Hotel La Neige

Property class: 5 and above
Ski-in/ski-out hotel with ski storage, near Hakuba Happo-One Ski Area

Choose dates to view prices

Hotel La Neige allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Hakuba Happo-One Ski Area. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy or reflexology. Other highlights at this luxurious hotel include a terrace and a garden. Skiers will appreciate access to ski passes and storage. Fellow travellers say great things about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace

For families (6)

  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Garden
The current price is £193
additional charges may apply
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A neatly made bed with patterned pillows, a bedside lamp, a mirror, and a framed picture on the wall.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Log Cottage

A cozy cabin room with two beds, a small table, wicker chairs, and a large window offering a forest view.

Log Cottage

  • Garden view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite Room

A bed with floral bedding, a red accent pillow, and a canopy.

Junior Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

A bed with a floral bedspread, a blue pillow, and a book on the bed.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Similar properties

A spacious dining area with high ceilings and natural light, featuring a modern design with exposed beams and stone walls.
Holiday Inn Resort Kuroyon by IHG
Omachi
  • Onsen
  • Parking available
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 203 reviews
The price is £77
additional charges may apply
15 Nov - 16 Nov
Holiday Inn Resort Kuroyon by IHG
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium - 2 min walk - 0.2 km
  • Hakuba Happo-One Ski Area - 3 min walk - 0.3 km
  • Wadanonomori Church - 3 min walk - 0.3 km
  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Happo-one Adam Gondola - 17 min walk - 1.4 km

Getting around

  • Matsumoto (MMJ-Shinshu - Matsumoto) - 97 min drive
  • Hakuba Station - 10 min drive
  • Chikuni Station - 18 min drive
  • Nakatsuchi Station - 24 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪CHAVATY HAKUBA - ‬6 min drive
  • ‪レストラン沙羅 - ‬6 min walk
  • ‪八方飯店 - Happo Hanten - ‬18 min walk
  • ‪Shesha - ‬3 min drive
  • ‪Cru Cafe - ‬18 min walk

About this property

Hotel La Neige

  • Hotel La Neige allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Hakuba Happo-One Ski Area. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy or reflexology. Other highlights at this luxurious hotel include a terrace and a garden. Skiers will appreciate access to ski passes and storage. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 25 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle*

Off-site

    • Free area shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace at reception
  • Spa services
  • Banquet hall

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3960 for adults and JPY 3960 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for JPY 4500.0 per night
  • Rollaway beds are available for JPY 10000.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Are pets allowed at Hotel La Neige?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel La Neige?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel La Neige?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Neige?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Hotel La Neige and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for fishing and hiking. Enjoy amenities such as spa services and a garden.

Are there restaurants at or near Hotel La Neige?

Yes, there's an on-site restaurant.

What's the area around Hotel La Neige like?

Hotel La Neige is a short 7-minute walk from Hakuba Happo-One Ski Area and 4 minutes' walk from Happo One Sakka Ski Lift.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel La Neige Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent food, high-quality local ingredients, and exceptional service with a welcoming atmosphere. (7 reviews)
  • Breakfast was delicious, made with high-quality ingredients, and offered a 5-course meal or buffet option. (5 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

The staff and service is second to none!
Verified review

10/10 Exceptional

The staff went above and beyond. Everyone was so welcoming and accommodating. They made the stay amazing.
Verified review

10/10 Exceptional

The hotel was great and the staff were friendly and helpful. Lovely hotel.
Verified review

10/10 Exceptional

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
Verified review

10/10 Exceptional

Love the location, service and people that work there.
Verified review

10/10 Exceptional

Awesome hotel

The service was perfect and bed was super comfort
Verified review

10/10 Exceptional

La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars
Verified review

10/10 Exceptional

The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Verified review

10/10 Exceptional

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Verified review

10/10 Exceptional

This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Verified review

10/10 Exceptional

This hotel was absolutely incredible. It’s located just five minutes from Happo-One, which made getting to the slopes unbelievably convenient. The ski shuttle service the hotel provides is also fantastic. Whenever you want to ski, you simply go down to the ski concierge, let them know you’re heading out, and they’ll have all of your gear ready—clean, dry, and warm. Then they drive you straight to the mountain of your choice. It honestly couldn’t be easier. Yes, the hotel is on the pricier side, but it is absolutely worth it. The food at the restaurant is outstanding, and the service was truly impeccable. From the moment we arrived, we were treated like royalty. I’m already looking forward to my next trip back to Japan, and I will definitely be staying here again.
Verified review

10/10 Exceptional

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Verified review

10/10 Exceptional

Wow !! What a place, great service, great people, excellent food !!! If you need to choose one place to stay there on ski season, it’s your choice. I love Japan but this service blow my mind !! They take you to the gondolas and go back for you without cost and the best service actitude
Verified review

10/10 Exceptional

Great hotel with fantastic service

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Verified review

10/10 Exceptional

A Wonderful Hotel. And Twice as Wonderful Staff.

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Verified review

10/10 Exceptional

The property and stay were excellent.
Verified review

10/10 Exceptional

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
Verified review

10/10 Exceptional

We enjoyed a lot not only the hotel but also the staff’s hospitalities.
Verified review

10/10 Exceptional

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Verified review

10/10 Exceptional

食事は夕食はフルコースで朝食はオムレツ、目玉焼き、エッグベネディクトから選べる。とてもボリュームがあった。 壁紙やベッドにかけてある布の絵柄が素晴らしい。
Verified review

8/10 Very good

部屋は良かったが、ソファーのシート部分が薄く、お尻が痛かった。見た目は問題ないが座り心地は改善すべき。
Verified review

10/10 Exceptional

ホスピタリティー／おもてなしが最高でした。 イレギュラーなリクエストにも快く対応下さり、お部屋も水回りもとても清潔で、気持ちよく過ごせました。 テラスでのお食事も最高に美味しかったです。　白馬に行く際には必ず再訪します！
Verified review

10/10 Exceptional

El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Verified review

10/10 Exceptional

ชอบที่นี่มาก

เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป
Verified review

10/10 Exceptional

大変快適に過ごすことができました。