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Raffles Jakarta

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Lotte Shopping Avenue

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Raffles Jakarta

Photo gallery for Raffles Jakarta

Exterior
2 outdoor pools, pool cabanas (surcharge)
Garden
Raffles, Twin Room, 2 Single Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of Raffles Jakarta

9.6

Exceptional

Property highlights

  • Airport transfer
  • Pool
  • Spa
  • Laundry facilities
  • Air conditioning
  • Gym
The price is £199
Price available on 21/10/2023
Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

View all photos for Raffles, Twin Room, 2 Single Beds

Raffles, Twin Room, 2 Single Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Twin Room, 2 Single Beds

  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed, Garden View

Raffles, Room, 1 King Bed, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed, Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gallery)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Gallery)

  • 136 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed, Garden View

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Artist)

Suite, 1 King Bed (Artist) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Artist)

  • 97 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Kuningan
  • Grand Indonesia Shopping Mall - 42 min walk
  • Kota Kasablanka Mall - 4 min drive
  • Bundaran HI - 4 min drive
  • Plaza Indonesia - 5 min drive
  • FX Sudirman Mall - 4 min drive
  • Thamrin City Shopping Mall - 5 min drive
  • Gelora Bung Karno Stadium - 6 min drive
  • Blok M Square - 6 min drive
  • National Monument - 8 min drive
  • Gandaria City Mall - 8 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 22 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • Jakarta Palmerah Station - 5 min drive
  • Pancoran Station - 5 min drive
  • Bendungan Hilir Station - 15 min walk
  • Stasiun MRT - Setiabudi - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Menya Sakura - 1 min walk
  • JJ Royal Brasserie - 1 min walk
  • Arts Cafe By Raffles - 2 min walk
  • Angel-in-us Coffee - 1 min walk
  • The Writers Bar - 2 min walk
Map

About this property

Raffles Jakarta

A great choice for a stay in Jakarta, Raffles Jakarta features a free kids' club and offers an airport shuttle (available 24 hours) for USD 62 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, facials or body scrubs, and international cuisine is served at Arts Café by Raffles, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club. Fellow travellers like the overall property condition.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 7 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby health club

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Arts Café by Raffles – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Writers Bar – This bar specialises in international cuisine and serves breakfast, lunch and light fare. Happy hour is offered. Open daily.
Navina Pool Bar – This bar specialises in international cuisine and is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle service is offered for an extra charge of USD 62 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Parking

  • Valet parking costs USD 7 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

Does Raffles Jakarta offer free cancellation for a full refund?
Yes, Raffles Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Raffles Jakarta?
As of 30 Sept 2023, prices found for a 1-night stay for 2 adults at Raffles Jakarta on 21 Oct 2023 start from £199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Raffles Jakarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Raffles Jakarta?
Yes, there are 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Raffles Jakarta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Raffles Jakarta?
Yes, there's free self parking.
Is an airport shuttle service offered by Raffles Jakarta?
Yes, an airport shuttle is available. The charge is USD 62 per vehicle one way.
What are the check-in and check-out times at Raffles Jakarta?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Raffles Jakarta and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Raffles Jakarta also has 2 bars, a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near Raffles Jakarta?
Yes, Arts Café by Raffles offers al fresco dining, international cuisine and garden views.
Does Raffles Jakarta have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Raffles Jakarta like?
Raffles Jakarta is in Kuningan, a short 1-minute walk from Lotte Shopping Avenue and 7 minutes' walk from Kuningan City Mall.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The people made the place extraordinary
Muhamed, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Yin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely! Welcoming, friendly, and helpful staff
Ruaim, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice hotel, breakfast was rather disappointing.
Verified Expedia guest review

10/10 Exceptional

Excellent stay. Nice big clean room with personal touch on the services.Strategic location, great breakfast buffet choices. I have nothing negative to say about this hotel.
Christopher, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful stylish rooms as usual
Nader, 2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Generally an excellent hotel. What I did not like was some guests wandering round the hotel restaurants and other public areas in their pyjamas/nighty/dressing gowns. That's not what I expected at Raffles or any other five star hotel. Otherwise, my wife and I had a pleasant stay.