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The Star Apartments

Photo gallery for The Star Apartments

Front of property
Individually furnished, desk, blackout curtains, iron/ironing board
Individually furnished, desk, blackout curtains, iron/ironing board
Flat-screen TV
Flat-screen TV

Overview of The Star Apartments

The Star Apartments

4.0 star property
4-star hotel in Newcastle West with restaurant and bar/lounge

7.0/10 Good

148 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking
Map
569 Hunter Street, Newcastle West, NSW, 2300

Room options

About this area

What's nearby

  • In Newcastle West
  • Lake Macquarie - 20 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 25 min drive
  • Newcastle Interchange Station - 8 min walk
  • Civic Station - 10 min walk
  • Hamilton Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • The Happy Wombat - 2 min walk
  • Papa's Bagel Bar - 3 min walk
  • Chan Chan Peruvian Cantina - 3 min walk
  • IL Volcano - 7 min walk
  • Newy Burger Co. - 7 min walk

About this property

The Star Apartments

The Star Apartments offers an airport shuttle (available 24 hours). Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say good things about the convenient parking and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 8:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site parking only available on request
  • On-site self-parking (AUD 25 per night)
  • On-site parking is limited
  • Off-site parking within 394 ft (AUD 25 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • Laundry facilities

Facilities

  • Built in 2015

Accessibility

  • Upper floors accessible by stairs only
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • WiFi is available in guest rooms for AUD 30 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of AUD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 30 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 15.00 per night
  • Rollaway beds are available for an additional charge

Parking

  • Self-parking costs AUD 25 per night
  • Parking is available nearby and costs AUD 25 per night (394 ft away)
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Onsite parking is available for the Apartment, 2 Bedrooms only.

Also known as

Star Apartments Apartment Newcastle West
Star Apartments Newcastle West
Star Apartments castle West
The Star Apartments
The Star Apartments Hotel
The Star Apartments Newcastle West
The Star Apartments Hotel Newcastle West

Frequently asked questions

Does The Star Apartments offer free cancellation for a full refund?
Yes, The Star Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Star Apartments?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Star Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Star Apartments?
Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.
Is an airport shuttle service offered by The Star Apartments?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Star Apartments?
You can check in from 2 PM - 8:30 PM. There's a charge of AUD 20 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Contactless social distancing and check-out are available.
Are there restaurants at or near The Star Apartments?
Yes, there's an on-site restaurant. Nearby restaurants include Chan Chan Peruvian Cantina (3-min walk), IL Volcano (7-min walk) and Newy Burger Co. (7-min walk).
Does The Star Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around The Star Apartments like?
The Star Apartments is in Newcastle West, a short 8-minute walk from Newcastle Interchange Station and 10 minutes' walk from Newcastle Civic Theater. Travellers say that this hotel is in a good location.

Reviews

7.0

Good

7.1/10

Cleanliness

6.7/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Overall disappointing. The property felt tired and worn. It took an hour to get the air con working which ended up needing to be reset via the remote. Small cockroaches appeared when I sat on the lounge. I was informed no parking was available yet the carpark was less than half full all night.
Nicole, 3-night family trip
Verified Wotif guest review

6/10 Good

These apartments were clean and comfortable but were completely uninspiring (black furniture, no artwork) and nothing to make them even a little bit sustainable - no recycling bins, a massive chux cloth per stay which gets thrown out, single use plastic body care bottles etc. Also, I was put on hold for 30 mins several times when I tried to call the off-site receptionist and couldn't get through - gave up.
Julie, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The property is well situated in Newcastle and convenient to a number of dining options. Only trouble was with the airconditioning - one room it wouldn't turn on and the other it wouldn't turn off.
Fiona, 3-night business trip
Verified Wotif guest review

8/10 Very good

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Space and location are great.
Gisella, 1-night trip
Verified Wotif guest review

6/10 Good

Good location
Wendy, 6-night romance trip
Verified Wotif guest review

8/10 Very good

Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

2/10 Poor

I had 2 bookings back to back but never going back there again
Momeem, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

The pillows
Peter, 2-night trip with friends
Verified Wotif guest review