All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect™ Rewards nights here

citizenM London Bankside

4-star4 stars
20 Lavington StreetSurrey House, LondonEnglandSE1 0NZUnited Kingdom, 0203 027 9779
4-star London hotel in Bermondsey, walk to Tate Modern
  • Free WiFi
Awesome vibe
Good internet service
Great amenities
Wellness Area
Wellness & sports facilities could be improved
632See all 632 reviews
From 3,663 reviewsTripAdvisor Traveller Rating

citizenM London Bankside

Hotel Info: 020 3027 9803

from £144
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
This property accepts debit or credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Microwave in a common area
Working away
  • Meeting rooms 7
  • Computer station
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Television in common areas
  • Accessible bathroom
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart televisions
  • Cable TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


CanteenM – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

citizenM London Bankside’s small print

Also known as

  • citizenM London Bankside Hotel
  • citizenM Bankside Hotel
  • citizenM London Bankside
  • citizenM Bankside
  • CitizenM London Bankside England
  • London Bankside Citizenm
  • CitizenM London Bankside England


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

On-site credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of GBP 29

Full breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around citizenM London Bankside

Top spots nearby

Recommended by this property

  • Tate Modern (3-minute walk)
  • The Shard (8-minute walk)
  • London Bridge (8-minute walk)
  • St. Paul's Cathedral (9-minute walk)
  • Coca-Cola London Eye (14-minute walk)
  • Tower of London (15-minute walk)
  • Covent Garden Market (17-minute walk)
  • Big Ben (18-minute walk)
  • Buckingham Palace (27-minute walk)
  • O2 Arena (4.3 mi / 7 km)

Getting around

  • London (LCY-London City) 28-min drive
  • London (LHR-Heathrow) 48-min drive
  • London (STN-Stansted) 57-min drive
  • London (LGW-Gatwick) 82-min drive
  • London Bridge Station 11-min walk
  • London Fenchurch Street Station 26-min walk
  • London Liverpool Street Station 29-min walk
  • Waterloo Underground Station 18-min walk
  • Farringdon Underground Station 27-min walk
  • On-site parking not available

Recent reviews

Superb 9.2 From 632 reviews

citizenM London Bankside
Will use again
Great experience, have used the hotel before and it works really well, good location, easy access, nice additional touches like tuck box and water etc. Bar is good, not a huge choice of food and service was a little slow but overall not a problem.
A Traveller, gb1 night trip
citizenM London Bankside
Very Good8.0
Nice stay
Nice stay, was very impressed
A Traveller, gb1 night trip
citizenM London Bankside
Very Good8.0
Very comfortable and in a good location
We both slept very well on the very comfortable beds and being able to adjust the temperature to suit us was a lovely touch. One thing which for me was not perfect was not being able to make a hot drink in the room. I know they advertise that there is no kettle in the room, but other hotels charge comparable room rates and have complementary hot drink supplies in the room, you don't have to pay for them at the bar!
Janet, gb3 night trip
citizenM London Bankside
Favourite London Hotel - plan to try them all
Loving this hotel, they have thought of everything. Great for work or leisure. You can even print out for free. This is my second time in a month, last time was work in my own. This time was pleasure with my husband. Great location with easy walking distant to everywhere. Top tip, 5mins walk to the breakfast club.
zoe, gb1 night trip
citizenM London Bankside
Great design hotel
Funky design, cosy room. Just a couple of things would make it awesome: maybe a flip-down bedside table for the person on the window side of the bed; tea, coffee & kettle; fridge refreshments filled up every day not just once.
A Traveller, gb2 night trip

See all reviews

citizenM London Bankside

Is the description of this hotel not correct? Tell us