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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hyatt Ziva Puerto Vallarta - All Inclusive

South Shore Hotel Area beachfront property with 4 restaurants, spa

  • Free WiFi and free parking
From
£180

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 117.
1 / 117Infinity Pool
Carretera Barra de Navidad, Puerto Vallarta, 48390, JAL, Mexico
8.8.Fabulous.
  • Hotel has a very friendly atmosphere- it‘s secluded with lovely private beach and feels…

    Jan 30, 2020

  • Pros: - The hotel has a private beach so doesn't get very busy - Rooms are very large. -…

    Jan 2, 2020

See all 1,279 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Transport options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 335 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools

Feel at home

  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (free)
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In South Shore Hotel Area
  • Playa Estaca - 1-minute walk
  • Lindomar Beach - 5-minute walk
  • Conchas Chinas Beach - 13-minute walk
  • Playa de los Muertos - 20-minute walk
  • Olas Altas Street - 26-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean View Double
  • Ocean View King
  • Club Ocean View Suite King
  • Club Ocean View Suite Double
  • Swim Up King
  • Swim Up Double
  • Club Ocean Front Hot Tub King
  • Club Ocean Front Hot Tub Double
  • One Bedroom Plunge Pool Suite King
  • King
  • Double
  • Ocean View Balcony King
  • Ocean View Balcony Double
  • Partial Ocean View King
  • Partial Ocean View Double
  • Ocean Front King
  • Ocean Front Double
  • Club Ocean View Swim Up Suite Double
  • Club Ocean View Swim Up Suite King

What’s around

Landmarks

  • In South Shore Hotel Area
  • Playa Estaca - 1-minute walk
  • Lindomar Beach - 5-minute walk
  • Conchas Chinas Beach - 13-minute walk
  • Playa de los Muertos - 20-minute walk
  • Olas Altas Street - 26-minute walk
  • Los Muertos Pier - 28-minute walk
  • Olas Altas Beach - 32-minute walk
  • Punta Negra Beach - 33-minute walk
  • Act ll Entertainment Stages - 35-minute walk
  • Galeria Olinala - 36-minute walk

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) 36-min drive
map
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Carretera Barra de Navidad, Puerto Vallarta, 48390, JAL, Mexico

At a glance

Size

  • 335 rooms
  • Arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Golfing nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Lift
  • ATM/banking

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language
  • Pilates
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Spa/beauty facilities and services

Spa

Vita Mar Oceanfront Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Casa Grande – This restaurant specialises in Mexican cuisine and only serves dinner.

Blaze – This restaurant serves breakfast, lunch and dinner. Open daily.

Melanzane – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Vivaz Buffet – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Fitness classes on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Ziva Puerto Vallarta All Inclusive
  • Hyatt Ziva Puerto Vallarta
  • Dreams Puerta Vallarta
  • Dreams Puerto Vallarta Hotel
  • Dreams Resort Puerto Vallarta
  • Dreams Puerto Vallarta Resort Spa
  • Hyatt Ziva Puerto Vallarta - All Inclusive Puerto Vallarta

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Ziva Puerto Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 4 on-site restaurants, featuring Mexican cuisine and pool views.
  • No, this property doesn't have a casino, but Vallarta Casino (10-min drive) is nearby.
  • Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Hyatt Ziva Puerto Vallarta - All Inclusive also has 2 poolside bars and 5 bars, as well as a fitness centre and spa services.
8.8.Fabulous.
  • 8.0.Very good

    Love this hotel but the beach lounge chairs are not comfortable.

    sahaon, 5 night family trip, Oct 29, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel and staff but needs rooms updated

    Great location. The staff is extremely friendly and welcoming. The lobby is beautiful. Beach and pools are nice and clean. The view from our room was beautiful. The greenery all around was gorgeous. The rooms could use some upgrading. The room smelled and felt muggy/moldy. The a/c was loud. The food was hit or miss. The steakhouse was good. Mexican restaurant had great appetizers but the meals weren't tasty and was cold. The bar had good food and drinks were amazing! Our stay happened to be when Hurricane Nora came through and the staff made sure to keep providing updates on the situation and safety protocols. The staff was constantly cleaning the excess water from walkways. The sports bar was the only one that stayed open so it was a little crowded for a bit since it was the only place everyone could gather. There was a wedding party that came in late in the evening so that could be why.

    3 night trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend

    3 night family trip, Jun 20, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Spa

    5 night family trip, Jun 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice resort and staff are all nice, very accommodating and with excellent service. Will definitely come back again

    4 night romance trip, Jun 16, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Simple yet unique

    3 night family trip, Jun 14, 2021

    Verified CheapTickets guest review

  • 6.0.Good

    Hyatt Xiva was a DECENT property. It had a lot of potential, but if you're looking for complete luxury-- don't book here. I actually stayed here at this same resort in 2010 under the Dreams property name. Back then, it was amazing. However, not much has changed in these 11 years. Our first room had a stale and dingy odor, so we requested another room. They did accommodate us, so the room we ended up in was better but not by a whole lot. I had been smelling a mild mildew/sour smell from the beginning, but it was extremely strong the last night there. It was our comforter which smelled like they had washed it without immediately drying it. Overall, it was great to getaway. Our couples massage was AMAZING, and we were able to get our COVID test on site. I wouldn't say this was our worst resort, but it definitely wasn't our best. Unfortunately, I wouldn't choose to stay here again.

    3 night family trip, Jun 14, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The outside is VERY run down, the rooms were ok, there was a rag shoved in our air conditioner to make it stop rattling! My husband had to fix it about 5 times. The food was AWFUL! We had to go off the resort to find a decent meal the green cat food ravioli I wouldn’t feed to my cat! I do have to say most of the staff were great, drinks were ok. And the pools and beach were nice. Won’t go back and wouldn’t recommend anyone staying there

    7 night romance trip, Jun 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The stay at this facility was very good. Jessica that took care of the kids club and Diana that was one of the hostesses at the restaurants were great

    6 night trip, Jun 13, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I stayed in the suite with the private pool, which was absolutely amazing. I enjoyed

    3 night trip, Jun 9, 2021

    Verified Expedia guest review

See all 1,279 reviews