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URSO Hotel & Spa

Luxury hotel with spa, near Gran Via Street

  • Free WiFi
From
£169

Image gallery

  • Suite, Terrace - Terrace/Patio
  • Suite, Terrace - Terrace/Patio
  • Pool
  • Suite - Living Room
  • Suite, Terrace - Terrace/Patio
Suite, Terrace - Terrace/Patio. Image 1 of 89.
1 / 89Suite, Terrace - Terrace/Patio
9.6.Exceptional.
  • What a stunning hotel in a beautiful part of town. From the staff to the room itself it…

    Oct 17, 2020

  • Fantastic place. Great staff. Use it the whole time for business trips to Madrid.

    Mar 6, 2019

See all 128 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 78 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Madrid Centro
  • Gran Via Street - 12-minute walk
  • Puerta del Sol - 16-minute walk
  • El Retiro Park - 16-minute walk
  • Thyssen-Bornemisza National Museum - 17-minute walk
  • Plaza Mayor - 21-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room
  • Deluxe Double Room
  • Junior Suite
  • Suite
  • Suite, Terrace
  • Junior Suite, Terrace
  • Family Room
  • Deluxe Double or Twin Room, Garden View
  • Junior Double or Twin Room, Garden View

Location

  • In Madrid Centro
  • Gran Via Street - 12-minute walk
  • Puerta del Sol - 16-minute walk

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 12-minute walk
  • Puerta del Sol - 16-minute walk
  • El Retiro Park - 16-minute walk
  • Thyssen-Bornemisza National Museum - 17-minute walk
  • Plaza Mayor - 21-minute walk
  • Royal Palace of Madrid - 22-minute walk
  • Prado Museum - 23-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 28-minute walk
  • Madrid Rio - 28-minute walk
  • Principe Pio - 29-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 22-min drive
  • Madrid Recoletos Station 10-min walk
  • Madrid Principe Pio Station 29-min walk
  • Calanas Station 5-min drive
  • Tribunal Station 4-min walk
  • Alonso Martinez Station 4-min walk
  • Bilbao Station 6-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 18 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (EUR 30.80 per day)
  • On-site valet parking (EUR 33 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Steam room

Working away

  • Conference space
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1913
  • Lift
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-cm flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.

Guests under 14 years old are not allowed in the spa.

Dining

Media Ración – This restaurant specialises in Spanish cuisine.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • URSO Hotel Madrid
  • URSO Hotel Madrid
  • URSO Hotel
  • URSO Madrid
  • Hotel URSO Hotel & Spa Madrid
  • Madrid URSO Hotel & Spa Hotel
  • Hotel URSO Hotel & Spa
  • URSO Hotel & Spa Madrid
  • URSO Hotel Spa
  • Hotel Urso
  • URSO
  • URSO Hotel
  • URSO Hotel Spa
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid
  • URSO Hotel & Spa Hotel Madrid
  • URSO Madrid
  • URSO Hotel Spa
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid
  • URSO Hotel & Spa Hotel Madrid

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs EUR 30.80 per day

Valet parking costs EUR 33 per day

Rollaway beds are available for EUR 105.0 per night

Buffet breakfast is offered for an extra charge of EUR 28.6 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)

Local area shuttle service is offered for an extra charge

Policies

This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests under 14 years old are not allowed in the spa.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, URSO Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 30.80 per day. Valet parking costs EUR 33 per day. Electric car charging is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 8 kg per pet. There's a charge of EUR 50 per pet, per night.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, Media Ración offers Spanish cuisine. Nearby restaurants include Cafetería Santander (3-min walk), Ninja Ramen (3-min walk) and Petisqueira (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
  • URSO Hotel & Spa has a spa and an indoor pool, as well as a 24-hour health club.
9.6.Exceptional.
  • 10.0.Exceptional

    Beautiful hotel, fantastic spa and lovely restaurant, great staff

    1 night romance trip, Dec 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    RELAXING

    Digvijay, 4 night romance trip, Nov 27, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location and hotel! Excellent spa! Comfortable room

    2 night trip, Nov 8, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel with such friendly staff from the minute we stepped out of the taxi. Lovely breakfast and nice sized rooms with fabulous big comfy bed!

    Fiona, 3 night trip, Oct 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Modern, clean and fanastic location. Love

    One of the best in Madrid. Clean and comfortable. Amazing rooms and even better location. My absolute favourite!

    1 night business trip, Jun 18, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Lack of Sensibility!

    Did not go. I did book a non refundable rate, true. But due to the Covid pandemic, Spain was locked up to Brazilians. We could not even board the plane. The Hotel was insensitive and could not care less. We were never refunded! Lack of respect!

    Frederico, 1 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    5 Stars

    Beautiful hotel with lovely big rooms and fantastic service!

    Victoria, 1 night business trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I LIKE EVERYTHING BOUTIQUE HOTEL BEST LOCATION BEST SERVICE VERY KIND EMPLOYEES

    GustavoU, 3 night family trip, Mar 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel in a lovely location - walk to the best restaurants and museums. Close to hustle and bustle but also quiet and relaxing.

    2 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    2nd time at hotel. still does not disappoint

    rebecca, 3 night trip, Feb 20, 2020

    Verified Hotels.com guest review

See all 128 reviews