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1 room, 2 adults

Hotel Jen Orchardgateway Singapore by Shangri-La

4-star4 stars
277 Orchard Road, Singapore, 238858, Singapore

4-star hotel with outdoor pool, connected to a shopping centre, near Orchard Central
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Location
Great location
Pool
Great pool
Breakfast
Tasty breakfast
Room
Great room
913See all 913 Hotels.com reviews
From 2,630 reviews

TripAdvisor Traveller Rating

Hotel Jen Orchardgateway Singapore by Shangri-La

from £154
  • Deluxe Room, 1 King Bed
  • Deluxe Room (Family)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed (Panorama)
  • Club Room, 1 King Bed (Deluxe)
  • Club Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room, City View
  • Superior Twin Room
  • Club Twin Room (Panorama)
  • Club Twin Room

What’s around Hotel Jen Orchardgateway Singapore by Shangri-La

Top spots nearby

Recommended by this property

  • Orchard Central (2-minute walk)
  • National Museum of Singapore (11-minute walk)
  • Peranakan Museum (12-minute walk)

Getting around

  • Singapore (SIN-Changi) 27-min drive
  • Johor Bahru (JHB-Senai Intl.) 59-min drive
  • JB Sentral 37-min drive
  • Somerset Station 1-min walk
  • Dhoby Ghaut Station 10-min walk
  • Orchard Station 14-min walk
  • Free self-parking
  • Limited parking

About Hotel Jen Orchardgateway Singapore by Shangri-La

Vibrant hotel with rooftop pool overlooking Singapore

Fashionable Orchard Road

Hotel Jen Singapore Orchardgateway by Shangri-La enjoys a prime location amid the shops and restaurants of iconic Orchard Road, steps from Somerset MRT Station. It's a 15-minute walk to the National Museum of Singapore and a 20-minute MRT ride to Chinatown; Gardens by the Bay is 3.5 km away.

Parks, museum, and birds

Two landmark green spaces are within a 15-minute walk: Istana Park, with its large reflecting pool, and historic Fort Canning Park. You can gain insights into Peranakan culture at Peranakan Museum, a 5-minute cab ride, or feed the parrots at Jurong Bird Park, a 20-minute ride.

Rooftop pool and 2 bars

The rooftop pool offers impressive city views, and massages are available in the poolside cabanas and in your guestroom. After a workout in the 24-hour fitness center, you can enjoy local specialties at Makan at Jen; Lounge at Jen and Baywatch at Jen are good spots for cocktails.

Free WiFi and city views

Spacious guestrooms are bright and chic, offering free WiFi and city views from large windows. You can brew a fresh coffee, surf channels on the 40-inch flat-screen IPTV, and access 2,500-plus newspapers and magazines using the PressReader app.

At a glance

Key facts

Hotel size

  • This hotel has 499 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming and videochat

Transport

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Spa tub
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Makan at Jen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Bay Watch at Jen – This poolside rooftop bar only serves light fare.

Lounge at Jen – On-site bar.

Hotel Jen Orchardgateway Singapore by Shangri-La’s small print

Also known as

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Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for SGD 105.93 per night

Buffet breakfast is offered for an extra charge of SGD 35.31 for adults and SGD 17.66 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 913 reviews

Hotel Jen Orchardgateway Singapore by Shangri-La
Exceptional10.0
Ideal stopover stay
Excellent location & comfortable room
Angela, gbRomance trip
Hotel Jen Orchardgateway Singapore by Shangri-La
Exceptional10.0
5* STAY
Had an amazing time at the Jen, from check in to check out everything was wonderful. Can’t fault a thing. Location is amazing, central to everything and the MRT so easy to use. Would stay again.
rachel, gb4 night romance trip
Hotel Jen Orchardgateway Singapore by Shangri-La
Exceptional10.0
The Pool is great as well as the staffs on level 19. However to make sure that the staff at the welcoming counter on ground floor give you the correct information if you are asking to check for the aiport terminal for your flight. I was given a wrong terminal and had to take the sky train to the correct terminal at Changi.
, gb2 night family trip
Hotel Jen Orchardgateway Singapore by Shangri-La
Good6.0
Can improve some fundamentals.
They need to fine tune some of. The basics: - make sure alarm clock in bedroom. Don't disturb guests at odd times. Housekeeping need to check that. - not to ask to top up deposit after a meal at their restaurant. They call the next day in the morning! - cater for those that prefer double beds. Specific requests made one month before and not attended to. - have a sofa in their room. One room has it and the other one none.
Joseph, gb4 night family trip
Hotel Jen Orchardgateway Singapore by Shangri-La
Very Good8.0
Good bàe
Good base for Singapore visit. Rooms spotless if a little on the small side. Good breakfast.
peter, gbRomance trip

See all reviews

Hotel Jen Orchardgateway Singapore by Shangri-La

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