citizenM London Bankside, London: Info, Photos, Reviews

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4-star hotel with restaurant, near Tate Modern

King Room | Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

Superb

Property highlights

Free WiFi

Air conditioning

Restaurant

Bar

24/7 front desk

Non-smoking

Price available on 8/10/2023

20 Lavington Street, Surrey House, London, England, SE1 0NZ

Main amenities

Housekeeping (on request)
Restaurants and bar/lounge
Breakfast available
Coffee shop/cafe
24-hour business centre
Business centre
7 meeting rooms
24-hour front desk
Coffee/tea in a common area
Computer station
Communal living room
Front desk safe

Feel at home

Children stay free
Fridge
Private bathroom
Television
Lift
In-room climate control (air conditioning)

Room options

Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

14 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In London City Centre
The Shard - 10 min walk
London Bridge - 15 min walk
St. Paul's Cathedral - 15 min walk
London Eye - 21 min walk
Tower of London - 23 min walk
Tower Bridge - 24 min walk
Liverpool Street - 25 min walk
Big Ben - 26 min walk
Covent Garden Market - 28 min walk
Trafalgar Square - 29 min walk

Getting around

London (LCY-London City) - 32 min drive
London (STN-Stansted) - 47 min drive
London (LTN-Luton) - 50 min drive
Heathrow Airport (LHR) - 54 min drive
Gatwick Airport (LGW) - 85 min drive
London Bridge Station - 11 min walk
London Waterloo East Station - 11 min walk
London Blackfriars Station - 12 min walk
Southwark Underground Station - 7 min walk
Borough Underground Station - 8 min walk
London Bridge Underground Station - 11 min walk

Restaurants

Leon - 3 min walk
GAIL's Bakery Neo Bankside - 4 min walk
Caravan Bankside - 2 min walk
The White Hart, Southwark - 3 min walk
Joe & the Juice - 1 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be within a 15-minute walk of The Shard and London Bridge. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This upmarket hotel is also a short five-minute drive from London Eye and Tower Bridge. Fellow travellers love the overall property condition. The property is only a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukranian

Sustainability

Sustainability practices

100% renewable energy

Solar energy

Wind energy

Double-glazed windows

Energy-saving switches

This information is provided by our partners.

Learn more about properties’ sustainability practices

Cleaning and safety practices

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff

This information is provided by our partners.

At a glance

Hotel size

192 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's citizenM mobile app before check-in

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Water dispenser

Travelling with children

Children stay for free (see details)

Working away

24-hour business centre
7 meeting rooms
Computer station
Co-working spaces

Services

24-hour front desk
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only

Accessibility

Lift
Accessible bathroom (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lowered plug sockets in bathroom
Bathroom emergency pull cord

Room amenities

Be entertained

IPad
IPod docking station
43-inch Smart TV
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone

Food and drink

Fridge
Free bottled water

More

Housekeeping (on request)
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

CloudM – On-site bar. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
Late checkout can be arranged for an extra charge of GBP 29 (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit/debit cards. Cash is not accepted.

State tax ID – 136.0572.29

No visitors or unregistered guests are allowed at the property after midnight.

Also known as

Citizenm

Citizenm Bankside

Citizenm Bankside Hotel

Citizenm Bankside Hotel London

Citizenm London Bankside

London Bankside Citizenm

CitizenM London Bankside England

citizenM London Bankside Hotel

citizenM London Bankside London

citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at citizenM London Bankside?

As of 1 Oct 2023, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 8 Oct 2023 start from £135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at citizenM London Bankside?

This property confirms that staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no on-site parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 10 minutes' walk from The Shard.

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness