Came to Antigonish for Special Olympics National games, booked almost a year ago. We knew going in that it was 2-3 star motel (they are currently saying 3.5). It was the only place available when we booked but reviews stated it was clean. When we arrived it was very hot and we were happy that the A/C worked, the room was clean and Tv and Wi-Fi worked. The next day we went to watch our son and returned later in the day to find our room had not been cleaned. We chalked it up to the fact we had slept in and had not left the room until nearly 11am. The next day, the beds were made and garbage was emptied but we later noticed the bathroom had not been cleaned or at least not well. Day 3, room was not done again. My wife went to complain and manager assured her it would be taken care of. Day 4, room was not done again except the garbage was emptied and towels were refreshed (toilet still not done) I went to complain and suggested that we get a day or two refunded . The manager/owner was visibly angry and took a bunch of cash out of the register and threw it at me. I assumed he was mad at staff. Later he came to the room to see what needed to be done, we told him that we were leaving the next day so no point, he slammed the door closed. To his credit he came back later and apologized for “losing his mind “ and wanted to know how to make it right, at that point we were less than 15 hours from checking out so we told him nothing could be done. Maybe hire better staff?? Won’t go back!!
