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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Wyndham Grand Shenzhen

4.5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Great for familiesThis property has good facilities for families.
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033, China

Luxury hotel with indoor pool, connected to the convention centre, near Shenzhen Convention and Exhibition Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Room
Great room
Service
Fantastic service
Breakfast
Tasty breakfast

Wyndham Grand Shenzhen

  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Suite, 1 King Bed, Smoking
  • Superior Room, 2 Single Beds, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)
  • Executive Room, 1 King Bed, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Smoking, City View
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, 1 Single Bed, Accessible, Smoking

What’s around Wyndham Grand Shenzhen

Landmarks

  • In Futian
  • Shenzhen Convention and Exhibition Center (11-minute walk)
  • Coco Park (17-minute walk)
  • Huaqiangbei (19-minute walk)
  • Huanggang Border Crossing (22-minute walk)
  • Happy Coast (45-minute walk)
  • Shenzhen Central Park (18-minute walk)
  • Huanggang Port (21-minute walk)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 32-min drive
  • Hong Kong (HKG-Hong Kong Intl.) 36-min drive
  • Hong Kong Lok Ma Chau Station 29-min walk
  • Hong Kong Sheung Shui Station 11-min drive
  • Shenzhen Station 12-min drive
  • Gangxia Station 12-min walk
  • Gangxia North Station 19-min walk
  • Shenzhen Convention and Exhibition Center Station 22-min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 34 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station shuttle *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Health club
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6028
  • Conference space size (meters) - 560
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2014
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grank Wok – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Vintage – This lobby lounge overlooks the garden. Open daily.

Grand Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

滩五乡 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Wyndham Grand Shenzhen’s small print

Also known as

  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen
  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen Shenzhen
  • Wyndham Grand Shenzhen Hotel Shenzhen
  • Wyndham Grand Shenzhen Shenzhen
  • Wyndham Grand Shenzhen Hotel Shenzhen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 120 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 324 reviews

Very good 8.0
Went downhill once the builders left.
Booked an Executive Suite. The room was great: modern, clean and well appointed. The view was also excellent. The food was average and it was difficult to communicate with staff in English. I wouldn't mention this as it is China after all, except for the fact that this is not an issue at all in the nearby Sheraton. And it's really staff training that lets this hotel down. The staff are perfectly efficient but the hotel is a little like an HP Lovecraft novel: everybody looks miserable and it's rare to get a smile from a staff member. Again, this is a stark contrast with the Sheraton where the staff smile and greet you in the corridors. On checking in I wasn't informed about the facilities or about club lounge access and had to phone reception to find out about it. On going for breakfast on the first morning I was told the room did not include breakfast, which it clearly did. I have read other reviews that raise the same problem so this is clearly a recurring issue. The peace and tranquillity of the room was possibly the best I have experienced but staff are clearly mismanaged and poorly trained and for this reason only I would not return.
David, gb2 night trip
Very good 8.0
It is a nice hotel with friendly staff
Very good breakfast buffet. The cooks must be very good. I found many dishes were all very well prepared. The rooms are comfortable. Low points are: hotel’s Wifi was exceedingly poor. The regular telephone in the room is also very poor quality: very noisy with static noise that I can’t call housekeeping. By the way, subway construction is on going while we stayed, but no noise pollution. Only in and out of the hotel could be messy. Rooms are nice and comfortable.
Peichuen, us4 night trip
Exceptional 10.0
Thanks William for the free upgrade, will choose to stay here again.
kin woon, hk1 night family trip
Exceptional 10.0
great staff and customer relations executive Hassam was most helpful.
frederic, us1 night business trip
Exceptional 10.0
Nice hotel with cigar bar.
Great hotel near the convention center, just 2 blocks walking distance.
Nick, us5 night business trip

Wyndham Grand Shenzhen

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