Destination

Guests
All properties in Hanoi, Hanoi Province, Vietnam

Elegant Suites Westlake

Luxury apartment with fireplace, near Syrena Shopping Center

  • Free WiFi
From
£62
  • Elegant Suites Westlake
  • Elegant Suites Westlake
  • Outdoor Pool
  • Outdoor Pool
  • Elegant Suites Westlake
1 / 70Elegant Suites Westlake
9.0.Superb.
  • Location was excellent, staff were very friendly. Clean rooms and tasty breakfast!

    Nov 21, 2019

  • If you are staying in Hanoi for a week or more and need yet you don’t want to stay in the…

    Nov 13, 2019

See all 221 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service

Guests rated location

Quiet
Safe
Walkable
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 135 smoke-free apartments
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Free area shuttle
  • Seasonal outdoor pool
  • Fitness centre

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Kitchen
  • Cookware, dishware and utensils

What’s around

  • In Quảng An
  • Syrena Shopping Center - 7-min walk
  • West Lake - 8-min walk
  • Tran Quoc Pagoda - 36-min walk
  • Presidential Palace - 2.6 mi / 4.1 km
  • Ta Hien Street - 3.2 mi / 5.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, Garden View
  • Apartment, 1 Bedroom, Garden View
  • Apartment, 2 Bedrooms, Garden View
  • Apartment, 3 Bedrooms
  • Apartment, 4 Bedrooms, Lake View

Location

  • In Quảng An
  • Syrena Shopping Center - 7-min walk
  • West Lake - 8-min walk

What’s around

Landmarks

  • In Quảng An
  • Syrena Shopping Center - 7-min walk
  • West Lake - 8-min walk
  • Tran Quoc Pagoda - 36-min walk
  • Presidential Palace - 2.6 mi / 4.1 km
  • Ta Hien Street - 3.2 mi / 5.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) 31-min drive
  • Hanoi Long Bien Station 14-min drive
  • Hanoi Railway Station 19-min drive
  • Hanoi Gia Lam Station 29-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Size

  • 135 apartments
  • Arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • On-site extended parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

Speaks: English, French, Vietnamese

At the aparthotel

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Playground on site

Working away

  • Business centre
  • Conference space
  • One meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2013
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Vietnamese

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Fireplace
  • Individually decorated
  • Separate dining area
  • Number of living rooms
  • Balcony

Freshen up

  • Second bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Cookware, dishware and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Camellia – This restaurant serves breakfast, lunch and dinner.

Small print

Also known as

  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake Aparthotel
  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake Aparthotel

Optional extras

Late check-out can be arranged for an extra charge of USD 100

Extended parking (subject to charges) is available for an extra charge

Rollaway beds are available for USD 25.0 per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)

Train station pick-up service is offered for an extra charge.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Elegant Suites Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's extended parking on site (charges apply).
  • Yes, there's a seasonal outdoor pool and a children's pool.
  • Yes, pets are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
  • Yes, there's an on-site restaurant, Camellia. Nearby restaurants include Le Jardin - French Bistro (6-min walk), Con heo beo (7-min walk) and Nan N Kabab Halal Restaurant (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
  • Elegant Suites Westlake has 2 bars, a seasonal outdoor pool and a hot tub, as well as a fitness centre and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Elegant Suites is modern, well kept and easily accessible. The faciities are excelent as are the team who run it led by David and Jenny

    15 night romance trip, Nov 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I loved this property , it was in a lovely quiet area but near enough to visit all the sites. The room was very spacious with 2 bathrooms, one with a bath and a shower room. The place is Elegant in name and surroundings. The only disappointment was our last evening as we had told reception that we wanted to dine in the restaurant for our 'Farewell Dinner:'. As we had checked out and arranged suitcase storage because our flight was at 1.35 AM .We had a lovely last meal in the restaurant and it was of the highest standard. I would return if coming to Hanoi again t I found the staff gracious & helpful

    3 night romance trip, Oct 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location on Westlake, close to an extensive array of eateries. Staff are very friendly and efficient ... The breakfast is fabulous. The area around Elegant Suites is developing rapidly, with lots of new bars opening up over the last couple of years.

    3 night business trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Take a break from the hustle of Hanoi

    I was very pleasantly surprised to find a washing machine (with detergent) to wash my clothes after a long trip before continuing to my next destination. The spa was very nice.

    Christine, 1 night trip, Apr 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The size of the apartment was fantastic with great views across West Lake. Good showers and bathroom space too.

    2 night family trip, Apr 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Brilliant spot outside hustle and bustle of Hanoi

    Were given a superb room on corner plot with stunning views of the lake and city Room was very large with kitchen and clothes washing machine if needed. Little walk to the lake but all on the flat Hotel facilities were first class and the staff couldn't be more helpful Breakfasts were excellent

    Neil, 5 night romance trip, Oct 10, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent base in Hanoi

    We stayed here for 18 nights and it is difficult to fault any part of the experience. The accommodation is excellent and amenities including gym and swimming pool outstanding. Best of all David and his staff could not do enough to make our stay pleasurable including early check in and cars to and from the airport. I would unreservedly recommend this hotel.

    James, 17 night trip, Mar 18, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Pool Closed during stay.

    The pool was out of action everyday during our stay. They kept saying it would be fixed but never was :-( - disappointment !

    Gary, 3 night trip with friends, Mar 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hanoi holiday

    Fantastic property with equally as good staff. Only issue for some would be the location as it is about 2 miles out of the Old Quarter and rwal hussel and bussle of Hanoi, but for us that distance was made it more appealing. Taxi run required if you're off to town, which in its self is an experience.

    Ian, Romance trip, Apr 5, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    It had all that I needed and the quality was good.

    Richard, 7 night romance trip, Nov 14, 2020

    Verified Expedia guest review

See all 221 reviews