Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
City centre hotel within easy reach of Messe Essen
Near everything I wanted which was what I wanted. Also the colours of the lights on the…
Dec 28, 2018
No fuss, felt like student accommodation. Was clean and functional, but very plain. No…
Oct 24, 2018
This property advises that it adheres to guide to reopening holiday rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast.
This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC).
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Some staff were very friendly and good, but others were unaccommodating. When I lost my room key-card I was told to "be more careful next time" and I felt I was being told off like a school child! Generally the facilities were not good; no social area where we could meet and relax. Although the room was reasonably clean there was an "old" smell, maybe cigarette smoke or mustiness. One light was not working. The TV had no signal. Window was very difficult to open or close. Room door lock mechanism seemed odd - 3 of us found it difficult to open.
Mike, 3 night trip, Oct 24, 2017
Verified Expedia guest review
A bit old (I had too much luggage to fit easily through the narrow lift door), and I'm not a fan of single beds, but it was clean, breakfast was decent, and the staff were great. Location is right on the Ruttenscheider, 15 minutes' walk from Messe Essen. They have no car park, but there is open-air parking available on the far side of Alexanderstraße. Wifi is nothing special but works.
Roger, 5 night trip, Oct 24, 2017
Verified Hotels.com guest review
I go to Essen every year and this was by far the worst hotel I have stayed in. The TV did not work and despite a response to my check in feedback saying it would be attended to I heard nothing more for the next 4 days. Small room with a poor state of decoration. I will never use this brand of hotel again. One to avoid.
Tony, 4 night romance trip, Oct 24, 2017
Verified Hotels.com guest review
The hotel was very basic with a small reception on the 1st floor and the entrance more like a flat entrance. There was a lot of work going on to refurbish the ground floor with eating places. The rooms were basic but OK and the position of the hotel was close to the main eating/bar area. Overall, OK for the money, but wouldn't want to be there when hot, especially with the ongoing work, as the drilling can disturb so would want the window closed.
Michael, 3 night romance trip, Jun 22, 2017
Verified Hotels.com guest review
rooms are dated but fine for one night for the Price. there was building work going on at the time
Russell, Business trip, Dec 22, 2016
Verified Hotels.com guest review
Nice location. One of the nicest suburbs of Essen and at £35 a night i cant really fault the hotel.
Dylan, Romance trip, Mar 13, 2017
Verified Hotels.com guest review
Please listen to the other reviews!! Do not pay more than $60 per night, we paid wayy too much. We mistakenly thought 3 stars meant something decent and booked it at a very high rate not realizing this was not standard pricing but gouging during a conference taking place in Messe Essen. Our room was on the 5th floor with a city view. The bathroom has not been updated since the 70s and the shower curtain was filthy and didn't drain well. The room not well insulated and quite noisy. The elevator was poorly functional. They only gave us one room key which was not convenient either. It is conveniently located near a U Bahn stop. I do not know why this hotel is listed on Hotels.com
3 night business trip, Oct 23, 2019
Verified Hotels.com guest review
Breakfast was decent. However, bare amenities, shower curtain that had mold, room safe that didn't work and scuffed, chipped walls made this a barely acceptable property.
Dan, 5 night business trip, Oct 22, 2019
Verified Orbitz guest review
+ Convenient location + Decent breakfast options with lots of fresh fruit + Friendly staff - A bit run down, in need of maintenance - Shower screen placed very ineffectively - Cushions way too thin, no extras available - Not the best matrasses
Surya, 5 night trip, Oct 22, 2019
Verified Hotels.com guest review
Smelling room. Shower curtain a feet longer, full of dirt. Lift door noise was like horror movie show. Entrance was like entering an old apartment building. This hotel is okay only for short stay if you find no other place to live in. The single room was very small, like student hostel rooms. I believe NOVUM may take away the hotel chain name. Star rating can be two star, but from cleanness single star is enough. At least hotel could make the rating higher, but seems the hotel staff themselves were not knowing how to welcome the customers. Seems they did not smile in decades. The owner of hotel should visit the property before it is too late.
Salman, 7 night business trip, Oct 12, 2019
Verified Hotels.com guest review