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Crocs Resort & Casino

4.5 star property
4.5-star beachfront hotel with spa, near Rainforest Adventures Costa Rica Pacific Park
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Crocs Resort & Casino

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2 bars/lounges, sports bar
Family Suite | Premium bedding, down duvets, in-room safe, individually decorated
Front of property – evening/night
Family Suite | Premium bedding, down duvets, in-room safe, individually decorated
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Crocs Resort & Casino

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
800 metros norte del Banco de Costa Rica, Jaco, Puntarenas, 61101
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Suite

  • 90 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Queen Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Luxury Condo

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • On the beach
  • Jaco Beach - 42 min walk
  • Marina Los Sueños - 15 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 96 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 111 min drive
  • Tambor (TMU) - 26.8 miles/43.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Green Room - 2 min drive
  • Pizza Pata - 2 min drive
  • Rioasis - 8 min walk
  • Side Street Sandwich Bar & Bistro - 14 min walk
  • Restaurante Jacó Rústico - 3 min drive

About this property

Crocs Resort & Casino

At Crocs Resort & Casino, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of Jaco Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. La Stanza, one of 3 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers like the overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 166 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • On the beach
  • Beach volleyball
  • Ecotours
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Boat tours nearby
  • Scuba-diving nearby
  • Zip-lining nearby
  • Whale watching nearby

Working away

  • 5 meeting rooms
  • Conference centre (4648 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Carara has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

La Stanza – Overlooking the pool, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Game On Sports Bar – This sports bar serves lunch and dinner. Open daily.
Los Cuates – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Liquidity – Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 14.00 for adults and USD 14.00 for children
  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way. Maximum occupancy 5)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Frequently asked questions

Does Crocs Resort & Casino offer free cancellation for a full refund?
Yes, Crocs Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crocs Resort & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crocs Resort & Casino?
Yes, there's an outdoor pool.
Are pets allowed at Crocs Resort & Casino?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crocs Resort & Casino?
Yes, there's free self parking.
Is an airport shuttle service offered by Crocs Resort & Casino?
Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
What are the check-in and check-out times at Crocs Resort & Casino?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Crocs Resort & Casino and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crocs Resort & Casino also has 2 bars, an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Crocs Resort & Casino?
Yes, there are 3 on-site restaurants, featuring Italian cuisine, ocean views and poolside dining.
What's the area around Crocs Resort & Casino like?
Crocs Resort & Casino is located on the waterfront, a short 15-minute walk from Teatro Jaco and 19 minutes' walk from Neo Fauna.

Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Katia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel stay
The staff was friendly and accommodating. Room stayed clean and the food in the restaurant was always very good.