Crocs Resort & Casino

Photo gallery for Crocs Resort & Casino

Primary image
On the beach, beach volleyball
On the beach, beach volleyball
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Crocs Resort & Casino

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Crocs Resort & Casino

4.0 star property
4-star beachfront hotel with spa, near Jaco Beach

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £158
Price available on 1/11/2022
Map
800 metros norte del Banco de Costa Rica, Jaco, Puntarenas, 61101
Main amenities
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
  • 5 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Garden
  • Terrace
  • Coffee/tea maker
  • Blackout curtains

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Jaco Beach - 1 min drive
  • Marina Los Sueños - 17 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 84 min drive
  • Tambor (TMU) - 26.8 miles/43.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Crocs Resort & Casino

4-star hotel by the ocean
A round-trip airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at Crocs Resort & Casino. This hotel is a great place to bask in the sun with a beachfront location and beach volleyball. Indulge in hydrotherapy, a Swedish massage and a body treatment at Carara, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Italian cuisine and a poolside location. Enjoy the gym, as well as activities such as ecotours. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), an area shuttle and an area shuttle
  • A lift, luggage storage and a TV in the lobby
  • Guest reviews say good things about the central location and helpful staff
Room features
All guest rooms at Crocs Resort & Casino offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Blackout curtains and window screens
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, desks and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 166 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Travelling with children

  • Children stay free

What to do

  • On the beach
  • Beach volleyball
  • Ecotours
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Boat tours nearby
  • Scuba-diving nearby
  • Zip-lining nearby
  • Whale watching nearby

Working away

  • 5 meeting rooms
  • Conference centre (4648 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • In-room safe

Special features

Spa

Carara has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

La Stanza – Overlooking the pool, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Los Cuates – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Liquidity – Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 12 for adults and USD 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way. Maximum occupancy 5)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Frequently asked questions

Does Crocs Resort & Casino offer free cancellation for a full refund?
Yes, Crocs Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crocs Resort & Casino?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Crocs Resort & Casino on 1 Nov 2022 start from £158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crocs Resort & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crocs Resort & Casino?
Yes, there's an outdoor pool.
Are pets allowed at Crocs Resort & Casino?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crocs Resort & Casino?
Yes, there's free self parking.
Is an airport shuttle service offered by Crocs Resort & Casino?
Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
What are the check-in and check-out times at Crocs Resort & Casino?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Crocs Resort & Casino and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crocs Resort & Casino also has an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Crocs Resort & Casino?
Yes, there are 3 on-site restaurants, featuring Italian cuisine, ocean views and poolside dining. Nearby restaurants include Clarita's (8-min walk) and Sunrise Breakfast (15-min walk).
What's the area around Crocs Resort & Casino like?
Crocs Resort & Casino is located on the waterfront, a short 15-minute walk from Teatro Jaco and 19 minutes' walk from Neo Fauna. The local area is central and popular for its beaches.

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Be careful of the estra fees
Chris, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Maria, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Juanita, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Super hotel, but why bother going to Jaco?
The hotel is great. Everything you would expect from a upper class hotel. Location is great for families with kids as it’s located away from the mayhem of Jaco town. Don’t eat at the hotel, it’s very expensive and just average. Outside to the left 50 meters is a great local restaurant with truly amazing food. Jaco is a horrible place and resembles Thailand with a nightlife you want to stay far away from if you have kids!! Need I say more?
H, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel, beautiful views, friendly staff!
Gayle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great family spot
Everyone here has been extremely nice and helpful. Staff and food are so great we are thinking of staying longer so the kids get more pool time
Sean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Professional, clean and welcoming
Shishona Christine Tamara, 6-night trip with friends
Verified Expedia guest review

2/10 Poor

Horrible service.
EMILY, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

I think it is a great place to stay. Staff is amazing. Great for relaxing. I think during the peak season there can be several children around, but that doesn't bother me. The beach is so-so for bathing, but good for surfing. Waves are regular, break to both sides, and have a decent size 3-4 ft.
Gustavo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was fabulous and staff was very friendly.
Sherry, 2-night trip
Verified Expedia guest review