Guests
All properties in Dubai, Dubai, United Arab Emirates

Sheraton Grand Hotel, Dubai

Luxury hotel with 4 restaurants, near Dubai World Trade Centre

  • Free WiFi and free parking
From
£152

Image gallery

  • Grand Suite, 1 Bedroom, Non Smoking - Guest Room
  • Grand Suite, 1 Bedroom, Non Smoking - Guest Room
  • Balcony
  • Executive Suite, 1 Bedroom, Non Smoking - Living Room
  • Grand Suite, 1 Bedroom, Non Smoking - Guest Room
Grand Suite, 1 Bedroom, Non Smoking - Guest Room. Image 1 of 108.
1 / 108Grand Suite, 1 Bedroom, Non Smoking - Guest Room
3 Sheikh Zayed Road, Dubai, United Arab Emirates
8.8.Fabulous.
  • Excellent. A few niggles in room (cupboard not closing) which cleaners should have…

    Oct 10, 2021

  • Nice comfy room, friendly staff, convenient location.

    Jul 14, 2021

See all 923 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Transport options
Walkable
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 654 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

What’s around

  • In Trade Center
  • Dubai World Trade Centre - 12-min walk
  • Dubai Mall - 2.6 mi / 4.3 km
  • Burj Khalifa - 2.9 mi / 4.7 km
  • Dubai Creek - 3.5 mi / 5.7 km
  • City Centre Deira - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Apartment, 1 Bedroom, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking, View (Skyline View)
  • Apartment, 3 Bedrooms, Non Smoking, View (Skyline View)

What’s around

Landmarks

  • In Trade Center
  • Dubai World Trade Centre - 12-min walk
  • Dubai Mall - 2.6 mi / 4.3 km
  • Burj Khalifa - 2.9 mi / 4.7 km
  • Dubai Creek - 3.5 mi / 5.7 km
  • City Centre Deira - 5.4 mi / 8.7 km
  • Gold Souk - 6.1 mi / 9.9 km
  • Ski Dubai - 10.4 mi / 16.8 km
  • Mall of the Emirates - 10.6 mi / 17 km
  • Wild Wadi Water Park - 11 mi / 17.7 km
  • Jumeirah Beach - 14.9 mi / 24 km

Getting around

  • Dubai (DXB-Dubai Intl.) 9-min drive
  • Sharjah (SHJ-Sharjah Intl.) 25-min drive
  • Dubai (DWC-Al Maktoum Intl.) 41-min drive
  • World Trade Centre Station 11-min walk
  • Al Jafiliya Station 15-min walk
  • Emirates Towers Station 22-min walk
  • Free beach shuttle
map
See on map
3 Sheikh Zayed Road, Dubai, United Arab Emirates

At a glance

Hotel size

  • This hotel has 654 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals nearby
  • Pool sunloungers
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 4026
  • Conference space size (meters) - 374
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Hindi
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

&More by Sheraton – This café serves breakfast, lunch and dinner. Open daily.

Dawn & Dusk – This bar specialises in barbecue and serves breakfast, lunch and dinner. Open daily.

Sheraton Club Lounge – This lobby lounge specialises in international cuisine and serves breakfast and light fare. Open daily.

Miss Lily's – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

  • Wired Internet access is available in guest rooms for AED 75 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of AED 125 per person (approximately)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Sheraton Grand Hotel Dubai
  • Sheraton Grand Hotel
  • Sheraton Grand Dubai
  • Sheraton Grand
  • Sheraton Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel
  • Sheraton Grand Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel Dubai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sheraton Grand Hotel, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 4 on-site restaurants, featuring international cuisine. Nearby restaurants include PLAY Restaurant & Lounge (4-min walk), Catch Dubai (5-min walk) and The Cigar Bar (5-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Grand Hotel, Dubai also has 3 bars and a sauna, as well as a steam room.
8.8.Fabulous.
  • 4.0.Fair

    They didn’t clean the room properly, I have stayed here before and it was good. This time very disappointing. They didn’t change robe towels. Or clean the tables as I saw stains from the day before so many times

    5 night family trip, Jan 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was lovely, but make sure you get a room with a view.

    Nana, 4 night trip, Dec 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful 10/10

    Our stay was amazing 10/10

    2 night trip, Oct 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing staff.

    The quality of this hotel is exceptional. Great location. Rooms are extremely clean, comfortable and furnished to a very high standard. But what sets this hotel apart from others I have stayed with, is the attention to detail, friendliness and service of the staff. Always willing to help, and asking how our stay was, or if there was anything they could do for us. And although many hotels do this, not many do with this level of sincerity and professionalism.

    5 night trip, Oct 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Amazing

    2 night family trip, Aug 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional service as per usual it’s always a comfortable and welcoming stay at the Sheraton grand and I will be booking again in future.

    Chantal, 9 night family trip, Aug 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall standards excellent. Staff customer service first class. Hreat location for downtown, monorail and Dubai Mall

    Stephen, 6 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The best thing about Sherston grand was their staff. They seem to be on a mission to make you feel wonderful about your stay in the hotel. Of course breakfast was simply amazing everything well and truly cantered for in the restaurant

    4 night romance trip, Jan 28, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Excellent stay at Sheraton The Grand

    Our stay in the hotel apartments was amazing. The staff were extra helpful and went out of their way for everything. Even advise on booking a cheaper taxi etc. We lived it and plan to stay there again.

    Rehana, 5 night family trip, Jan 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome Team: Sheraton Grand Hotel Dubai

    Sheraton Grand Hotel Dubai Team is awesome. We received an upgrade from Deluxe Suite to Presidential Suite on 31 December 2019. What a fabulous way to welcome the New Year. Received a personalized welcome note from the hotels GM, so kind.

    Florencia, 1 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

See all 923 reviews