Raffles Jakarta

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2 outdoor pools, pool cabanas (surcharge)
2 outdoor pools, pool cabanas (surcharge)
2 outdoor pools, pool cabanas (surcharge)
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of Raffles Jakarta

UNESCO Sustainable Travel Pledge

Raffles Jakarta

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near ITC Kuningan

9.6/10 Exceptional

89 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £201
Price available on 4/9/2022
Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kuningan
  • Bundaran Hi - 18 min drive
  • Grand Indonesia Shopping Mall - 18 min drive
  • Thamrin City Shopping Mall - 22 min drive
  • Blok M Square - 22 min drive
  • Taman Mini Indonesia Indah - 32 min drive
  • Pantai Pasir Putih PIK 2 - 52 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 27 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • Jakarta Palmerah Station - 5 min drive
  • Jakarta Tebet Station - 5 min drive
  • Stasiun MRT - Setiabudi - 28 min walk
  • Airport shuttle (surcharge)

About this property

Raffles Jakarta

A great choice for a stay in Jakarta, Raffles Jakarta features a free kids' club and offers an airport shuttle (available 24 hours) for USD 62 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, facials or body scrubs, and international cuisine is served at Arts Café by Raffles, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 7 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby health club

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Malay

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Arts Café by Raffles – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Writers Bar – This bar specialises in international cuisine and serves breakfast, lunch and light fare. Happy hour is offered. Open daily.
Navina Pool Bar – This bar specialises in international cuisine and is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 25 for adults and USD 12.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 62 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Parking

  • Valet parking costs USD 7 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Generally an excellent hotel. What I did not like was some guests wandering round the hotel restaurants and other public areas in their pyjamas/nighty/dressing gowns. That's not what I expected at Raffles or any other five star hotel. Otherwise, my wife and I had a pleasant stay.
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hidden gem
The best garden in town
Rama, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend...
This hotel has it all. It was my partners birthday and they went above and beyond with spoiling her. I would totally recommend to upgrade to the suites. The hotel had a promotion on including free unlimited un-alcoholic drinks / butler and suite for an additional $1M IDR per night. Very good value. There is a sincerity to the staff in all departments. The breakfast is fabulous. It is more focused on catering for the Asian cuisine, however if you want a western breakfast, all you have to do is ask. They even have pork bacon! The bar is beautiful downstairs..... if you are a gold Zomato member you can have the package of buy 2 get 2 free. There is a superb steak restaurant just opposite- Ruth Chris. FYI they do a BYO, defo worth it as there wines are very expensive. Pool is stunning, the little touches help. Was provided water straight away and asked if I wanted some sunscreen....
2-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful stay
Wonderful stay, amazing room, reception staff were fantastic. Only downside was the service in restaurants - slow and sometimes rude
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service is excellent, breakfast is a lot of variety
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything gorgeous started from the staff to the Decorative marble Thank you Raffles
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MEI WAH, 3-night business trip
Verified Hotels.com guest review