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1 room, 2 adults

Hotel Ciao

1-star1 star
Via Marsala 96B, Rome, RM, 185, Italy

City centre hotel, steps from Via Marsala
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Complaints about WiFi
Amenities are not the best

Hotel Ciao

from £29
  • Double Room
  • Single Room
  • Triple Room
  • Double Room, Shared Bathroom

What’s around Hotel Ciao


  • In Esquilino
  • Via Nazionale (10-minute walk)
  • Teatro dell'Opera di Roma (12-minute walk)
  • Basilica di Santa Maria Maggiore (12-minute walk)
  • Via Veneto (17-minute walk)
  • Colosseum (24-minute walk)
  • Villa Borghese (25-minute walk)
  • Roman Forum (26-minute walk)

Getting around

  • Rome (CIA-Ciampino) 20-min drive
  • Rome Termini Station 7-min walk
  • Rome Tiburtina Station 4-min drive
  • Rome Trastevere Station 10-min drive
  • Laziali Station 8-min walk
  • Castro Pretorio Station 10-min walk
  • Vittorio Emanuele Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 1 PM-midnight
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Hotel Luciani V.Milazzo,8
Check-in for this property is based at a different location, at the Hotel Luciani, Via Milazzo 8.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only) *

  • Specific rooms only *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

  • Discounted off-site parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Room service
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Filipino
  • Italian
  • Romanian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Hotel Ciao’s small print

Also known as

  • Hotel Ciao Rome
  • Hotel Ciao Hotel Rome
  • Hotel Ciao
  • Ciao Rome
  • Hotel Ciao Rome
  • Hotel Ciao Hotel
  • Hotel Ciao Hotel Rome
  • Hotel Ciao Rome
  • Hotel Ciao Hotel


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Optional extras

Valet parking costs EUR 25 per day

Breakfast is offered for an extra charge of EUR 5 per person (approximately)

Cribs/Infant beds are available for EUR 15.0 per night

Pets are allowed for an extra charge of EUR 15 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.0 From 41 reviews

Good 6.0
Just ok
Pros: - very friendly staff running the hotel and also very helpful - location is central and walking distance to Rome city Centre - ensuite bathroom - close to termini - for those who have early morning trains Cons: - I was told location can be dangerous as too many pickpockets and homeless people around termini. I never encountered any problems though - room is tiny and a bit claustrophobic - bathroom shower area is very tiny and no place to keep your soap/shampoo, etc - toiletries = 1 packet of shower gel - there is no sign of hotel ciao at all. So if you hadn’t read the reviews and didnt know that you need to register at hote luciani, you will never find hotel ciao - what they didn’t tell you - hotel Luciani is on the first floor and there is no lift. So if you are a solo traveler, you will have to haul your bags up to check in. Not a big deal for me, but may be for many. Overall: - very basic rooms, cannot be considered a hotel. Not really cheap considered what you are getting but then again, Rome ain’t cheap! :)
Nirev, sg4 night trip
Very good 8.0
Good location
Very reasonable price with its location just 5 mins walk to Terminis station. There are lots of restaurant or pizzaria around and a supermarket(incoop, the name of it) to get some supplies such as water. Just make sure you get yourself the right place to check in. Its Hotel Ciao to stay, but you need to check in/out at Hotel Luciani which is about 2 mins walking distance between each other. The room we stayed is pretty big. We have 2 big suitcases, even you open the suitcases there's still plenty of space for you.
Joey, twOther trip
Very good 8.0
"When in Rome"
Hotel Ciao is adjacent to Roma Termini and thus has immediate access to public transportation. It was super easy to find, the staff is multi-lingual, and our rooms were kept tidy. I would stay here again.
usOther trip
Good 6.0
Convenience but not good
Not in the original hotel and a poor shower. Just a place for a short stay if you need a hotel just next to the train station.
as1 night romance trip
Exceptional 10.0
Very centric and it’s in front of the train. Pharmacies, restaurants and shops in just a minutes.
Vilmari, usFamily trip

Hotel Ciao

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