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Hotel New Otani Tokyo Garden Tower

4-star4 stars
4-1 Kioi-ChoChiyoda-ku, TokyoTokyo-to102-8578Japan, 0203 024 8216

4-star hotel with 20 restaurants, near Tokyo Imperial Palace
  • Free WiFi and free parking
Fabulous8.8
Location
Great location
WiFi
Good internet service
Amenities
Great amenities
Vibe
Awesome vibe
542See all 542 Hotels.com reviews
From 1,178 reviewsTripAdvisor Traveller Rating

Hotel New Otani Tokyo Garden Tower

Hotel Info: 0203 024 8216

from £163
  • Garden Tower Standard Room
  • Deluxe Room, Tower
  • Junior Suite, Garden View, Tower
  • Standard Room, Garden View
  • Garden Tower Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 836 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Golf driving range on site
  • Bicycle rentals nearby
Working away
  • Business centre
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Golden Spa. Services include massages, facials and body treatments. The spa is equipped with a sauna.

Dining

La Tour D Argent – This restaurant specialises in French cuisine.

Taikan-en – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Senbazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Sekishin-tei – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Bella Vista – This restaurant serves lunch and dinner.

Hotel New Otani Tokyo Garden Tower’s small print

Also known as

  • Hotel New Otani Tokyo Garden Tower
  • Hotel New Otani Garden Tower
  • New Otani Tokyo Garden Tower
  • New Otani Garden Tower
  • Hotel New Otani Tokyo Garden Tower Japan

Policies

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children. For details, contact the property using the number provided on the booking confirmation email.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 5940 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel New Otani Tokyo Garden Tower

Landmarks

  • In Kioi
  • Tokyo Imperial Palace (34-minute walk)
  • Tokyo Tower (40-minute walk)
  • National Diet Building (21-minute walk)
  • Yasukuni Shrine (25-minute walk)
  • Tokyo Midtown (30-minute walk)
  • Imperial Palace Garden (34-minute walk)
  • Shinjuku Gyoen National Garden (36-minute walk)

Getting around

  • Tokyo (HND-Haneda) 27-min drive
  • Tokyo Yotsuya Station 7-min walk
  • Tokyo Ichigaya Station 17-min walk
  • Tokyo Shinanomachi Station 21-min walk
  • Kojimachi Station 6-min walk
  • Akasaka-Mitsuke Station 8-min walk
  • Yotsuya Station 9-min walk
  • Free self parking
  • Airport shuttle

Recent reviews

Fabulous 8.8 From 542 reviews

Hotel New Otani Tokyo Garden Tower
Very Good8.0
Look Before You Leap
Moved hotels after found first - Maihama - had no bar, 1 ‘restaurant’ & very poor Wi-fi. Booked there & then via Hotels.com. Advice: do not prepay. Lost my money on first hotel. But the Okura was top class throughout.
Ashley, gb1 night trip
Hotel New Otani Tokyo Garden Tower
Exceptional10.0
New Otani Akasaka, Dec 17
Fabulous hotel for business. Close to the Metro and Akasaka and plenty of ares to have meetings, especially the beautiful Garden Lounge overlooking a stunning Japanese garden. The Garden Tower breakfast room offer views across Tokyo and of Mt Fuji.
Peter, gb6 night business trip
Hotel New Otani Tokyo Garden Tower
Exceptional10.0
Fabulous hotel
Fabulous stay at the New Otani again, recommend the lunch buffet in the sky restaurant
ESTHER, gb2 night romance trip
Hotel New Otani Tokyo Garden Tower
Exceptional10.0
Fab hotel but food ridiculously expensive
First break to Tokyo & this hotel was great. But eat out as hotel prices are ridiculous particularly as nearer the metro station there's a wide range of excellent restaurants e.g. Even a Swedish restaurant! But of the restaurants we'd recommend the busy (always a very good sign) French one! All a few minutes walk from the hotel & a quarter of the price!
Liam, gb4 night romance trip
Hotel New Otani Tokyo Garden Tower
Fair4.0
Mixed at best
I'll start with the positive. Room size was great. 290 sq ft for a double room vs. 200 sq ft for comps I found. Another positive is the convenience. It's not in one of the more touristy parts of Tokyo (Akasaka) but it's next to a subway. Also, lots of options for drinking and dining in the hotel. On the negative, it's all about the experience. Some critiques are cultural, which you should know. Don't go to the spa in a hotel robe...you'll have to go back and change. But beyond that, I got a massage there and they wanted to charge me an extra $50 to use the sauna or steam room. That pettiness extended to the room service...they wanted to charge me for extra parmesan cheese with my pasta. At breakfast, they didn't want to serve me the buffet that ended at 10 AM when I showed up on time, or even five mins early! A lot of little things like this just left me feeling like the hotel was petty, and trying to squeeze out the last dollar out of their clientele. The final insult was requesting a two hr late check out, and being told that unless I wanted to join the hotel club, it'd be an extra $100. They finally waived that after I aired my list of grievances to the manager. There are others, but I'm focusing on the bigger ones here. In short, good location, big room, old hotel that has many amenities, but such a disappointment in terms of the service experience and feeling like I was getting nickel and dimed constantly, that it's hard to give the hotel a very positive review.
A Traveller, gb5 night trip with friends

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Hotel New Otani Tokyo Garden Tower

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