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1 room, 2 adults

Best Western Plus Ottawa City Centre

3-star3 stars
1274 Carling Ave, Ottawa, ON, K1Z7K8, Canada

3-star hotel with outdoor pool, near Carleton University
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Very Good8.0
Good internet service
Fantastic service
Great location
Great room
481See all 481 reviews
From 743 reviews

TripAdvisor Traveller Rating

Best Western Plus Ottawa City Centre

from £93
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Studio, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Fireplace

What’s around Best Western Plus Ottawa City Centre


  • In Ottawa Division
  • Ottawa Hospital Civic Campus (14-minute walk)
  • Canada Agriculture and Food Museum (30-minute walk)
  • Commissioners Park (30-minute walk)
  • Carleton University - 2.5 mi / 4 km
  • Rideau Canal - 3 mi / 4.8 km
  • Vincent Massey Park - 2.7 mi / 4.3 km
  • Brewer Park - 2.8 mi / 4.5 km

Getting around

  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) 20-min drive
  • Ottawa Station 8-min drive
  • Ottawa Fallowfield Station 12-min drive
  • Carling Station 28-min walk
  • Free self-parking
  • Motorhome, coach and lorry parking

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

  • Car charging point

  • Motorhome/coach/lorry parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Languages Spoken
  • Czech
  • English
  • French
  • Polish
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Cafe 1274 – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Best Western Plus Ottawa City Centre’s small print

Also known as

  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Ottawa
  • Ottawa Best Western
  • Best Western Plus Ottawa City Centre
  • Best Western Ottawa
  • Ottawa Best Western
  • Best Western Plus Macies Hotel Ottawa
  • Macies Best Western
  • Macies Hotel
  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Plus Ottawa City Centre


This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Optional extras

    Breakfast costs between CAD 5 and CAD 15 for adults, and CAD 3 and CAD 10 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.0 From 481 reviews

    Very Good 8.0
    A very convenient and comfortable stay over. Thank
    gbRomance trip
    Very Good 8.0
    Nice Hotel - Shame the Pool Was Closed
    The hotel is conveniently located just off the Carling Avenue exit of the expressway. We were allocated a very spacious air-conditioned room on the third floor with a queen bed. The room was equipped with a refrigerator, tea / coffee machine and microwave oven, as well as a very large flat screen tv with a good selection of channels. The hotel staff were very friendly and check in/out was efficient. We only used the hotel bar/restaurant for drinks so can't comment on the quality of the food but the menu appeared typical and reasonably priced. The only disappointing thing for us was that I booked the hotel because it had an outside pool. Unfortunately, the pool was closed as it is only open between May and September (non-inclusive, so my mistake for not reading the small print properly) even though it was 30 degrees outside! If you want to go into downtown Ottawa and don't have your own transport then there is a bus stop immediately outside the hotel and the number 85 bus takes about 30 minutes to get into town depending on the time of day and costs $3.60. You could alternatively pay around $20-25 for a taxi. Overall, a nice convenient hotel for a business trip but maybe just a little too far outside of the city centre itself to justify the name 'City Centre'.
    gb3 night business trip
    Very Good 8.0
    Nice staff, room very confortable, restaurant nothing special.
    Francisco, ca1 night family trip
    Very Good 8.0
    Nice stay for a business trip.
    Staff was very friendly and pleasant. Large spacious room and I like the google chrome cast for the tv.
    Shannon, caBusiness trip
    Exceptional 10.0
    Family Stay
    Check-in was super fast and the staff were very friendly. The rooms were clean and the beds were very comfortable. Plenty of free parking available, so that's always a good thing for families on road trips. The location is very accessible, however, there aren't many things to do around the area, but there is a small shopping mall across the street with a Shoppers Drug Mart, so if you forget anything, it's very convenient.
    Albert, ca1 night family trip

    Best Western Plus Ottawa City Centre

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