Skip to main content.
All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

4.5-star4.5 stars
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500, Mexico

Puerto Morelos beachfront property with spa, casino
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 6,204 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Hotel is wonderful and relaxing. Diamond Club and butler service are worthless though.…Nov 19, 2019
  • Trip was amazing. It been far the best vacation i have ever been on. I will be back soon.Oct 28, 2019

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

  • Luxury Junior Suite
  • Luxury Junior Suite Ocean View
  • Luxury Suite Ocean View With Terrace Jacuzz
  • Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club
  • Luxury Suite Swim Out
  • Luxury Junior Suite Swim Out
  • Honeymoon Suite Ocean View (Diamond Club)
  • Luxury Junior Suite Ocean View Diamond
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club
  • Luxury Suite With Terrace Jacuzzi
  • Luxury Suite Swim Out Diamond Club
  • Luxury Junior Suite Diamond Club

What’s around Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

Landmarks

  • On the beach
  • Xoximilco - 9.1 mi / 14.7 km
  • Ventura Park Cancun - 10.5 mi / 16.9 km
  • Delfines Beach - 14.7 mi / 23.7 km
  • Cancun Country Club - 9.5 mi / 15.2 km
  • Crococun Zoo - 9.9 mi / 15.9 km
  • Petempich Bay - 10.8 mi / 17.4 km
  • Sanctuary of Hope and Time Capsule - 12.4 mi / 19.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 19-min drive

At a glance

Key facts

Size

  • 343 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • 10 restaurants
  • 4 beach bars
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Health club
  • Indoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Scuba diving on site
  • Snorkelling on site
  • Casino
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Meeting rooms 6
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling gear
  • Tennis lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

The Royal Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

Gourmet Marche – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Zen – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Hunter Steakhouse – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Grazie Italian Trattoria – Overlooking the pool, this theme restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Opa Mediterranean – Overlooking the garden, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only’s small print

Also known as

  • Hideaway Royalton Adults All Inclusive Puerto Morelos
  • Hideaway Royalton Adults All Inclusive
  • Hideaway Royalton Adults Puerto Morelos
  • Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
  • Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
  • Hideaway Royalton Riviera Cancun All Inclusive
  • Hideaway Royalton Riviera Cancun Puerto Morelos
  • Hideaway Royalton Riviera Cancun

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 585 reviews

Good 6.0
Constant jackhammering
We stayed in the Hideaway section for a Bachelor party. We reserved 6 rooms with 2 beds each, but upon arriving they only had rooms with 1 bed. This was not at all acceptable but we had no other choice but for a bunch of guys to share beds. Also, the pool at the Hideaway section was undergoing renovations so there was constant jackhammer noise every day we were there. We were very disappointed. The food and service was good.
Salvatore, us3 night trip
Very good 8.0
Second trip here and we loved it again. High points for us: room was great, we love the hideaway pool, love ocean pointe restaurant (need reservations day prior but well worth it), beach (not the best water but right on the beach and relaxing), Taj restaurant was great, frozen mixed drinks were awesome, gym is excellent. Low points: slower service than in the past (maybe because slow season and not as many employees?), food overall isn’t amazing but it’s really good (benefit of our second visit is that we avoided restaurants we didn’t like and ate primarily at the few we really liked), construction started near the hideaway pool on the 26th and I believe they said it would be for about a month. So it was loud at times. That is really all the negatives I can think of. Overall it was great and really relaxing.
Daniel, us4 night trip
Exceptional 10.0
It was amazing Cristina helped us and presented us with an amazing travel partner vip program with comes with a never ending list of benefits including a 4 night 5 day vouchers for any royalton Caribbean destination they also excelled at leaving a happy birthday banner and cake for my lady on her big day 10/10 ten and 5 stars
Ernesto, us4 night trip
Exceptional 10.0
Our 20th Anniversary was UNforgettable.
We booked our stay for our 20th wedding anniversary. Everything about our stay was fabulous. Starting with Icela Hernandez, she had our room decorated and upgraded with a private hot tub. She made sure we had the best ocean view. Then checked with us through out our stay. The beach did have a lot of seaweed. HOWEVER, the crew tried very hard to get it under control. By the time Saturday (the day we left) came around it was a lot better. The service on the beach was so great! Victor, the beach butler, was one of a kind. He made the day of our anniversary unforgettable. He prepared and decorated our covered lounges. Always made sure that we were not getting to much sun. Victor also brought us a bottle of champagne and chocolate cake with Happy Anniversary. Noe kept us with drinks and food. I can not say enough about these two gentleman. As mention in other post this is not truly all adult. Just a section. There is only one restaurant that is adult only. That didn't matter to us! The entertainment that they had at each of the sides (Family and adult) was spectacular. The only thing I would change about our stay is.... wait till you get there to book outings like Coco Bongo. Which I highly recommend.
Ladonna, usRomance trip

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

Is the description of this property not correct? Tell us