Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

Holiday Inn Express London - ExCeL

3-star3 stars
1018 Dockside Road, London, England, E16 2FQ, United Kingdom

3-star hotel with conference centre, near Excel Exhibition Centre
  • Free buffet breakfast
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Vibe
Awesome vibe
Service
Fantastic service
Room
Great room
Breakfast
Breakfast is average

Holiday Inn Express London - ExCeL

from £49
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Standard Room
  • Room, 2 Single Beds, Non Smoking (2 PERSON)

What’s around Holiday Inn Express London - ExCeL

Top spots nearby

Recommended by this property

  • Excel Exhibition Centre (6-minute walk)
  • Emirates Aviation Experience (24-minute walk)
  • O2 Arena (27-minute walk)
  • Westfield Stratford City (44-minute walk)
  • St. Paul's Cathedral (6.2 mi / 10 km)
  • Coca-Cola London Eye (7 mi / 11.3 km)
  • The British Museum (7.3 mi / 11.8 km)
  • Buckingham Palace (7.9 mi / 12.8 km)
  • Hyde Park (8.9 mi / 14.4 km)

Getting around

  • London (LCY-London City) 3-min drive
  • London (LHR-Heathrow) 70-min drive
  • London (LGW-Gatwick) 70-min drive
  • London West Ham Station 11-min drive
  • Ilford Station 13-min drive
  • London Barking Station 14-min drive
  • Royal Albert Station 2-min walk
  • Prince Regent Station 10-min walk
  • Beckton Park Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11:00 AM
  • Check-out time is 11 AM
If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
Working away
  • Business centre
  • Meeting rooms 3
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
  • Conference centre
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn Express London - ExCeL’s small print

Also known as

  • Holiday Inn Express London Excel Hotel
  • Holiday Inn Express London - ExCeL Hotel
  • Holiday Inn Express London - ExCeL London
  • Holiday Inn Express London - ExCeL Hotel London
  • Holiday Inn Express Excel Hotel
  • Holiday Inn Express London Excel
  • Holiday Inn Express Excel
  • Express London Excel London
  • Holiday Inn Express London - ExCeL Hotel
  • Holiday Inn Express London - ExCeL London
  • Holiday Inn Express London - ExCeL Hotel London
  • Express London Excel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Self-parking costs GBP 16 per night

Rollaway beds are available for GBP 20 per night

Cribs/Infant beds are available for GBP 10 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 787 reviews

Exceptional 10.0
Overall excellent!
Everything was perfect to start with, we arrived extremely early and asked if we could park the car, use the baby changing facilities and then check in later on, the friendly receptionist had no problem with assisting us. The receptionist could then see that our baby had started becoming unsettled so found us a room to check into early. The room was standard, clean and comfortable. Breakfast was excellent. Then we came to check out and the receptionist (different from the day before) had an attitude problem, wasn’t very friendly, wanted to charge us £10 to leave our car for 2 hours until 11am (standard check out time) because the previous receptionist had kindly let us park early. It’s a shame that this one member of staff ruined our experience because everything else was pretty much perfect!
Chloe, gb1 night family trip
Fair 4.0
Room price not good., but near Excel Exhibition
This is written to General manager of this hotel chain group entity., As after few nights staying with my friend we found our nose stuffy and blocking feeling in each morning. On min-night of March 10th, by around 2:30am ., I am very NOT satisfied with the manner of handling my complaint in night manager Mr. A ? ( he refuses to give me his Surname) when I complaining due to the exhaust fan in bathroom has timer, mandatory turned off from 11:00pm til 7:00am. Alex the night manager has refused my request to arrange technician attend it., (no duty technician at all). Residents of two has in one small bedroom space forced to suffer own exhausted no oxygen waste bad room air inside bedroom, duty night manager on March 9th insist no helps offering except name A asked me to move out at that time 2:15pm to other hotel bedroom that also the same to suffer form no exhaust air bathroom. I need to obtain from general manager a prompt reply to me about this handling action., Chau K ,Room 251 at 2/F Excel, London March 10th mid-night ., Customer of March 6-10th 2017.,
F, gbOther trip
Exceptional 10.0
Staff make this place
So Louise at reception took our bags at 8am so we didn't have to carry them round London all day. The hotel is modern and rooms were comfortable and a good size for London. Staff cleaned the room and then a supervisor checked that everything was to standard. The staff in the bar and restaurant were excellent, going out of their way to speak to our kids and ask questions about their day etc. Breakfast was a typical Holiday Inn Express affair with a selection of hot and cold stuff. Breakfast was busy but the staff again were efficient at getting tables cleaned and restocking the food. Don't think there was a single staff member who didn't say good morning or wasn't wearing smile. Such a breath of fresh air for London where the norm is sullen looks and everyone doing the bear minimum. Hotel is located about 200m from the nearest DLR which will swing you into the city in about 20 mins. Its also at the end of the runway at City airport. the kids loved watching planes take off and landing and I and my wife were grateful that the windows fitters when building the hotel put in soundproof glass and fitted the windows properly !! you could not hear the planes at all. Great hotel for a family weekend
Brian, gb2 night family trip
Very good 8.0
decent but quite a few flaws
checked in and the plug hole in the sink was stuck so the sink wouldn't drain, was seen to within 10 minutes which reflects well on the reception staff on the day (member of the reception staff attended to this). TV kept on losing signal which was annoying. Very loud corridors, I was woken up (and I'm a deep sleeper) by other guests walking by the room each morning. There were numerous wear and tear marks on the floors, and dirty marks on the blue decorative throws on the bed (which I can't see the point of anyway as the first thing I do is remove them as they look and feel unclean). I was also woken by housekeeping who knocked on my door repeatedly on the final morning of my stay despite having put the do not disturb sign on my doorhandle. £14/24 parking in this part of london is expensive. I've stayed at other hotels on the same street who have not charged for parking at all. Most worryingly for me: Be careful with using the wifi, my computer security system picked up viral attacks within minutes of me connecting to the wifi. I disconnected from the wifi straight away. Bathroom is very good and spacious however. Location is very close to Royal Albert DLR station which is convenient.
gb2 night romance trip
Very good 8.0
Great hotel for business or pleasure
We had a great overnight stay for a business exhibition at Excel. The room was clean and very comfortable and the staff friendly. However, the only problem area we encountered was the evening meal. Staff were short and people at the bar were waiting over half an hour to just order food. One staff member had the job of doing all the drinks and orders and clearly was struggling. It was not a busy night. Our Steak deal was poor as the cut of steak was tough and stringy and had to be returned. The staff dealt with the problem slowly and we waited another 20mins for a replacement. All the issues were down to manpower and poor management with staffing. We wondered how they would have coped on a busy night! There were two separate exhibitions on at Excel, so they should have been prepared. Other than the meal though we thought the stay was great value and would consider going again.
Alyson, gb1 night business trip

Holiday Inn Express London - ExCeL

Is the description of this property not correct? Tell us