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The Principal Madrid - Small Luxury Hotels of The World

Luxury hotel with restaurant, near Gran Via Street

  • Free WiFi
From
£185

Property renovations and closures

  • This property is closed from August 2 2021 to August 31 2021 (dates subject to change).
  • The property is closed in August.

Image gallery

  • Pool
  • Pool
  • Suite - In-Room Dining
  • Junior Suite - Living Area
  • Pool
Pool. Image 1 of 88.
1 / 88Pool
9.4.Exceptional.
  • Great location, fantastic breakfast , friendly and very professional staff, heavenly bed…

    Nov 9, 2020

  • Staff were very friendly and helpful. Great location.

    Nov 8, 2019

See all 226 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 76 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Health club

For families

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Thyssen-Bornemisza National Museum - 6-minute walk
  • Puerta del Sol - 8-minute walk
  • Prado Museum - 12-minute walk
  • El Retiro Park - 13-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premium Double Room
  • Executive Room
  • Superior Room
  • Deluxe Room
  • Junior Suite
  • Suite

Location

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Thyssen-Bornemisza National Museum - 6-minute walk

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Thyssen-Bornemisza National Museum - 6-minute walk
  • Puerta del Sol - 8-minute walk
  • Prado Museum - 12-minute walk
  • El Retiro Park - 13-minute walk
  • Plaza Mayor - 13-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 17-minute walk
  • Royal Palace of Madrid - 19-minute walk
  • Madrid Rio - 28-minute walk
  • Principe Pio - 29-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 23-min drive
  • Madrid Recoletos Station 10-min walk
  • Madrid Atocha Station 21-min walk
  • Madrid (XOC-Atocha Train Station) 22-min walk
  • Banco de Espana Station 4-min walk
  • Sevilla Station 4-min walk
  • Chueca Station 5-min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (EUR 39 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Health club

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1917
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Ático – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

La Pérgola – This rooftop bar only serves light fare. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • Principal Madrid Hotel
  • The Principal Madrid Small Luxury Hotels of The World
  • The Principal Madrid - Small Luxury Hotels of The World Hotel
  • The Principal Madrid - Small Luxury Hotels of The World Madrid
  • Principal Hotel
  • Principal Madrid
  • The Principal Madrid Small Luxury Hotels of The World
  • The Principal Madrid - Small Luxury Hotels of The World Hotel
  • The Principal Madrid - Small Luxury Hotels of The World Madrid
  • Principal Small Luxury Hotels World
  • Principal Small Hotels World

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs EUR 39 per night

Rollaway beds are available for EUR 110.0 per night

Buffet breakfast is offered for an extra charge of EUR 29.32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 110 per vehicle (one-way)

Policies

This hotel will place an advance authorization equal to the first night's stay and taxes for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Principal Madrid - Small Luxury Hotels of The World does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 2 August 2021 to 31 August 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 39 per night. Parking spaces may be limited.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, Ático offers local cuisine.
  • Yes, an airport shuttle is available. The charge is EUR 110 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino de Madrid (4-min walk) and Casino Gran Via (4-min walk) are both nearby.
  • Maintain your daily exercise routine at the health club.
9.4.Exceptional.
  • 10.0.Exceptional

    Elegant

    A very elegant city withe best positioned hotel in the centre with amazing views and the elegance to go with it.

    Roger, 3 night trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We spent a weekend at this hotel, with friends from the US. The central location was perfect for our plans to visit several museums, shops and be close to eating places. The staff were excellent, very pleasant and helpful with all our needs. We hope to return and would certainly recommend.

    Jimi, 3 night romance trip, Aug 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Location brilliant - roof bar and terrace great and at least one open at all times

    4 night trip, May 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Fab rooftop bar. Staff first class. This is our second time at the hotel and we will definitely be back

    2 night romance trip, May 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location: lovely hotel: very helpful staff knowledgeable about the city and sights

    3 night trip, Apr 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a great hotel! Excellent service, decor, location, restaurant, cleanliness. We were delighted!

    4 night romance trip, Apr 6, 2019

    Verified Expedia guest review

  • 2.0.Poor

    I had the worst time on Fri, the first day I checked in as it was the International woman's day and I faced the biggest protest right outside my room. Non stop tertible noises of people shouting and screaming outside my room. I was stuck in hotel until 11:30 pm. It was a shock. I must have been informed but expedia and the hotel didnt warn me atall about it. When I told the hotel reception why they didn't inform me about this so atleast i could plan my day differently rather thsn being stuck in my room for 7.5hrs, nobody cared or even apologised. Ive never seen such poor customer service. I would not have booked it if knew what was happening. Ive got all the videos of what I faced and its truly shocking

    2 night trip, Mar 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing levels of service, superb accommodation, great location. 100% would go back. First Expedia review I have ever felt worthy of a comment

    2 night trip, Jan 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Outstanding, the room was a bit small and could have done with an extra chair.

    3 night trip, Jan 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    Very nice hotel - will definitely return - and very good value.

    james, 1 night business trip, Dec 11, 2018

    Verified Hotels.com guest review

See all 226 reviews