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All properties in Mackay, Queensland, Australia
1 room, 2 adults

Lanai Riverside Apartments

4.5-star4.5 stars
20 River Street, Mackay, QLD, 4740, Australia

Luxury Mackay aparthotel with conference centre, connected to a shopping centre
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Best value for money
Great location
Fantastic service
Great room
75See all 75 reviews
From 94 reviews

TripAdvisor Traveller Rating

Lanai Riverside Apartments

from £103
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Studio
  • Apartment, 3 Bedrooms

What’s around Lanai Riverside Apartments


  • On the boardwalk
  • Bluewater Lagoon (2-minute walk)
  • Caneland Central (3-minute walk)
  • Artspace Mackay (9-minute walk)
  • Jubilee Park (9-minute walk)
  • Mackay Enertainment and Convention Centre (12-minute walk)
  • Queens Park Orchid House (19-minute walk)
  • Harrup Park (35-minute walk)

Getting around

  • Mackay, QLD (MKY) 11-min drive
  • Mackay Station 8-min drive
  • Mapalo Station 18-min drive
  • Nabilla Station 21-min drive

At a glance

Key facts


  • 36 apartments
  • Arranged over 11 floors


  • Check-in time 2 PM-7 PM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free extended parking

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach towels
  • Outdoor seasonal pool
  • Pool sunloungers
  • Fitness facilities
  • Sauna
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (feet) - 172
  • Conference space size (meters) - 16
  • One meeting room
  • Conference centre
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • Garden
  • Picnic area

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
  • Weekly housekeeping provided
  • Access via exterior corridors

Lanai Riverside Apartments’s small print

Also known as

  • Lanai Riverside Apartments Mackay
  • Lanai Riverside Apartments
  • Lanai Riverside Mackay
  • Lanai Riverside


Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Optional extras

On-site credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 50

Housekeeping fees vary based on length of stay and unit size

Rollaway beds are available for an extra charge

Cribs/Infant beds are available for AUD 15 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 75 reviews

Fair 4.0
Rundown and in need of some love
I stayed at Lanai back in 2011 and was excited about staying here again. Unfortunately the hotel has seen far better days and its rundown. I have never stayed in a hotel room as dirty as this. I don't mind if the decor is tired but I just want basic cleanliness. I wanted to wear shoes the whole time it just felt a bit icky. To me a hotel room shouldn't remind you of the hundreds of people who have stayed before. After asking to swap rooms as the first one was even gross to my husbands standards the staff kindly moved us with no hassle, still offered no apology and kind of acted like I was being dramatic (I have never switched hotel rooms). The new room was much better but passable at best. It was cleaner but still needed of maintenance and wall and window cleaning. No fault of the ground staff. Probs upper management not wanting to spend any money on renos since it was built. Maybe at most just wipe down all the walls and patch up some paint work. A little TLC will make a huge difference. Such a shame as it once was a great place and has so much potential :(
Cassandra, au2 night trip with friends
Very good 8.0
Was very good , but you need to get your pillow with you , the pillow is not comfortable at all , I didn’t sleep the whole night
Yehia, au1 night family trip
Exceptional 10.0
Love mackay
Everything about this place was great from the friendliest front staff to the apartment itself. I booked a studio apartment but must have been upgraded because it was a huge apartment with everything you could possibly want. Pool,sauna,bbq areas great. close to shops and amenities.
jeanette, auRomance trip
Exceptional 10.0
Great Location
auFamily trip
Exceptional 10.0
Our holiday in Mackay
Accommodation was excellent and very central and secure. We went on a tour to Finch Hatton and Eungella National Park and were lucky to see some platypuses. We were there during Mackay's Arts Festival and enjoyed a couple of events. Got to see the northern beaches, even saw some whales. Orchid house was lovely. Used local buses which were OK if you had a timetable as they weren't very frequent.
auTrip with friends

Lanai Riverside Apartments

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