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1 room, 2 adults

citizenM London Bankside

4-star4 stars
20 Lavington Street, Surrey House, London, England, SE1 0NZ, United Kingdom

4-star hotel with restaurant, near Tate Modern
  • Free WiFi in the lobby
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Covid restrictions but staff were lovely ...simple hotel says what it does and delivers +…May 4, 2021
  • The staff were very friendly and the latte was amazing. The room was very small with…Apr 17, 2021

citizenM London Bankside

from £84
  • King Room

What’s around citizenM London Bankside


  • In London City Centre
  • Tate Modern - 6-min walk
  • Borough Market - 7-min walk
  • The Shard - 10-min walk
  • St. Paul's Cathedral - 15-min walk
  • London Bridge - 15-min walk
  • London Eye - 21-min walk
  • Tower of London - 24-min walk

Getting around

  • London (LCY-London City) 31-min drive
  • Heathrow Airport (LHR) 54-min drive
  • Gatwick Airport (LGW) 85-min drive
  • London (LTN-Luton) 49-min drive
  • London (STN-Stansted) 47-min drive
  • London Waterloo East Station 10-min walk
  • London Bridge Station 11-min walk
  • London Blackfriars Station 12-min walk
  • Southwark Underground Station 7-min walk
  • Borough Underground Station 8-min walk
  • London Bridge Underground Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests will receive an email from the property with online check-in information. Alternatively, guests may check in by scanning a QR code at the hotel on arrival (smart phone or tablet required).
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas



  • Off-site parking nearby, from 6:00 AM to 8:00 PM (GBP 30 per day)

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Water dispenser
Working away
  • 24-hour business centre
  • Number of meeting rooms - 7
  • Computer station
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers: 1
  • Year Built – 2012
  • Lift
  • Television in common areas
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Grab bar - in shower
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • Catalan
  • English
  • French
  • Greek
  • Polish
  • Turkish
  • Ukrainian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch Smart televisions
  • Cable TV channels
  • IPad
  • IPod docking station
Stay connected
  • Desk
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

citizenM London Bankside’s small print

Also known as

  • citizenM London Bankside Hotel
  • citizenM London Bankside Hotel
  • citizenM London Bankside London
  • citizenM London Bankside Hotel London
  • citizenM Bankside Hotel
  • citizenM London Bankside
  • citizenM Bankside
  • CitizenM London Bankside England
  • citizenM London Bankside Hotel
  • citizenM London Bankside London
  • citizenM London Bankside Hotel London


State tax ID - 136.0572.29

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of GBP 29

Parking is available nearby and costs GBP 30 per day (open 6:00 AM to 8:00 PM)

To-go breakfast is offered for an extra charge of GBP 12.5 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM London Bankside

  • Does citizenM London Bankside offer free cancellation for a full refund?
    Yes, citizenM London Bankside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at citizenM London Bankside?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at citizenM London Bankside?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at citizenM London Bankside?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Are there restaurants at or near citizenM London Bankside?
    Yes, there's an on-site restaurant, canteenM. Nearby restaurants include capricci Buon Gusto Italiano (3-min walk), Frank's Cafe (3-min walk) and Bar Douro (4-min walk).
  • What is there to do at citizenM London Bankside and nearby?
    Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and St. Paul's Cathedral (15-min walk).

Recent reviews

Superb 9.0 From 550 reviews

Very good 8.0
Modern facilities and mood lighting. Pick a room on the upper floors because it is noisy at street level...not the hotels fault of course
gb1 night trip
Exceptional 10.0
Great high tech hotel with comfy beds in a great location.
Dan, gb1 night trip
Exceptional 10.0
Great in many ways. Not so great in many others
Brilliant check In. Brilliant Food. Brilliant bar. Fantastic Restaurant area. Hated the Ipad controls everything nonsense as it froze up regularly & there are light switches everywhere & a remote hidden in a drawer under the bed so for Jeepers Creepers sakes allow your guests to use them please as they are there anyway. I stay in a lot of hotels and have never had this issue elsewhere. Also Print on Shower Shampoo etc is tiny and I dont wear my glasses in the shower and all I could read was 'Citizen M' on both bottles that were available (so i used my own stuff anyway) - just saying, us over 40s don't wear our glasses in the shower or take a magnifying glass in there with us. Mind you most of us male over 40s don't need hair products anyway Lol! In this age of modern rubbish please please please bring back the tv remote to its full potential rather than hiding it in a drawer and then only allowing it to frustratingly function as a TV On / Off control thus forcing people to use the TERRIBLE ipad THING. A non app related menu would be nice, the light switches, that after all are there anyway, would be a great and functional thing (that has been there for about 100 years & would require frequent cleaning anyway) to continue to use instead of an ipad. I have very little hair at all, so to lift the shower curtain and be faced with several hairs of a minimum 4" in length when the longest hair i have experienced since about 2004 is 1" indicates a lack of cleaning. Sort it out!!
Paul, gb2 night business trip
Exceptional 10.0
Very good stay. Public areas are fun and bright and rooms are smallish but very functional. Staff were helpful and welcoming. Great location handy to Borough market
elizabeth, gb2 night family trip
Good 6.0
No accesa to music channels or radio stations and no water in room
Pam, gb1 night trip with friends
Exceptional 10.0
My third stay
This is my third stay, and my first since Covid. Pleased to report that there are hand-sanitiser stations all over the hotel and my room was super-clean. As a solo traveller, I felt safe and secure here. I love the XXL-sized bed, mood lighting, movies on demand and calm atmosphere. I would be happy to book here again.
Oluronke, gb1 night trip
Exceptional 10.0
reat stay
Absolutely fantastic stay, loved the quirkiness of the hotel. The bed was lovely and comfy, the shower and breakfast were great. The staff were really helpful and friendly
Amanda, gb1 night family trip
Exceptional 10.0
Clean friendly well-equipped and convenient
A welcoming hotel, great staff, bright and clean, comfy rooms, excellent shower. The decor in the public areas is bright, fun and arty. A huge array of books so just settle in a corner, get refreshments and grab a book to browse. Great location close to Tate Modern, Borough Market and Blackfriars Station
Deborah, gb1 night family trip
Exceptional 10.0
Bankside weekend
Very safe clean and modern
Cormac, gb2 night family trip
Exceptional 10.0
Best hotel to stay at in London bankside area staff are amazing and rooms are fantastic will be coming back to stay.
Callum, gb2 night romance trip

citizenM London Bankside