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1 room, 2 adults

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225, Indonesia

Luxury hotel with outdoor pool, connected to a shopping centre, near Ciputra World Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room itself is nice but. the hotel access is definitely Not a 5 star experience.. for…Jan 31, 2020
  • some noise from next door. but nice bed and good brakfast.Dec 7, 2019

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

from £33
  • Deluxe Room (Twin Bed)
  • Superior Deluxe
  • Grand Deluxe
  • Grand Deluxe (for 1 person)
  • Executive Club Deluxe (No Kids Allowed)
  • Executive Club Grand Deluxe (No Kids Allowed)
  • Suite (No Kids Allowed)

What’s around Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Landmarks

  • Ciputra World Mall - 4-min walk
  • Ciputra Waterpark - 7.5 mi / 12.1 km
  • Ciputra Golf Club - 7.7 mi / 12.4 km

Getting around

  • Surabaya (SUB-Juanda) 33-min drive
  • Surabaya Gubeng Station 18-min drive
  • Surabaya Pasar Turi Station 19-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • On-site valet parking (IDR 60000 per day)

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business centre
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International’s small print

Also known as

  • Hotel Ciputra World Surabaya
  • Hotel Ciputra World Surabaya
  • Hotel Ciputra World
  • Ciputra World Surabaya
  • Ciputra World
  • Hotel Ciputra World Surabaya

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7:00 AM to 5:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Optional extras

Valet parking costs IDR 60000 per day

Rollaway beds are available for IDR 600000.0 per night

Breakfast costs between IDR 187550 and IDR 200000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 440220 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

  • Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer free cancellation for a full refund?
    Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    Yes, there's free self parking.
  • Is there a pool at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 5:00 PM.
  • Are pets allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    You can check in from 2:00 PM - 8:00 PM. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    Yes, there's an on-site restaurant. Nearby restaurants include Bakerzin (4-min walk), The Avenue Lounge Bar (7-min walk) and Nishimura Restaurant (9-min walk).
  • Is an airport shuttle service offered by Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
    Yes, an airport shuttle is available. The charge is IDR 440220 per vehicle one-way.
  • What is there to do at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International and nearby?
    Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has an outdoor pool and a sauna, as well as a fitness centre.

Recent reviews

Fabulous 8.8 From 96 reviews

Exceptional 10.0
It was a great staying experience with impressive interior fittings, design & good food.
gb1 night trip
Exceptional 10.0
It was great
Wan Marhadika, id1 night family trip
Exceptional 10.0
Located next to the mall is very convenience. The food. In general I recommend to stay
my1 night business trip
Exceptional 10.0
Attach with the mall................................
YH, us1 night family trip
Good 6.0
Hotel is nice but towels are in bad condition, Looks old and worn out... Could be better than that, and breakfast is also could be better.... really!
Inge, id3 night trip
Exceptional 10.0
very friendly and nice staff. Gym could have had some more Equipment. Rooms are excellent!
hk4 night business trip
Exceptional 10.0
One of the best 5* HOTELS I have ever stayed.
The stay was excellent
Sundipkumar, sg2 night business trip
Exceptional 10.0
Connected to the mall which was super convenient. Had plenty of restaurants and shops, supermarket. Service at the hotel was amazing, the staff paid attention to detail. Couldn't find any flaws.
Cheryl, sg1 night trip with friends
Very good 8.0
First Class, very enjoyable stay, with exception of early morning construction.
Gusepe, us3 night business trip
Exceptional 10.0
Good location, clean and good security. Staff are courteous, friendly and professional.
Eric, sg1 night family trip

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International