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Mercure Krakow Stare Miasto (Old Town)

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Classic Twin Room, 2 Single Beds | View from room
Classic Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains
Classic Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Krakow Stare Miasto (Old Town)

UNESCO Sustainable Travel Pledge

Mercure Krakow Stare Miasto (Old Town)

4.0 star property
4-star hotel with restaurant, near Kraków Barbican

9.6/10 Exceptional

696 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is £71
Price available on 18/2/2023
Map
Pawia 18 B, Kraków, 31154

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 13 min walk
  • Royal Road - 1 min drive
  • Wawel Castle - 18 min drive
  • Wieliczka Salt Mine - 36 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 32 min drive
  • Kraków Główny Station - 9 min walk
  • Kraków Łobzów Station - 13 min drive
  • Wieliczka Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Jarema - 3 min walk
  • Miąższ - 4 min walk
  • Glonojad - 4 min walk
  • Chimney Cake Bakery - 5 min walk
  • Pies Pianista - 5 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

Mercure Krakow Stare Miasto (Old Town) offers an airport shuttle (available 24 hours) for PLN 100 per vehicle one-way. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upmarket hotel is also 0.7 mi (1.1 km) from Main Market Square. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, German, Polish, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 120 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Winery release events

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 79 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way. Maximum occupancy 6)

Pets

  • Pets are allowed for an extra charge of PLN 60 per pet, per day

Parking

  • Self-parking costs PLN 120 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on 18 Feb 2023 start from £71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Krakow Stare Miasto (Old Town)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
Yes, pets are welcome. There's a charge of PLN 60 per pet, per day. Food and water bowls are available.
Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
Yes. Self-parking costs PLN 120 per day. Electric car charging is available.
Is an airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
Yes, there's an on-site restaurant. Nearby restaurants include Jarema (3-min walk), Miąższ (4-min walk) and Glonojad (4-min walk).
What's the area around Mercure Krakow Stare Miasto (Old Town) like?
Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 5 minutes' walk from Kraków Barbican. Travellers say that the hotel is in a great location.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional hotel its just perfect in every way
This hotel is stunning and worth every penny, very modern ,so clean and the staff are just wondered they are always friendly and helpful , the location is amazing about 6 -7 min walk to old town square , the large shopping centre is literally across the road , this is my second stay in this hotel and there will definitely be a 3rd keep up the good work guys 😁
Elane, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christmas family vacation
The whole atmosphere was amazing in this hotel!!! Welcoming and very helpful staff, great breakfast with wide selection, great Christmas atmosphere through the whole day!!! The hotel rooms are very clean, the bathroom also very modern and fully equipped. I will definitely go back to stay here. It is also a great location to the old town.
special tree !!!
In the hotel lobby
Dinner in the hotel restaurant
Iman, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice n friendly staff. Really great breakfast. Room was adequate enough for 2 with luggages but only one luggage rack.
MAURICE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel well placed for the trains & old town
Superb modern hotel with a charming and upmarket atmosphere. Checkin is painless and the restaurant is large and relaxing with a splendid offering. Rooms are generous and well appointed and fast Wi-Fi throughout. A modest but very useful fitness room sealed the deal. Absolutely perfectly positioned close to the railway and it’s huge shopping mall. Even better yet the old town is only a few minutes walk
Rowland, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice location & hotel, needs breakfast improvement
Breakfast was not good. First day coffee was like tea. Second day both coffee machines were down. Missing spoons, missing salt. Very crowded, meaning not enough space for all visitors. Breakfast manager could be nice and polite. Room was great. Your showers are just genius. Bed good and workspace in room okay. Many power outlets - GOOD
Leif, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent overall. Great location, amazing breakfast, super friendly staff and comfy room
Rehmat, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Konrad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christian, 3-night family trip
Verified Hotels.com guest review