Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Benidorm, Valencian Community, Spain
1 room, 2 adults

Hotel Ambassador I

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Beach nearby
  • Free WiFi
Calle Gerona 39, Benidorm, Alicante, 03503, Spain

3-star hotel with 2 outdoor pools, near Benidorm Palace
  • Free WiFi in the lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Beach nearby
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Delicious food
Bar is awesome
More comfort would be nice

Hotel Ambassador I

  • Double or Twin Room, Poolside
  • Standard Double or Twin Room

What’s around Hotel Ambassador I


  • Benidorm Palace - 18-minute walk
  • Aqualandia - 26-minute walk
  • Levante Beach - 40-minute walk
  • Benidorm Island - 21-minute walk
  • Malpas Beach - 24-minute walk
  • Poniente Beach - 24-minute walk
  • Mundomar - 27-minute walk
  • Guillermo Amor Municipal Stadium - 35-minute walk

Getting around

  • Alicante (ALC-Alicante Intl.) 38-min drive
  • La Vila Joiosa Tram Station 21-min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas



  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Computer station
  • 24-hour front desk
  • Lift
  • Designated smoking areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Phone
  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Benicaldea. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.


On-site venue – This restaurant serves breakfast, lunch and dinner.

Beach house – This brewpub only serves light fare. Open daily.

Explorer and tropical – This bar only serves light fare. Open daily.

Hotel Ambassador I’s small print

Also known as

  • Hotel Ambassador I Benidorm
  • Hotel Ambassador I Benidorm
  • Hotel Ambassador I Hotel Benidorm
  • Hotel Ambassador I Hotel
  • Ambassador Playa
  • Hotel Ambassador I Hotel
  • Hotel Ambassador I Benidorm
  • Hotel Ambassador I Hotel Benidorm
  • Hotel Ambassador I
  • Hotel Ambassador I Hotel
  • Hotel Ambassador I Benidorm
  • Hotel Ambassador I Hotel Benidorm
  • Ambassador Benidorm Hotel
  • Ambassador Hotel Benidorm
  • Hotel Ambassador Benidorm
  • Hotel Ambassador I Benidorm


Modifications in the reservations are not accepted 7 days prior to the check-in date.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:30 AM to 9:00 PM
  • Children under 8 years old are not allowed in the spa without adult supervision.

    Guests under 16 years old are not allowed in the spa.

    Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast, lunch and dinner.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self-parking costs EUR 12 per night

    Safes in guestrooms can be used for EUR 10 per week

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Ambassador I

    • Does Hotel Ambassador I offer free cancellation for a full refund?
      Yes, Hotel Ambassador I does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hotel Ambassador I currently open?
      This property is closed from 30 June 2020 to 31 March 2021 (dates subject to change).
    • Is parking offered at Hotel Ambassador I?
      Yes. Self-parking costs EUR 12 per night. Parking spaces may be limited.
    • Is there a pool at Hotel Ambassador I?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 9:00 PM.
    • Are pets allowed at Hotel Ambassador I?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at Hotel Ambassador I?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Hotel Ambassador I?
      Yes, there's an on-site restaurant. Nearby restaurants include John & Josephs (1-min walk), J & Js (1-min walk) and Black Chicken (1-min walk).

    Recent reviews

    Fabulous 8.8 From 26 reviews

    Very good 8.0
    Ideal location clean, unfortunately room was cold
    The location and food are brilliant. The only negative was, because it was January, the room was pretty cold at night. There was a radiator but it wasn’t on long or heat up the room. The air con unit, which can also heat was faulty so did not give out any warmth. The staff came out twice to look at it but did not fix it. We were provided with an extra blanket
    Alan, gb5 night trip with friends
    Exceptional 10.0
    Excellent hotel, with excellent service, would recommend this hotel.
    Keith, gb5 night trip
    Very good 8.0
    Holiday October 2019
    The hotel was good. Food was average. Entertainment was good. We were on first floor which was a bit noisy. Overall not a bad hotel in a good location.
    Elizabeth, gb7 night romance trip
    Exceptional 10.0
    Great hotel
    Amazing stay at hotel.... central clean and staff pleasant. Would recommend hotel looking to book up for next year again.
    Kimberley, gb5 night trip with friends
    Very good 8.0
    Benidorm Ambassador 1 hotel.
    We enjoyed the Ambassador hotel. The staff were friendly and welcoming . The bedroom was smallish but adequate, excellent English tv channels. The food was fine, a bit too much English style food. Not a criticism but I prefer more traditional Spanish food. I don’t eat burgers and chicken nuggets at home so I wouldn’t eat them in Spain . But all in all the food was very good and we really enjoyed our stay at the Ambassador hotel. I should mention it is at the end of the strip so can be a bit of a noisy area. Again, didn’t really impact on our sleep time. Overall we enjoyed the Ambassador hotel and thank you to the staff and management for having us.
    Yvonne, gb5 night romance trip
    Exceptional 10.0
    Lovley early Summer Break
    The hotel is right on the edge of the busy nightlife area so if you need a quiet evening ask for a high floor room. Entertainment and food in the hotel was first class. All the staff are very friendly and the cleanliness everywhere was amazing
    Michael, gb7 night romance trip
    Exceptional 10.0
    Wonderful!!! Room, food, entertainment and friendly staff all good
    Sharon, gb7 night family trip
    Exceptional 10.0
    Enjoyed a few days with the boys excellent position of the hotel
    Neil, gb5 night trip with friends

    Hotel Ambassador I

    Is the description of this property not correct? Tell us