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Moon Palace Jamaica – All Inclusive

5.0 star property
Upmarket beachfront property with spa, near Turtle Beach

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Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, pool loungers
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, ping pong
Outdoor wedding area
Nightclub
VIP Access

Reviews

8.2 out of 10
Very good
Step into Moon Palace Jamaica – All Inclusive, where ocean views and warm sunshine set the tone for a luxurious getaway. Relax on the white sand beach or indulge in a spa treatment at AWE Spa, then enjoy international cuisine at Buccaneers Reef restaurant. Guests rave about the helpful staff and love spending time by one of four outdoor pools or exploring shopping on site.

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 2 swim-up bars
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is £288
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, ping pong

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
2 bedrooms
Private bathroom
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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8.2 out of 10, Very good, 2,780 reviews
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About the area

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle River Park - 6 min walk - 0.5 km
  • Turtle Beach - 6 min walk - 0.6 km
  • Ocho Rios Fort - 4 min drive - 2.7 km
  • Mystic Mountain - 5 min drive - 3.8 km
  • Dunn's River Falls - 7 min drive - 5.0 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 23 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

At Moon Palace Jamaica – All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll be within a 10-minute walk of Jamaica Beaches. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and manicures and pedicures. Offering ocean views, Buccaneers Reef serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a free kid's club. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 705 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

Buccaneers Reef – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Gondola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Pier 8 – Overlooking the pool, this restaurant specialises in seafood and serves lunch and dinner. Open daily.
Momo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Boulangerie – On-site coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of JMD 10000 per person (return)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Jamaica – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Jamaica – All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Jamaica – All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Moon Palace Jamaica – All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Moon Palace Jamaica – All Inclusive?

Yes, an airport shuttle is available. The charge is JMD 10000 per person return.

What are the check-in and check-out times at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Moon Palace Jamaica – All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Moon Palace Jamaica – All Inclusive also has 2 swim-up bars, a nightclub and a sauna, as well as a fitness centre, an arcade and a garden.

Are there restaurants at or near Moon Palace Jamaica – All Inclusive?

Yes, Buccaneers Reef offers international cuisine and ocean views.

What's the area around Moon Palace Jamaica – All Inclusive like?

Moon Palace Jamaica – All Inclusive is on Jamaica Beaches, a short 6-minute walk from Turtle River Park and 6 minutes' walk from Turtle Beach. Travellers love the property's prime location.

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Children
Entertainment
Amenities
Trip

What guests liked

  • The beach at this property is beautiful, clean, and well-maintained with white sand and excellent water quality. (43 reviews)
  • The pools were clean, numerous, and offered a variety of activities and entertainment for guests. (32 reviews)
  • Dining options were excellent with a variety of restaurants and friendly, attentive staff. (27 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Great family vacation

Great time and great food. Kids really loved it. They just need to make sure the elevator is functional next time
Jeremy, 6-night trip

10/10 Exceptional

Was so nice my family enjoy
Geisel, 2-night trip

10/10 Exceptional

Beautiful property, great staff
Brendalyn, 2-night trip

10/10 Exceptional

All inclusive and lots to do... friendly staff...
Ricardo, 2-night trip

10/10 Exceptional

Very friendly staff. Clean and the food was so nice..
Sophia, 2-night trip

10/10 Exceptional

Liked the direct access to the Ocho Rios Bay beach.
Martyn, 6-night trip

10/10 Exceptional

Good hotel. Food and lodging were great. Service as well.
William, 5-night trip

8/10 Very good

It was a bit touristy but excellent stay and place is so clean.
Sona, 2-night trip

10/10 Exceptional

We love the resort and the way the staff treated us
Demetrius, 3-night trip

8/10 Very good

Centrally located for easy walking into Heart of Ocho Rios
Stefan, 3-night trip

10/10 Exceptional

this property was absolutely gorgeous, great entertainment. The food was excellent, and the staff were so pleasant and professional.
kennesha, 2-night trip

8/10 Very good

The property was beautiful a long with all the amenities for your family.
Felicia A, 4-night trip

10/10 Exceptional

Excellent food and customer service
shane, 1-night trip

10/10 Exceptional

Water surfing was the most exciting part of the trip. Overall stay was excellent.
Dahlia, 2-night trip

10/10 Exceptional

Everything was amazing, specially the dining room staff.
Marie, 3-night trip

10/10 Exceptional

A give staff and property all 5 star can’t wait to come back
Keisha, 2-night trip

8/10 Very good

Customer service was excellent. Clean property, good food, awesome entertainment. A great choice for family vacation. Overall very content
Harisa, 6-night trip

10/10 Exceptional

My stay was awesome, I am recommending this hotel to everyone who wants a good time. The disco was everything
Kiran, 2-night trip

10/10 Exceptional

Will stay again
Patreena, 2-night trip

10/10 Exceptional

Beautiful property the staff were amazing and friendly .. I love the staff there the food was top notch all their restaurant staff were knowledgeable and helpful
Stanley, 3-night trip

8/10 Very good

Staff friendly and very helpful. Accommodation was very good. Food in thr buffet needs to be tastier.
KARLENE, 3-night trip

10/10 Exceptional

The staff were exceptionally well
Tanielle, 1-night trip

10/10 Exceptional

The best food I had at any resort in JA! Staffing were very polite and hospitable! Rooms was large and cleaned very well everyday! Mini bar stayed stocked!
Ivy, 3-night trip

10/10 Exceptional

Ocho Rios - Terrific Resort

Amazing all inclusive resort and good fun for all ages. Friendly staff and great food and drinks. Special shoutout to Keelah and Nicole for being flexible on last minute requests. The pools were clean and i did not find abhorrent levels of chlorine pools from other trips. Only problem is that the staff selling the timeshare are very pushy. But thats a nuisance for 2 hours. Otherwise it is a great place for vacation.
Kashyap, 1-night trip

10/10 Exceptional

Over-all the property and the staff made my experience enjoyable.
Nory, 3-night trip