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1 room, 2 adults

URSO Hotel & Spa

5-star5 stars
Mejía Lequerica 8, Madrid, Madrid, 28004, Spain

Luxury hotel with spa, near Gran Via Street
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 666 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Wellness
Great wellness & sports facilities
Pool
Great pool
Value
Fairly good value for money

URSO Hotel & Spa

from £145
  • Double Room
  • Deluxe Double Room
  • Junior Suite
  • Suite
  • Suite, Terrace
  • Junior Suite, Terrace
  • Family Room

What’s around URSO Hotel & Spa

Landmarks

  • In Centro
  • Gran Via Street (12-minute walk)
  • Paseo del Prado (13-minute walk)
  • Puerta del Sol (16-minute walk)
  • El Retiro Park (16-minute walk)
  • Plaza de España (16-minute walk)
  • Thyssen-Bornemisza National Museum (17-minute walk)
  • Plaza Mayor (21-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 20-min drive
  • Madrid Recoletos Station 10-min walk
  • Madrid Principe Pio Station 29-min walk
  • Atocha Cercanías Station 10-min drive
  • Tribunal Station 4-min walk
  • Alonso Martinez Station 4-min walk
  • Bilbao Station 6-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of indoor pools - 1
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Steam room
Working away
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1913
  • Lift
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-cm flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.

Guests under 14 years old are not allowed in the spa.

Dining

Media Ración – This restaurant specialises in Spanish cuisine.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

URSO Hotel & Spa’s small print

Also known as

  • URSO Hotel Madrid
  • URSO Hotel Madrid
  • URSO Hotel
  • URSO Madrid
  • Hotel URSO Hotel & Spa Madrid
  • Madrid URSO Hotel & Spa Hotel
  • Hotel URSO Hotel & Spa
  • URSO Hotel & Spa Madrid
  • URSO Hotel Spa
  • Hotel Urso
  • URSO
  • URSO Hotel
  • URSO Hotel & Spa Hotel Madrid
  • URSO Madrid
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid
  • URSO Hotel & Spa Hotel Madrid
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid

Policies

This property will place an authorization for the full amount of the reservation on guest credit card at check-in. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 14 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs EUR 30.80 per day

Valet parking costs EUR 33 per day

Rollaway beds are available for EUR 104.5 per night

Buffet breakfast is offered for an extra charge of EUR 28.6 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 181 reviews

Very good 8.0
Second visit; ok but less good than before
We recently had a second stay at Urso after staying ~2 years prior. This was an ok value 5* experience, but noticeably less good compared to previously. Likely won’t stay another time. Main reasons why: - Shower supplies seemed a bit cheap, with watered down shower gel and not great shampoo - Nothing really that makes you feel special, like the best boutique hotels do - we had a relatively poorly placed room with an outside view of just a neighboring wall even though hotel didn’t feel full and we were repeat guests; there was no free water in the room until after turndown; bellboys were variable and not overly attentive and we ending up both unloaded and loading our bags into the taxis... all small things but overall gave feeling that nothing was particularly special - Gym had a broken AC, and we mentioned this to reception who said they would send someone down immediately to fix it, but they neither sent anyone to fix it nor came down themselves to explain to us that it wouldn’t be fixed. Equipment was also dirty. - Other very small things - the safe in the room was a bit worn down and had a wonky door, I noticed the reception team deep in conversation together and ignoring a guest who was trying to get their attention, etc - Also an annoying mosquito in the room. But can’t really blame the hotel for that :) A few of the elements we liked from the first visit are still the same, in particular the good lobby bar area, the interesting decor, comfortable bed.
Jeremy, us1 night trip
Very good 8.0
Stay in Madrid with style
Urso Hotel & Spa is a stylish hotel in an old and beautiful former government building that was refurbished about two years ago. The location is perfect as many lovely restaurants can be found in the area. It is just a 5 min walk to Alonso Martínez metro station and reachable by taxi from Barajas airport within 15 - 30 min, depending on traffic. The reception, lobby and bar area was cozy and beautiful. The check-in was processed smoothly but the check-out took some time due to complicated guest inquiries. The rooms (standard room) are lean and noble, furnished with leather chairs and a nice and comfortable king size bed. The bathroom is pretty and features a bath tub as well as a shower. Just the light is too weak. However, avoid standard rooms on the first floor (and probably even on the 2nd). I was first given room 101 which is located exactly opposite the breakfast room door. It was quiet but a dark hole and offers a "terrible" view of an office building as well as of waste containers. Definitively a "No Go" to get such a room as a full paying guest at a pricy five star hotel. After insisting, I finally got one on the third floor which was far better. Also the gym was not state of the art (too small). To sum up: a really nice hotel but value for money was average in my view. I definitively stayed at much better five star city hotels on this planet.
Sue, chOther trip
Exceptional 10.0
Urso - 5 Star All The Way!
Just returned from a FANTASTIC stay at the Beautiful Urso Hotel. From the moment one enters this gorgeous hotel, you know you are in for a very special experience. The front door men always greet you with a smile, the front desk personnel all very welcoming, qualified and efficient. Interior design is understated, chic, lovely, serene, with high attention to detail. High end finishes throughout, from interior hallways...beautifully appointed rooms with great light, fine linens, marble bathrooms, hardwood and marble floors throughout and ample closet space. It's quite hard to find a hotel in Madrid where you can actually get a good night's rest because it's a very vibrant city. I asked for a room at the back of the hotel on the 3rd floor, and the room surpassed my critical expectations. I was able to sleep like a baby! Will be b back in Madrid in six month, and guess where I'm staying? URSO!
c, usBusiness trip
Exceptional 10.0
Very pleasant and sophisticated.
We stayed at the Urso for a week in February 2016. Madrid is a very walkable city so at the end of each day we were tired from all the walking, but we felt better knowing we were coming back to such a nice hotel. All of the staff, from the front desk people to the bellmen and the cleaning staff, were extremely friendly and warm, and our room (a junior suite) was comfortable and quiet. I particularly enjoyed the spa as well as the bar area where you can relax and grab a cocktail. The hotel is located in the Justitia neighborhood and is close to a couple of Metro stops. It's within easy walking distance of lots of tasty and inexpensive restaurants as well as cocktail bars. If we go back to Madrid we will definitely stay at the Urso again!
usOther trip
Exceptional 10.0
Great weekend
Very nice hotel and service. Truly 5 star! Only thing is that in Spain it doesn't seem to be any toilet brushes. Which is a bit weird at a hotel that cater to other cultures. Only place in the world I seen this is India. But they got a hose and high pressure water to clean the touilet with. Asked in reception about this and they promised to get one. But never did. So had to buy one myself because I think it's mandatory to be able to clean the toilet after usage. However everything else was so nice that I don't want it to impact my rating in the whole picture. Just didn't know Spanish people have lower standards than India when it comes to toilets ;)
Hans David, seRomance trip

URSO Hotel & Spa

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