Guests
All properties in Alcudia, Balearic Islands, Spain

Zafiro Palace Alcudia

Luxury hotel with spa, near Alcudia Port

  • Free WiFi and free parking
From
£160

Restrictions related to your trip

Check COVID-19 restrictions.

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 87.
1 / 87Pool
C/ Camí Real al Moll, 2, Alcudia, 7400, Mallorca, Spain
9.0.Superb.
  • Excellent hotel, staff are excellent very helpful

    Aug 2, 2020

  • Everything was excellent. Only thing I would say the children’s area is for more for…

    Oct 11, 2019

See all 119 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Dining options
Convenient
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 369 guestrooms
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 10 outdoor pools

For families

  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • Alcudia Port - 6-min walk
  • Xara Gate - 18-min walk
  • San Jaume Church - 21-min walk
  • Roman Remains of Pollentia - 25-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Junior Suite (Penthouse)
  • Suite
  • Family Suite
  • Junior Suite, Pool View
  • Junior Suite (Swim Up)
  • Junior Suite (1 Person)
  • Junior Suite (2 adults + 1 child)
  • Junior Suite (2 adults + 2 children)
  • Junior Suite (3 adults + 1 child)
  • Junior Suite (Swim Up, 2 Adults + 1 child)
  • Junior Suite, Pool View (2 adults + 1 child)
  • Junior Suite, Pool View (2 adults + 2 children)
  • Junior Suite, Pool View (3 adults + 1 child)
  • Junior Suite (Swim Up, 2 Adults + 2 children)
  • Junior Suite (Swim Up, 3 Adults + 1 child)
  • Junior Suite (Penthouse, 2 Adults + 1 child)
  • Junior Suite (Penthouse, 2 Adults + 2 children)
  • Junior Suite (Penthouse, 3 Adults + 1 child)
  • Suite (2 adults + 1 child)
  • Suite (2 adults + 2 children)
  • Suite (3 adults + 1 child)
  • Family Suite (3 Adults + 1 child)
  • Family Suite (3 Adults + 2 children)
  • Family Suite (3 Adults + 3 children)
  • Family Suite (4 Adults + 1 child)
  • Family Suite (4 Adults + 2 children)
  • Family Suite (5 Adults + 1 child)
  • Junior Suite, Pool View (1 Person)

What’s around

Landmarks

  • Alcudia Port - 6-min walk
  • Xara Gate - 18-min walk
  • San Jaume Church - 21-min walk
  • Roman Remains of Pollentia - 25-min walk

Getting around

  • Palma de Mallorca (PMI) 51-min drive
  • Inca Station 20-min drive
  • Sa Pobla Station 21-min drive
  • Lloseta Station 24-min drive
map
See on map
C/ Camí Real al Moll, 2, Alcudia, 7400, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 369 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 8
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Catalan
  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Stovetop
  • Cookware, dishware and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Zafiro Palace Alcudia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
  • All à la carte meals and snacks included

Activities and facilities/equipment
Land activities
  • Fitness facilities

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Room service
  • Childcare
  • Gratuities
  • Taxes

Spa

Zen, Wellness & Spa has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Market – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.

El Pórtico – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

El Olivo – This theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.

Tastes & Sushi – This sushi bar specialises in sushi and only serves dinner. Reservations are required. Open selected days.

La Veranda – This bistro only serves dinner. Reservations are required. Open selected days.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Breakfast costs between EUR 22 and EUR 28 for adults, and EUR 11 and EUR 14 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Cots/infant beds are available for EUR 4.0 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Viva Zafiro Alcudia Hotel
  • Viva Zafiro Alcudia Spa
  • Zafiro Palace Alcudia ex Viva Zafiro Alcudia Spa
  • Zafiro Palace Alcudia Spa ex Viva Zafiro Alcudia Spa
  • Zafiro Palace Alcudia Hotel
  • Zafiro Palace Alcudia Alcudia
  • Zafiro Palace Alcudia Hotel Alcudia
  • Viva Zafiro Hotel
  • Viva Zafiro Alcudia
  • Viva Zafiro
  • Viva Zafiro Alcudia Majorca, Spain
  • Zafiro Palace Alcudia Hotel
  • Zafiro Palace Alcudia Alcudia
  • Zafiro Palace Alcudia Hotel Alcudia
  • Zafiro Palace

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Zafiro Palace Alcudia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric car charging is available.
  • Yes, there are 2 indoor pools, 10 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 5 on-site restaurants, featuring international cuisine. Nearby restaurants include New Cacao (7-min walk), La Casa Gallega (8-min walk) and Como en Casa (8-min walk).
  • Practise your swing on the tennis courts. Additional recreation on-site includes aerobics . Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 2 indoor and 10 outdoor swimming pools. Zafiro Palace Alcudia also has 2 bars, a water slide and a sauna, as well as a steam room and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Staff were fantastic, facilities were clean and well maintained. An excellent environment for a young family.

    Samuel, 7 night trip, Sep 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel only downside was limited sun beds with people booking them and then not using them much.

    5 night family trip, Aug 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent pools and rooms.. excellent staff.. Difficult to get a sunbed.. people getting up at 5 in the morning to put their towels down and towels not removed by staff during the day if not occupied.. Pool area not cleaned regularly during the day so lots of empty glasses and ice cream wrappers left by sunbeds.

    8 night family trip, Aug 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel with excellent facilities. When we visited it was school holidays so the hotel was busy, apart from having to get up early to reserve a dumbed, it didn’t feel too busy. Swimming pools were excellent and activities during the day in the pool catered for all ages. Buffet was very good.

    7 night family trip, Aug 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Property is brilliant and ideal for families, so much to do as well, all the staff will go out of their way a do that extra bit to make sure you are looked after. Would recommend this hotel to anyone. One thing I didn’t like was the indoor pool in the spa which had cold water and the jacuzzi was awful which is a blemish on an otherwise superb experience.

    5 night family trip, Aug 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    fantastic place feeling safe as a family good food etc

    7 night family trip, Aug 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff very friendly and helpful. Pools and facilities superb

    4 night family trip, Aug 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The whole complex is modern and new in feel. The rooms, restaurants and amenities were good. WiFi excellent so kids able to watch Netflix after dinner.

    NicholasD, 8 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very busy when we visited in August and we struggled to get sun beds and didn’t like queuing for the breakfast buffet. However, great location nr Alcudia beach and old town which are both lovely, superb choice and quality of food, amazing service levels throughout the hotel, excellent facilities for kids and high standard of evening entertainment. It took us adults a few days to get into swing of this place but ultimately we enjoyed it and our 7 year old daughter absolutely loved it.

    Goodbloke, 11 night family trip, Jul 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was very clean and friendly, the food in all the restaurants was excellent the only thing to mone about is it is not really suitable for couples wanting to relax, too many children

    4 night romance trip, Jun 17, 2019

    Verified Expedia guest review

See all 119 reviews