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Novotel Goa Resort & Spa Hotel

Photo gallery for Novotel Goa Resort & Spa Hotel

Exterior
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Balcony

Overview of Novotel Goa Resort & Spa Hotel

UNESCO Sustainable Travel Pledge

Novotel Goa Resort & Spa Hotel

5.0 star property
Suburban hotel with spa, near Candolim Beach

8.2/10 Very good

132 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

Room options

About this area

What's nearby

  • Candolim Beach - 1 min drive
  • Calangute Beach - 19 min drive
  • Baga Beach - 32 min drive
  • Anjuna Beach - 47 min drive
  • Deltin Royale Casino - 36 min drive
  • Ashvem Beach - 73 min drive
  • Arambol Beach - 73 min drive

Getting around

  • Dabolim Airport (GOI) - 78 min drive
  • Pernem Station - 28 min drive
  • Karmali Station - 50 min drive
  • Thivim Station - 59 min drive
  • Airport shuttle
  • Free beach shuttle

Restaurants

  • The Curry House - 6 min walk
  • Roma Pisa Restaurant - 6 min walk
  • The Mango Grove - 7 min walk
  • Jambalaya - 7 min walk
  • Angaara - 8 min walk

About this property

Novotel Goa Resort & Spa Hotel

A great choice for a stay in Candolim, Novotel Goa Resort & Spa Hotel features an airport shuttle and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Food Exchange, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Hindi, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Yoga classes
  • Basketball
  • Archery
  • Beach nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Hindi
  • Portuguese

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Food Exchange – This poolside coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Vero Cibo – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Chy – This lobby lounge specialises in local cuisine and serves lunch and light fare. Open daily.
Sunken Bar – This poolside bar specialises in international cuisine and only serves light fare. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1200 for adults and INR 600 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 3520.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Resort & Spa Hotel offer free cancellation for a full refund?
Yes, Novotel Goa Resort & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Goa Resort & Spa Hotel?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel Goa Resort & Spa Hotel on 6 Dec 2022 start from £116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Goa Resort & Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Goa Resort & Spa Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Novotel Goa Resort & Spa Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Goa Resort & Spa Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Novotel Goa Resort & Spa Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Goa Resort & Spa Hotel?
No, this hotel doesn't have a casino, but Casino Royale (8-min drive) and Casino Paradise (10-min drive) are both nearby.
What is there to do at Novotel Goa Resort & Spa Hotel and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes basketball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Novotel Goa Resort & Spa Hotel also has 2 bars, an outdoor pool and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Novotel Goa Resort & Spa Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include The Curry House (6-min walk), Roma Pisa Restaurant (6-min walk) and The Mango Grove (7-min walk).
What's the area around Novotel Goa Resort & Spa Hotel like?
Novotel Goa Resort & Spa Hotel is a short 10-minute walk from Candolim Beach and 15 minutes' walk from Calizz. The local area is walkable and popular for its beaches.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Amazing
Digvijay, 4-night family trip
Verified Expedia guest review

8/10 Very good

Mixed bag
Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.
Aditya, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Property was good, just need to improve the food
Rohit, 6-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

GAURAV, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Experience
Amazing and awesome experience. Great hospitality, friendly staff.
Bhupesh, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Poor check in process
It took 10 mins to check in at 4pm. They wanted to create my profile. Since I have already stayed at accor. It did not allow same email id again
Sharad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shankar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

vamshi, 3-night trip
Verified Expedia guest review