2/10 Poor
14 Feb 2022
STAY AWAY!!!
We arrived at Aruba beach Villa around 5pm local time on Saturday 2/5/2022. We checked in and the manager then left. We never saw him again.
THE ROOM IS DISGUSTING-WE HAVE PHOTOS AND VIDEO.
*It smelled like fish
*The mattress was so old two people could not sleep on it without the other side causing the other person to roll off
*The mattress has MILDEW STAINS
*The shower CLOGS
*There is MILDEW all over the room
*MILDEW all over the bathroom
*THIS IS NOT THE ROOM THAT WAS PROMISED IN THE PICTURES-Completely different room
*The ceiling fan was moving around so violently that it appeared it was going to fall off
*There were NO LOCKS on the door that is shared with the next room-Instead a couch is pushed up against the door as "security"
JUST KNOW: WE DID NOT STAY IN THIS ROOM-WE LEFT THIS DISGUSTING BUILDING WITHIN FOUR (4) HOURS OF ARRIVING.
We booked with another hotel in an emergency effort, which thank god worked out for
*****ARUBA BEACH VILLAS IS COMMITTING FRAUD!*****
We did not receive the room that was promised in the pictures.
There was no channel to complain to hotel management before we left because the office was closed.
*We were fully refunded our stay.




7-night trip
Verified Hotels.com guest review