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1 room, 2 adults

Wyndham Grand Shenzhen

4.5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
2009 Caitian Road, Futian DistrictShenzhenGuangdong518033China

Luxury hotel with indoor pool, connected to the convention centre, near Shenzhen Convention and Exhibition Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Location
Great location
Comfort
Very comfortable
Room
Great room
Bar and Beverages
Bar is awesome
193See all 193 Hotels.com reviews
From 257 reviewsTripAdvisor Traveller Rating

Wyndham Grand Shenzhen

from £93
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Suite, 1 King Bed, Smoking
  • Superior Room, 2 Single Beds, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)
  • Executive Room, 1 King Bed, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Smoking, City View
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, 1 Single Bed, Accessible, Smoking

What’s around Wyndham Grand Shenzhen

Landmarks

  • In Futian
  • Shenzhen Convention and Exhibition Center nearby
  • Coco Park nearby
  • Huanggang Border Crossing nearby
  • Huaqiangbei nearby
  • Luohu Port nearby
  • Huanggang Port nearby
  • Shenzhen City Hall nearby

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) 17.3 miles/27.9 km
  • Shenzhen (SZX-Shenzhen Intl.) 17.8 miles/28.7 km
  • Free self-parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station shuttle *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Built in
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grank Wok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Vintage – This lobby lounge overlooks the garden. Open daily.

Grand Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

滩五乡 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Wyndham Grand Shenzhen’s small print

Also known as

  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 120 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 193 reviews

Wyndham Grand Shenzhen
Very Good8.0
Went downhill once the builders left.
Booked an Executive Suite. The room was great: modern, clean and well appointed. The view was also excellent. The food was average and it was difficult to communicate with staff in English. I wouldn't mention this as it is China after all, except for the fact that this is not an issue at all in the nearby Sheraton. And it's really staff training that lets this hotel down. The staff are perfectly efficient but the hotel is a little like an HP Lovecraft novel: everybody looks miserable and it's rare to get a smile from a staff member. Again, this is a stark contrast with the Sheraton where the staff smile and greet you in the corridors. On checking in I wasn't informed about the facilities or about club lounge access and had to phone reception to find out about it. On going for breakfast on the first morning I was told the room did not include breakfast, which it clearly did. I have read other reviews that raise the same problem so this is clearly a recurring issue. The peace and tranquillity of the room was possibly the best I have experienced but staff are clearly mismanaged and poorly trained and for this reason only I would not return.
David, gb2 night trip
Wyndham Grand Shenzhen
Exceptional10.0
Must go and will go again !
This hotel is so far the best I have ever stayed in China. The service was top class, not only the front desk but room service as well. I remember I asked front desk in the middle of the night for something, they were pleased to provide. The room service did the extra work for cleaning that they shouldn’t be doing. Thanks Vera. And I also met one of my own kind there , Hassan. He was smiling all the way and talking to us about how our stay will be more enjoyable and if need anything can reach him ..etc . The room was very beautiful, my wife was very happy for my choice! If you are going to Shenzhen to stay, this is a must ! I probably will stay again if I need to !
A Traveller, hk2 night trip
Wyndham Grand Shenzhen
Exceptional10.0
Very conveniently located, metro is within walking distance. Room is bigger, cleaner and nicely decorated than expected!
A Traveller, hk2 night trip
Wyndham Grand Shenzhen
Exceptional10.0
Great stay at Wyndham, even the cockroach agrees.
There was a small cockroach in my beverage area. It’s china so I’m not too concerned. The rest of the stay was 4 star top end hotel as I would expect from Wyndham. I would stay again.
chi, us1 night trip
Wyndham Grand Shenzhen
Good6.0
So so
Location not ideal to dining areas. Construction right out front.
timm, us4 night trip

See all reviews

Wyndham Grand Shenzhen

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