Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Sunborn London

4-star4 stars
Royal Victoria Dock, London, England, E16 1XL, United Kingdom

4-star hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A unique stay and being on the river bed overlooking the Canary Wharf skyline is a sight…Aug 4, 2020
  • The hotel was beautiful, the receptionist that checked me in (Sarah) was lovely, friendly…Aug 2, 2020

Sunborn London

from £106
  • Classic Room (Yacht Dockview)
  • Classic Room (Yacht Family)
  • Classic Room, River View (Yacht)
  • Executive Room (Yacht Dockview)
  • Executive Room (Yacht Family)
  • Executive Room, River View (Yacht)
  • Executive Suite (Yacht Dockview)
  • Executive Suite, River View (Yacht)
  • Junior Suite (Yacht Dockview)
  • Junior Suite, River View (Yacht)

What’s around Sunborn London

Landmarks

  • In Docklands
  • Excel Exhibition Centre - 12-minute walk
  • O2 Arena - 44-minute walk
  • Westfield Stratford City - 4 mi / 6.5 km
  • London Stadium - 4.1 mi / 6.5 km
  • Tower of London - 4.7 mi / 7.6 km
  • Tower Bridge - 4.9 mi / 7.9 km
  • Liverpool Street - 5.2 mi / 8.3 km

Getting around

  • London (LCY-London City) 6-min drive
  • London (LHR-Heathrow) 80-min drive
  • London (LGW-Gatwick) 69-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Custom House for ExCel Station 4-min walk
  • Royal Victoria Station 7-min walk
  • West Silvertown Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Full-service spa
  • Marina on site
Working away
  • Number of meeting rooms - 3
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
Facilities
  • Lift
Languages Spoken
  • English
  • Italian
  • Lithuanian
  • Portuguese
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • Tablet computer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Symphony Therapy Rooms. Services include deep-tissue massages, facials, body scrubs and body treatments.

Sunborn London’s small print

Also known as

  • Sunborn London Hotel
  • Sunborn London Hotel
  • Sunborn London London
  • Sunborn London Hotel London
  • Sunborn Hotel
  • Sunborn London
  • Sunborn
  • Sunborn London England
  • Sunborn London Hotel
  • Sunborn London London
  • Sunborn London Hotel London

Policies

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and dinner.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: GBP 40 per stay

Optional extras

English breakfast is offered for an extra charge of GBP 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunborn London

  • Does Sunborn London offer free cancellation for a full refund?
    Yes, Sunborn London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sunborn London?
    Sorry, there's no parking at Sunborn London.
  • Are pets allowed at Sunborn London?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sunborn London?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Sunborn London?
    Yes, there's an on-site restaurant. Nearby restaurants include Cafe Bonnane (4-min walk), Caffe Fratelli (6-min walk) and Fatboy's Diner (1.7 mi).

Recent reviews

Fabulous 8.6 From 1,052 reviews

Good 6.0
This was our second time staying here & I have to say I didnt enjoy as much this time around!! The room was lovely, big & clean but the bathroom was stifling hot!!
Lisa, gb1 night trip
Exceptional 10.0
Great place
Very pleased with the great service from all the staff at these difficult times with the COVID-19 lockdown. Will be back when the bar is open in the summer and once it is safe to. Kind regards David Miles
David, gb1 night business trip
Exceptional 10.0
My wife’s birthday weekend
Very good stay over 2 nights. Super location and views. Efficient reception. My wife had a facial in the Spa and she said it was the best facial she has ever had. The restaurant was very good value compared with other restaurants in London and the food was certainly much much better - we went to a celebrity chef restaurant elsewhere and there was no comparison in terms of the quality of the food or the restaurant service.
Jonathan, gb2 night trip
Exceptional 10.0
My first Yacht experience
My husband and I had the most AMAZING stay!!! Where do I start..... This hotel is so unique, elegant, clean and spacious. Sunborn is located in a wonderful part of East London next to a good amount of restaurants and connecting transport. The decor on the yacht gives you a lovely pre wedding shoot /Great Gatsby vibe with a wonderful centred gold staircase - definitely Instagram worthy. Our room was really big, the bed is soft and fluffy. I would say the wood details in the room is a little old fashioned but it does not take away from the overall quality of the hotel. Ohhhhh my goodness everyone!!! The breakfast...ohhhhhhh the breakfast! For the £19.50 paid the tray was FILLED with a full english, pasteries, toast, juice and a hot drink (tea or coffee) of your choice ABSOLUTELY BANGING *5 Thank me later everyone very lovely place to stay.
Nana, gb1 night trip
Exceptional 10.0
Hubby’s 50th celebration
Excellent stay very welcoming very clean bed very comfortable didn’t want to get up!! And the views riverside were amazing x
Elaine, gb1 night trip
Exceptional 10.0
Very professional & courteous staff. Was clean & will definitely recommend it.
Henry, gb1 night trip
Fair 4.0
Satyed before but not again
This was the 3rd time to stay at the sunborn but unfortunately will be our last. The Service has deteriorated especially the rather rude person on breakfast. Politeness costs nothing and if your not happy in your job get another. Then we paid for an upgrade to a suite to find out both mornings it was next to the Meeting room for loud music and some sort of line dancing next door. Did explain this to front desk but nothing was done just it was our fault for not complaining from the room.
Martin, gb1 night trip
Exceptional 10.0
Hi
Was a lovely view and close to food and bars rooms are really nice and clean and the beds are comfy beyond expectations
Damion, gb1 night trip
Exceptional 10.0
From the moment we arrived the atmosphere ambiance friendliness of the staff was first class. Our room was upgraded on arrival and it didn’t disappoint the room was amazing. On going to the bar the staff were professional and service was excellent our one regret was that we didn’t sample the dining. Breakfast was 5stat. Wouldn’t hesitate to stay here again.
Lynn, gb1 night trip
Good 6.0
The staff at reception are not really welcoming and helpful
Shab, gb1 night trip

Sunborn London

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