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All properties in Durham, England, United Kingdom
1 room, 2 adults

The City Durham

3-star3 stars
84 New Elvet, Durham, England, DH1 3AQ, United Kingdom

3-star inn with restaurant, near Durham Castle
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 135 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The only glitch was the poor Wi-fi connection otherwise a nice place Aug 30, 2019
  • Location was good. I had booked a family room but was given a small single room - Expedia…Jul 6, 2019

The City Durham

from £85
  • Twin Room, Ensuite
  • Double Room, Ensuite
  • Single Room, Ensuite
  • Suite, Ensuite

What’s around The City Durham

Landmarks

  • Durham Castle (6-minute walk)
  • Durham Cathedral (7-minute walk)
  • Durham University (17-minute walk)
  • Durham Indoor Market (4-minute walk)
  • St. Nicholas Church (4-minute walk)
  • Durham World Heritage Site Visitor Centre (4-minute walk)
  • Palace Green (5-minute walk)
  • Gala Theatre Durham (5-minute walk)

Getting around

  • Newcastle (NCL-Newcastle Intl.) 32-min drive
  • Durham (MME-Tees Valley) 34-min drive
  • Durham Station 11-min walk
  • Chester-le-Street Station 10-min drive
  • Heworth Station 16-min drive

At a glance

Key facts

Size

  • 6 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 PM
  • Check-out time is 11:00 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Extended parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Meeting rooms
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

In the room

Stay connected
  • Free WiFi

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

The City Durham’s small print

Also known as

  • The City Durham Inn
  • The City Durham Durham
  • The City Durham Inn Durham
  • The City Durham Inn
  • The City Durham Durham
  • The City Durham Inn Durham

Optional extras

Extended parking (subject to charges) is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 85 reviews

Good 6.0
Although I checked in the room had an unpleasant smell similar to sewage so was given a refund and checked in elsewhere.
Colin, gbOther trip
Exceptional 10.0
Holiday city
Absolutely amazing lots to do and really friendly people up for a laugh and joke
b rian, gbRomance trip
Very good 8.0
Uni trip
Wi-fi didn’t work in the room I had but it did in the bar area. Lighting quite dull in the room. Breakfast was good.
Lynda, gb1 night trip
Exceptional 10.0
We return
Lovely welcome, great breakfast
Rob, gb1 night business trip
Poor 2.0
Poor management makes for a poor experience
I wanted to like this place. I really did. It is great to support independent hotels rather than staying in a chain hotel. Unfortunately, in this case, there wasn't much to like. The room was equipped with a broken radiator that was stuck on full so there was no way of turning it down (cue sleeping with windows open. In January. And even then it was too hot). The room was en suite, but the toilet made loud intermittent screaming noises at random intervals throughout the night, guaranteeing a sleepless night. A hot shower in the morning would have been nice - but this shower went from tepid to freezing in 60s flat. The light above the sink was broken and the paint is peeling off the paper-thin walls (yes I could hear every time my neighbour sneezed and coughed). Perhaps the final straw is that when I couldn't sleep due to all of the above, I couldn't even surf the internet as there was no available wifi in the room. I tried to raise these points with the management the next morning, but not only was the manager decidedly not interested, he also managed to blame previous guests/housekeeping staff/anybody but himself for the issues found. Had he been slightly more open to accepting that there was room for improvement, I might feel slightly less fleeced at the amount of money I paid to (not) sleep here.
gb1 night business trip

The City Durham

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