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1 room, 2 adults

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

4-star4 stars
32 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with 3 bars/lounges, near Empire State Building
  • Free WiFi
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Location
Great location
Service
Fantastic service
Food
Food could be better
Comfort
More comfort would be nice

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

from £78
  • Water Tower Double Empire Double
  • Queen Mod Empire Queen
  • Manhattan King Empire King
  • Twin Room Bunk Bed

What’s around The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Landmarks

  • In Midtown
  • Empire State Building (8-minute walk)
  • Times Square (14-minute walk)
  • New York University (25-minute walk)
  • Union Square Park (15-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) 13-min drive
  • New York, NY (JFK-John F. Kennedy Intl.) 21-min drive
  • Newark, NJ (EWR-Liberty Intl.) 19-min drive
  • Teterboro, NJ (TEB) 16-min drive
  • Linden, NJ (LDJ) 26-min drive
  • Caldwell, NJ (CDW-Essex County) 28-min drive
  • New York W 32nd St. Station 4-min walk
  • New York 23rd St. Station 7-min walk
  • New York Penn Station 10-min walk
  • 28 St. Station (Broadway) 2-min walk
  • 28 St. Station (7th Av.) 5-min walk
  • 34 St. Station (Herald Square) 6-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 22 floors

Check-in and check-out

  • Check-in time 3:00 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Free use of nearby fitness centre
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Mesa de Paul – On-site restaurant.

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection’s small print

Also known as

  • Paul Hotel New York
  • Paul Hotel NYC-Chelsea New York
  • Paul NYC-Chelsea New York
  • Paul Hotel
  • Paul New York
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection Hotel
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
  • The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
  • The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
  • The Paul an Ascend Hotel Collection Member

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of USD 150.00

Self-parking costs USD 45.00 per day

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 22.00 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 729 reviews

Very good 8.0
Small and standard
Nomad location W.29th Street. Small room - watch out for sharp corners as you sidle into bathroom! Large window but no privacy blinds: this means guests have to choose between daylight with all the builders in adjacent construction sites looking in, or no view/no light - such a basic thing to get wrong. Feeble shower in tiny bathroom. Didn’t try breakfast at $13 in basement.
Kathryn, gb6 night trip
Very good 8.0
generally very good
General a very good experience and a great location with a few minor issues. Dispensers in the shower were not working and it took a few calls to get it sorted. Tissues were not replaced so i assume not checked. For the price I would have expected breakfast to be included
Keith, gb2 night business trip
Exceptional 10.0
Great location. Staff were excellent. Everything we needed and more for our trip.
Sarah, gb5 night family trip
Very good 8.0
Excellent location
We stayed here for a week while doing some shopping and sight seeing in the city near Christmas. The hotel is in a fantastic location in Midtown NY, Times Square just down the road and all the subway options you could want to get to all of the places in the city. The hotel was clean, staff were friendly and helpful. The rooms are a little on the smaller side but the location really is the winner here. Really happy with the room and the service provided, we didn't try the breakfast or the room service but house keeping was very prompt and ensured our room was serviced everyday while we was out and about in the city.
Daniel, gb7 night romance trip
Very good 8.0
Definitely not a four star hotel...
The Paul hotel advertises itself as a four star hotel but this is definitely not the case. We stayed here for ten nights and overall it was a good experience. However, they should not class themselves as a four star! Positives Great location, friendly and helpful staff, small rooftop bar Negatives Construction site directly opposite the hotel (working Mon-Sat), we were not advised of this when booking and staff were awkward/embarrassed when we raised this, we were on the 21st floor and still very noisy from the street traffic and building works (no double glazing), rooms on lower level will have their view of the Empire State Building blocked due to new construction of building opposite, no room service (which you think would be available for a four star hotel), we had to ask the cleaner to actually clean our room (not just make the bed), small wardrobe but most people don’t stay here for ten nights, no kettle in the room. We actually got married in NYC and so I enquired prior to arriving at the hotel if they could do anything to make our stay a little more special. Hotel advised they would give us a complimentary VIP package which we got excited about thinking the hotel was a four star, we were a little disappointed when it turned out to be a bottle of wine and two free drinks. Better than nothing I suppose! Overall we enjoyed our stay, mostly due to the location.
Greg, gb10 night romance trip

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

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