, disappointing
Although hotel clean, room very disappointing, toilet and shower were in the ends of a wardrobe, very very tiny, no room for movement especially in the shower, could only just close the door to have a shower, not good for people who are bigger than size 18!! Almost had to walk in backwards to use the toilet. Curtains very tatty all ripped down the edges. First night fire alarm set off at 1.30am, no apologies for this or explanation. We booked to pay at hotel on arrival due to Covid as stated on hotels.com websire but OYO tried to take the money at 1am on Sunday morning before the day we were supposed to arrive and had to deal with call from Fraud Team with my bank, when explained to hotelier they said OYO always take the money the day before and we were lucky they didn't cancel our booking. No food facilities available although restaurant and bar was nicely decorated. Unfortunately if it wasn't for the beautiful weather the days of our stay we would have left.
Tatty curtains
Narnia toiler
Narnia shower
Wardrobe with toilet and shower bookends
Angelique, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Barry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

alexanda, 1-night trip with friends
Verified Hotels.com guest review