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1 room, 2 adults

Moscow Marriott Hotel Novy Arbat

5-star5 stars
32 Novy Arbat Street, Moscow, 121099, Russia

Luxury hotel with restaurant, near Bolshoi Theatre
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Food
Delicious food
Location
Great location
Breakfast
Tasty breakfast
Value
Value for money could be better
77See all 77 Hotels.com reviews
From 319 reviews

TripAdvisor Traveller Rating

Moscow Marriott Hotel Novy Arbat

from £73
  • Executive Studio, Business Lounge Access
  • Deluxe Room
  • Deluxe Room, Business Lounge Access (Business Lounge Access)
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Room, 1 King Bed, City View
  • Deluxe Room, 2 Single Beds

What’s around Moscow Marriott Hotel Novy Arbat

Top spots nearby

Recommended by this property

  • Bolshoi Theatre (24-minute walk)
  • GUM Department Store (24-minute walk)
  • Red Square (24-minute walk)

Getting around

  • Moscow (VKO-Vnukovo Intl.) 36-min drive
  • Podolsk (OSF-Ostafyevo) 36-min drive
  • Moscow (SVO-Sheremetyevo) 41-min drive
  • Moscow (DME-Domodedovo Intl.) 55-min drive
  • Zhukovsky (ZIA) 61-min drive
  • Moscow Kievsky Station 23-min walk
  • Moscow Belorussky Station 4-min drive
  • Moscow Begovaya Station 5-min drive
  • Smolenskaya Station 9-min walk
  • Barrikadnaya Station 13-min walk
  • Krasnopresnenskaya Station 16-min walk

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help you with the supporting documents needed to obtain one *

  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

WiFi rated slow

  • Great for browsing

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

GostinaYa – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.

New York Steakhouse – This steakhouse specialises in American cuisine and serves breakfast and dinner. Open daily.

Moscow Marriott Hotel Novy Arbat’s small print

Also known as

  • Moscow Marriott Hotel Novy Arbat
  • Marriott Hotel Novy
  • Moscow Marriott Novy Arbat
  • Marriott Novy

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Optional extras

Self-parking costs RUB 1500.00 per day

Rollaway beds are available for RUB 1298.0 per night

Breakfast costs between RUB 1300 and RUB 1700 per person (approximately)

WiFi is available in guestrooms for RUB 2100.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Moscow, Russia

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Recent reviews

Fabulous 8.6 From 77 reviews

Good 6.0
Good staff. Bad food. Horrible beds.
Staff were all wonderful. Really nice and helpful. But the beds were hard and ended up with a terrible back. The food in the steak restaurant was pretty bad. I think because the cuts used were less than good. Not so much that they weren’t cooked well.
karen, gbBusiness trip
Very good 8.0
Good
Nattiya, thFamily trip
Very good 8.0
Expected more from a 5 star hotel.
On arrival, the room was not prepared for our family(2 adults and 2 kids). We called and it took quite some time to fix it because the person that came to prepare the sofa bed could not speak english. Besides that, the sofa bed of this 5 star hotel has only 5 cm depth. I told this to them and they put some kind of cover that looked like a duvet. Still, it was very uncomfortable. Next day, we left the hotel around 10 AM and came back approximately 4pm, the room was not cleaned and beds were not made.Other than that, location was good, room was good(except for the sofa bed that was very bad) and the lounge was very good. Other than that, good location, very good breakfast and nice lounge.
Sergio, us2 night family trip
Poor 2.0
Bad Hotel Experience
Our experience with our check-in/registration was terrible. Our reservation for a twin bed was not available even though we paid months in advance and they said that if we booked in their website then they would have held the room for us and not give it to a group coming that same day. To make matters worse, we had to pay extra for an upgraded room because of their mistake for our 3 day stay which cost more than $500. The receptionist was rude and when we checked out, our bill was so confusing and inefficient that they have to swipe my credit card twice before of billing mistakes. This is the worst hotel experience I’ve had in my years of travel experience. Marriott Novy Arbat should take note of these shortcomings.
Erwin, ph4 night family trip
Very good 8.0
Good hotel, garage attendants should be replaced.
Overall it was a great hotel and hotel personnel was very good. However, one day we were stuck in the garage and could not leave for 45 min as the gate would not open for our car. We went up 2 times to change the key, no one came to help. The guys in the garage pretended to help, left to look for help, but I found them playing cards in their change room 15 min later while we were wasting time looking at the closed gate. Very disappointing to say the least and we spoke Russian to them (without Russian they could not understand a word of English). Finally the general manager or director drove in the garage in his 7 Serious BMW and told one of the boys now to open the gate. What would happen in case of fire or other emergency ? Why they do not know how to open the gate if case the gate does not work ? We missed important meeting with the customer. I never give bad comments - this was truly bad - to be stuck in 5 star hotel garage for 45 min in no fun.
Roman, ca6 night business trip

Moscow Marriott Hotel Novy Arbat

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