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1 room, 2 adults

Sunborn London

4-star4 stars
Royal Victoria Dock, London, England, E16 1XL, United Kingdom

4-star hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,678 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • As usual good stay Nov 4, 2019
  • Great location for the O2, the kids loved it as did we!Nov 4, 2019

Sunborn London

from £122
  • Classic Room (Yacht Dockview)
  • Classic Room (Yacht Family)
  • Classic Room, River View (Yacht)
  • Executive Room (Yacht Dockview)
  • Executive Room (Yacht Family)
  • Executive Room, River View (Yacht)
  • Executive Suite (Yacht Dockview)
  • Executive Suite, River View (Yacht)
  • Junior Suite (Yacht Dockview)
  • Junior Suite, River View (Yacht)

What’s around Sunborn London

Landmarks

  • In Docklands
  • Excel Exhibition Centre (12-minute walk)
  • Westfield Stratford City - 3 mi / 4.8 km
  • O2 Arena - 3.9 mi / 6.3 km
  • London Stadium - 4.1 mi / 6.5 km
  • Tower of London - 4.7 mi / 7.6 km
  • Cutty Sark - 4.9 mi / 7.8 km
  • Tower Bridge - 4.9 mi / 7.9 km

Getting around

  • London (LCY-London City) 6-min drive
  • London (LHR-Heathrow) 66-min drive
  • London (LGW-Gatwick) 73-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Custom House for ExCel Station 4-min walk
  • Royal Victoria Station 7-min walk
  • West Silvertown Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Full-service spa
  • Marina on site
Working away
  • Number of meeting rooms - 3
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
Facilities
  • Lift
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • Tablet computer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Symphony Therapy Rooms. Services include deep-tissue massages, facials, body scrubs and body treatments.

Sunborn London’s small print

Also known as

  • Sunborn London Hotel
  • Sunborn London Hotel
  • Sunborn London London
  • Sunborn London Hotel London
  • Sunborn Hotel
  • Sunborn London
  • Sunborn
  • Sunborn London England
  • Sunborn London Hotel
  • Sunborn London London
  • Sunborn London Hotel London

Policies

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

English breakfast is offered for an extra charge of GBP 19.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 1,127 reviews

Fair 4.0
Bad experience with staff, facilities and rest.
Upon checking in, I asked if we would be able to get the extended check out as Gold Member of Hotel.com. Was told such thing does not exist and check out is 11:00 am. When I explained that we had come to London to attend the Cher concert in the O2 arena and the sleep in next morning would mean a lot to us as well as the quiet location of the room please. Was told I could pay extra and get an extended check out, but not offered as per Hotel.com’s Gold/Vip info with this property. Negotiated that we could check out at 12:00 after I mentioned the Gold level w Hotels.com. I am not a very happy being located a room directly by the reception area and an entrance door of glass separating us from the reception. It meant all guests on this floor have to pass through this door unlocking it with their keycard in order to get into the corridor for all the rooms or the reception/exit/ bar/restaurant etc. Early in the morning people started to come through that door and after inserting the key, not sure which way the door opened, I can say that a glass door of this kind is not quite in any way. So the sleep in was ruined. Very rude and non service minded bar staff. I was served a beverage as I got there first, the others came a couple of minutes after me and they were told it is now one(!!)minute past midnight and we are closed. I have never had such nonchalant guest service ever. Luckily the check out gentleman was a manager and he was very apologetic and he was listening with respect.
Lars, gb1 night trip
Good 6.0
Something Different.
We wanted to stay somewhere a little different and it was good for the wow factor. Kids loved the idea of staying on the boat, service was very good but sofa bed tiny and not comfy, very noisy at night and not the greatest of sleep. I would stay again but not as a family, the Novotel was same price and would have been better suited.
Steven, gb1 night family trip
Very good 8.0
Room lovely, service leaves a lot to be desired!
Lovely room, food in restaurant disappointing and service in the bar terrible!
Amanda, gb1 night trip
Very good 8.0
Lovely room with a balcony looking over the water. The bar and all staff were great. Nice food which we though was reasonably priced but drinks expensive
gb2 night business trip
Good 6.0
Disappointed.
Our second time for an overnight treat at the Sunborn. The first time breakfast was cold and expensive. Thus time it was was hot but left too long in the warmers so everything was dried out! (Still £39 for two breakfasts) Had room service for evening meal and they forgot the cutlery and one of two drinks! Sorry very disappointed..
David, gb1 night trip

Sunborn London

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