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Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury hotel with 2 restaurants, near New York University

  • Free WiFi
From
£137

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  • Pool
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Guest Room. Image 1 of 89.
1 / 89Guest Room
8.2.Very good.
  • Was great... Took $300 at check in and was told we'd get it back. To find out at check…

    Feb 18, 2020

  • Would not stay here again Surly (almost rude) staff Tired rooms - noisy, weak showers and…

    Jan 5, 2020

See all 898 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 294 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Self parking
  • 24-hour business centre
  • 24-hour front desk

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Manhattan
  • New York University - 17-minute walk
  • 5th Avenue - 17-minute walk
  • Washington Square Park - 18-minute walk
  • Union Square Park - 23-minute walk
  • Wall Street - 34-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed, Non Smoking
  • Superior Room, 1 King Bed, Accessible (Roll-In Shower)
  • Deluxe Room, 1 King Bed, Terrace
  • Suite, 1 King Bed
  • Deluxe Room
  • Room, 1 King Bed, City View
  • Room, 2 Single Beds, Accessible
  • Studio Suite, 1 King Bed, City View
  • Suite, 1 King Bed, Terrace
  • Duplex, 1 Single Bed
  • Suite, 1 King Bed, Accessible

Location

  • In Manhattan
  • New York University - 17-minute walk
  • 5th Avenue - 17-minute walk

What’s around

Landmarks

  • In Manhattan
  • New York University - 17-minute walk
  • 5th Avenue - 17-minute walk
  • Washington Square Park - 18-minute walk
  • Union Square Park - 23-minute walk
  • Wall Street - 34-minute walk
  • National September 11 Memorial - 36-minute walk
  • Chelsea Market - 36-minute walk
  • One World Trade Center - 38-minute walk
  • Brooklyn Bridge - 38-minute walk
  • The High Line Park - 40-minute walk

Getting around

  • John F. Kennedy International Airport (JFK) 36-min drive
  • Newark, NJ (EWR-Liberty Intl.) 28-min drive
  • LaGuardia Airport (LGA) 19-min drive
  • New York, NY (NYS-Skyports Seaplane Base) 10-min drive
  • Islip, NY (ISP-MacArthur) 65-min drive
  • Newburgh, NY (SWF-Stewart Intl.) 81-min drive
  • New York 9th St. Station 25-min walk
  • New York Christopher St. Station 27-min walk
  • New York 14th St. Station 28-min walk
  • Delancey St. Station 5-min walk
  • 2 Av. Station 6-min walk
  • Essex St. Station 6-min walk

At a glance

Hotel size

  • This hotel has 294 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 60.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Working away

  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 46-inch flat-screen TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
  • Hotel Indigo Lower East Side New York, an IHG Hotel New York
  • Hotel Indigo Lower East Side
  • Indigo Lower East Side New York
  • Indigo Lower East Side
  • Indigo Lower Side York, An Ihg
  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
  • Hotel Indigo Lower East Side New York, an IHG Hotel New York
  • Indigo Lower Side York, An Ihg

Optional extras

Self-parking costs USD 60.00 per day

Pets are allowed for an extra charge of USD 75 per pet, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 25.00 per night

  • Resort fee: USD 28.68 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Indigo Lower East Side New York, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self-parking costs USD 60.00 per day.

  • Yes, pets are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 25.00 per night. Food and water bowls are available.

  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.

  • Yes, there are 2 on-site restaurants.

  • No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
8.2.Very good.
  • 4.0.Fair

    Not worth the money

    Added a €30 a night fee to my room that wasn’t made clear when booking, and never refunded my security deposit despite only taking a cab of Diet Coke from the mini bar.. staff were rude and dismissive and the roof bar was off limits to hotel guests for New Year’s Eve unless you’d bought a ticket but we were never offered the choice.

    caroline, 3 night trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location

    The hotel is good and in a great location with plenty of good restaurants and bars around, but cleanliness needs to improve.

    Alessandra, 4 night business trip, Aug 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall it was a good hotel! The rooms are pretty small compared to others I've stayed in and there's an additional charge to use the pool area which is the main attraction of the hotel. The bar is great and the sunset from it is amazing, its also in a fab location in the LES for sightseeing! Our room was 2 hours late but we got a drinks voucher to compensate

    3 night trip with friends, Aug 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very trendy - possibly a bit too trendy for some especially as the rooftop bar and pool are essentially not really usable as the entire floor is being taken up by hipsters rather than hotel guests.

    2 night trip, Jun 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very cool hotel however loud music at weekends

    The location is great. 10-15mins on the subway to all the landmark areas. Lower East Side is awesome, great bars and restaurants. Can get rowdy at night. The hotel is edgy, clean, good service and cosy but well equipped room. The worst part of the hotel is unfortunately the rooftop bar. It plays LOUD music over the weekend until very very late in the night. We also witnessed a group drunkenly arguing by the lifts, they were not staying at the hotel... Unless you plan to stay midweek, or want to make full use of the rooftop bar you may want to look elsewhere, otherwise bring earplugs.

    Samuel, 5 night romance trip, Apr 25, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    false advertisement

    false advertisement! I booked a room on website clearly stated with city view. But i got a room on 3rd floor with a view of garbage. Also I booked the room three months ahead. But the black glasses lady at reception said higher floor rooms were all sold out. Totally not acceptable.

    Yue, 5 night trip, Apr 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely hotel

    Really loved the hotel, friendly staff and nice sized rooms. Would definitely return. Only issue was security staff on Friday evening asking for room keys when entering the hotel and when I asked why I was completely ignored (happy to show room key was just wondering why on this night unlike others I was required to). Overall enjoyable stay.

    GEORGIA, 4 night romance trip, Mar 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We like the decor and the general area . We particularly liked how close we were to the "KATZ" sandwich shop.

    3 night romance trip, Feb 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I was seriously disappointed with this hotel. Don’t get me wrong. The hotel is good and I’m sure I will go back. But I was annoyed they charged me $20 a day on top of what I paid Expedia as a “destination fee”. RIP off more like!

    3 night trip, Dec 3, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Brilliant area, very trendy, hip bars and restaurants all around the hotel. Would definitely return here . Nice to come back to this area after a busy day at tourist hotspots.

    Emma, 4 night trip, Oct 11, 2018

    Verified Expedia guest review

See all 898 reviews