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Hotel New Otani Tokyo Garden Tower

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Exterior
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Garden Tower Deluxe Triple Room  | Living room | 30-inch TV with digital channels
Junior Suite, Tower | Down duvets, minibar, in-room safe, desk

Overview of Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants, near Shinjuku Gyoen National Garden

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578
Main amenities
  • Daily housekeeping
  • 20 restaurants and 4 bars/lounges
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Chiyoda
  • Shinjuku Gyoen National Garden - 27 min walk
  • Nippon Budokan - 32 min walk
  • Tokyo Imperial Palace - 34 min walk
  • Tokyo Tower - 42 min walk
  • Tokyo Midtown - 4 min drive
  • Roppongi Hills - 4 min drive
  • Tokyo International Forum - 3 min drive
  • Tokyo Dome - 4 min drive
  • Waseda University - 15 min drive
  • Shibuya Crossing - 4 min drive

Getting around

  • Tokyo (HND-Haneda) - 34 min drive
  • Tokyo (NRT-Narita Intl.) - 50 min drive
  • Yotsuya Station - 9 min walk
  • Ichigaya Station - 16 min walk
  • Shinanomachi Station - 22 min walk
  • Kojimachi Station - 6 min walk
  • Akasaka-Mitsuke Station - 8 min walk
  • Nagatacho Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • New Otani Hotels - 2 min walk
  • View & Dining The Sky - 3 min walk
  • Satsuki - 3 min walk
  • AUX BACCHANALES - 3 min walk
  • Garden Lounge - 4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Putting you a short five-minute drive from Tokyo Dome and Shibuya Crossing, Hotel New Otani Tokyo Garden Tower offers an airport shuttle (available at scheduled times) for JPY 3200 per person. Guests can visit the fitness centre for a workout or enjoy French cuisine at La Tour D Argent, one of 20 restaurants. This luxurious hotel is also within a short drive of Tokyo Imperial Palace and Tokyo Tower. Fellow travellers like that it's only a short walk to public transportation: Kojimachi Station is 6 minutes away and Akasaka-Mitsuke Station is 8 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 836 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Meals are not included in the room rate for children ages 5 and younger included in the reservation.
  • Due to COVID-19 regulations, guests who are required to self-quarantine will not have access to the property's communal facilities or guest services, including the restaurant, bar, and lounge. Room service will still be available.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 20 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Golf driving range on site

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 30-inch TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Tour D Argent – This fine-dining restaurant specialises in French cuisine.
Taikan-en – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Senbazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sekishin-tei – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Bella Vista – This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between JPY 3450 and JPY 6900 for adults, and JPY 2875 and JPY 4025 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs JPY 1600 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 6000 per person, per day
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo Garden Tower offer free cancellation for a full refund?
Yes, Hotel New Otani Tokyo Garden Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Otani Tokyo Garden Tower?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel New Otani Tokyo Garden Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Otani Tokyo Garden Tower?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel New Otani Tokyo Garden Tower?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel New Otani Tokyo Garden Tower and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as 4 bars, a fitness centre and a garden.
Are there restaurants at or near Hotel New Otani Tokyo Garden Tower?
Yes, there are 20 on-site restaurants, featuring French cuisine. Nearby restaurants include AUX BACCHANALES (3-min walk), Garden Lounge (4-min walk) and Matsuya (6-min walk).
What's the area around Hotel New Otani Tokyo Garden Tower like?
Hotel New Otani Tokyo Garden Tower is a short 6-minute walk from Kojimachi Station and 16 minutes' walk from Akasaka ACT Theater. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Nice staff everywhere from restaurants, check-in, porters, lobby service, just so attentive. Hotel was clean and had the items you require in your room. Hotel seemed a little outdated and no view for price, but over all a good stay.
David, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Donald, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed at the main a few times I was not aware that the views from garden tower would be so good.
Nathan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel s in a central location with the addition of a well kept Japanese Garden. Staff were both courteous and helpful. I'm happy to recommend the hotel even though it is a bit pricy compared with the other hotels we stayed in around Japan but there again, it is in central Tokyo.
Julian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.
Gabriel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location that allowed me to explore all the sights of Tokyo, as the underground Ginza line was only a short walk away. Excellent customer service.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel to stay in - great location close to business, excellent taxi connectivity and very helpful staff
Ian, 10-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All as one would expect of a four star hotel. Enjoyed our stay.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review