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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Mercure Krakow Stare Miasto (Old Town)

4-star4 stars
Pawia 18 B, Krakow, 31154, Poland

4-star hotel with restaurant, near Krakow Barbican
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This is a fabulous hotel. The staff are helpful and the location is perfect.Mar 10, 2020
  • It was very friendly and staff were helpful as my friend broke her ankle so we had to…Mar 3, 2020

Mercure Krakow Stare Miasto (Old Town)

from £48
  • Premium Room, 1 Single Bed (Privilege)
  • Classic Twin Room, 1 Single Bed
  • Classic Room
  • Classic Double Room, Multiple Beds

What’s around Mercure Krakow Stare Miasto (Old Town)

Landmarks

  • In City Centre
  • Main Market Square - 13-min walk
  • Wawel Castle - 22-min walk
  • Oskar Schindler Factory - 37-min walk
  • Krakow Barbican - 5-min walk
  • St. Mary's Basilica - 11-min walk
  • Cloth Hall - 12-min walk
  • Dragon's Den - 25-min walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 32-min drive
  • Krakow Glowny Station 5-min walk
  • Wieliczka Station 14-min drive
  • Krakow Lobzow Station 14-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-5:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self-parking* on site

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Krakow Stare Miasto (Old Town)’s small print

Also known as

  • Mercure Krakow Stare Miasto Old Town Hotel
  • Mercure Krakow Stare Miasto Old Town
  • Mercure Krakow Stare Miasto (Old Town) Hotel
  • Mercure Krakow Stare Miasto (Old Town) Krakow
  • Mercure Krakow Stare Miasto (Old Town) Hotel Krakow
  • Mercure Krakow Stare Miasto (Old Town) Krakow
  • Mercure Krakow Stare Miasto (Old Town) Hotel Krakow

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs PLN 100 per day

Buffet breakfast is offered for an extra charge of PLN 50 per person (approximately)

Pets are allowed for an extra charge of PLN 40 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Krakow Stare Miasto (Old Town)

  • Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
    Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Krakow Stare Miasto (Old Town)?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
    Yes. Self-parking costs PLN 100 per day. Electric car charging is available.
  • Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
    Yes, pets are welcome. There's a charge of PLN 40 per pet, per day. Food and water bowls are available.
  • What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
    You can check in from 2 PM to 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
    Yes, there's an on-site restaurant. Nearby restaurants include Jarema (3-min walk), Miąższ (4-min walk) and Glonojad (4-min walk).
  • Is an airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
    Yes, an airport shuttle is available.
  • What is there to do near Mercure Krakow Stare Miasto (Old Town)?
    Recommended spots to visit include Krakow Barbican (5-min walk) and St. Mary's Basilica (11-min walk), along with Cloth Hall (12-min walk) and Main Market Square (13-min walk).

Recent reviews

Exceptional 9.6 From 471 reviews

Exceptional 10.0
Fabulous good location
A H, gb2 night trip with friends
Exceptional 10.0
Fantastic
gb3 night trip
Very good 8.0
5☆ hotel &found a 5☆ restaurant
Would recommend the hotel & Krakow, 4 nights were enough anymore you would get bored. Staff at the hotel were great. On our last night we wanted to eat in a traditional polish restaurant, we went to the Kogel Mogel 5☆ restaurant in the main square. Was treated to the best meal of the trip.
Peter, gb4 night romance trip
Exceptional 10.0
Mercure stare miasto
Excellent location, a few mins walk to the square and opposite a huge shopping mall. Friendly staff and comfortable rooms.
michelle, gb4 night family trip
Exceptional 10.0
Would stay again!
Great hotel - good location , clean , modern
Kelly, gb3 night romance trip
Exceptional 10.0
Krakow City Break
Great location opposite the train station and walking distance to the Old Town. Hotel is modern and staff very friendly.
Paul, gb3 night romance trip
Exceptional 10.0
City break.
Hotel in a great location, across from shopping centre and close to train station and a 10 minute walk to the main Square.Hotel very modern with a great selection of items for breakfast. Rooms are a good size with nice amenities and serviced daily. Will definitely return to this hotel.
Paul, gb2 night trip with friends
Exceptional 10.0
Lovely hotel and would stay again
Great location, great service. Had a lovely 5 night stay which is pretty long for a city break but room was cleaned every day. Shower is fantastic, beds are comfortable and lots of storage space to unpack. We did not opt for breakfast as this is quite expensive compared to the local offerings.The location is right opposite the Shopping Centre which has the train station underneath and is a short 5 minute walk to the main central square and attractions. The Hop On Hop Off bus service also picks up on the same road as the hotel which is useful.
Lisa, gb5 night trip with friends
Exceptional 10.0
Excellent stay in Krakow.
The hotel is well located opposite the train station. It is amount a 10 minute walk to the old town. Check in was simple and our rooms were available at midday - about 4 hours earlier than they should have been, which was a real benefit. The room were well furnished, with an excellent shower. We were allowed to leave our cases after check out and were even given a free pretzel.
Neil, gb3 night romance trip
Exceptional 10.0
Excellent convenient location
A lovely welcoming hotel with modern clean rooms. Excellent location across the road from the train station and shopping centre. A quick easy walk to the old town. Recommended for a sightseeing or business stay.
J E A, gb3 night family trip

Mercure Krakow Stare Miasto (Old Town)

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