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Wyndham Grand Shenzhen

4.5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
2009 Caitian Road, Futian DistrictShenzhenGuangdong518033China, 0203 024 8216Great location! See map

Luxury hotel in Futian with 3 restaurants and indoor pool
  • Free WiFi and free parking
Fabulous8.8
Comfort
Rather comfortable
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
WiFi
Regular internet service
137See all 137 Hotels.com reviews
From 188 reviewsTripAdvisor Traveller Rating

Wyndham Grand Shenzhen

Hotel Info: 0203 024 8216

from £108
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Suite, 1 King Bed, Smoking
  • Superior Room, 2 Single Beds, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)
  • Executive Room, 1 King Bed, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Smoking, City View

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pickup *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
Working away
  • Business centre
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 6028
  • Conference space size (meters) - 560
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Built in 2014
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grank Wok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Vintage – This lobby lounge overlooks the garden. Open daily.

Grand Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Wyndham Grand Shenzhen’s small print

Also known as

  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 120 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Wyndham Grand Shenzhen

Landmarks

  • In Futian
  • Coco Park (9-minute walk)
  • Shenzhen Convention and Exhibition Center (13-minute walk)
  • Shenzhen City Hall (22-minute walk)
  • Huanggang Border Crossing (23-minute walk)
  • Huanggang Port (27-minute walk)
  • Shenzhen Civic Center (31-minute walk)
  • Shenzhen Concert Hall (40-minute walk)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 31-min drive
  • Shenzhen Station 8-min drive
  • Shenzhen North Station 21-min drive
  • Shenzhen Bantian Station 23-min drive
  • Gangxia Station 5-min walk
  • Shenzhen Convention and Exhibition Center Station 13-min walk
  • Gangxia North Station 15-min walk
  • Free self parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Fabulous 8.8 From 137 reviews

Wyndham Grand Shenzhen
Very Good8.0
Went downhill once the builders left.
Booked an Executive Suite. The room was great: modern, clean and well appointed. The view was also excellent. The food was average and it was difficult to communicate with staff in English. I wouldn't mention this as it is China after all, except for the fact that this is not an issue at all in the nearby Sheraton. And it's really staff training that lets this hotel down. The staff are perfectly efficient but the hotel is a little like an HP Lovecraft novel: everybody looks miserable and it's rare to get a smile from a staff member. Again, this is a stark contrast with the Sheraton where the staff smile and greet you in the corridors. On checking in I wasn't informed about the facilities or about club lounge access and had to phone reception to find out about it. On going for breakfast on the first morning I was told the room did not include breakfast, which it clearly did. I have read other reviews that raise the same problem so this is clearly a recurring issue. The peace and tranquillity of the room was possibly the best I have experienced but staff are clearly mismanaged and poorly trained and for this reason only I would not return.
David, gb2 night trip
Wyndham Grand Shenzhen
Exceptional10.0
Great location, lovely hotel, good service
short stay for a few days business in SZ. Chose it because of it's location and quality.
Simon G, gb2 night business trip
Wyndham Grand Shenzhen
Exceptional10.0
Good choice in Futain
Acceptable rate during weekday. Room is big and tidy. Convenient location, nice service.
Man Kit, hk1 night trip
Wyndham Grand Shenzhen
Exceptional10.0
Excellent service and friendly staff
The service was friendly and top notch as check-in went smoothly and when there was something wrong with my card when putting it in the electricity control slot of the room, a staff member came up and replaced it right away. However, one small issue is that the front desk and the other staff members' English proficiency is still relatively lacking considering this hotel is quite high-end with potentially a lot of foreign customers.
Andrew, hk1 night trip
Wyndham Grand Shenzhen
Very Good8.0
Beautiful but...
They could not find my reservation so I waited for about a half hour until I was able to get into a room. I also requested breakfast and the next morning I arrive and they did not have my information. Overall, the organization was disappointing but the service was nice. They continued to apologize and took care of my needs - it was just a bit late. The room was beautiful but the construction outside made it impossible to walk anywhere.
Leeah, us1 night trip

See all reviews

Wyndham Grand Shenzhen

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