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1 room, 2 adults

The Principal Madrid - Small Luxury Hotels of The World

5-star5 stars
Great for familiesThis property has good facilities for families.
Marqués de Valdeiglesias, 1, (Esq. Gran Via, 2) , Madrid, Madrid, 28004, Spain

Luxury hotel with restaurant, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,626 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Bar
Bar is awesome
Wellness
Wellness & sports facilities could be improved

The Principal Madrid - Small Luxury Hotels of The World

from £175
  • Premium Double Room
  • Executive Room
  • Superior Double Room
  • Deluxe Room
  • Junior Suite
  • Suite

What’s around The Principal Madrid - Small Luxury Hotels of The World

Landmarks

  • In Centro
  • Gran Via Street (1-minute walk)
  • Paseo del Prado (5-minute walk)
  • Thyssen-Bornemisza National Museum (6-minute walk)
  • Puerta del Sol (8-minute walk)
  • Prado Museum (11-minute walk)
  • El Retiro Park (13-minute walk)
  • Plaza Mayor (14-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 19-min drive
  • Madrid Recoletos Station 10-min walk
  • Madrid Atocha Station 21-min walk
  • Atocha Cercanías Station 22-min walk
  • Banco de Espana Station 4-min walk
  • Sevilla Station 4-min walk
  • Chueca Station 5-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking (limited) *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1917
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

On-site venue No. 2 – This rooftop bar only serves light fare.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

The Principal Madrid - Small Luxury Hotels of The World’s small print

Also known as

  • Principal Madrid Hotel
  • The Principal Madrid - Small Luxury Hotels of The World Madrid
  • Principal Hotel
  • Principal Madrid
  • The Principal Madrid - Small Luxury Hotels of The World Hotel
  • The Principal Madrid - Small Luxury Hotels of The World Madrid
  • Principal Madrid Small Luxury Hotels World
  • Principal Small Luxury Hotels World
  • Principal Small Hotels World
  • The Principal Madrid - Small Luxury Hotels of The World Hotel

Policies

This hotel will place an advance authorization equal to the first night's stay and taxes for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs EUR 33 per night

Rollaway beds are available for EUR 110 per night

Buffet breakfast is offered for an extra charge of EUR 29.32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 372 reviews

Poor 2.0
Dark and Depressing Rooms; Unresponsive Management
Not as advertised. DARK and depressing environment with black carpet, black tile and dark grey walls. TINY two-person elevator that shakes en route to the front desk located on the sixth floor! SMALL rooms. Everything OVERPRICED. My room was located at the end of a shadowy hall past a broken window. Staff adamantly refused to permit an early checkout...despite the circumstances outlined above. When I asked to speak with a manager, I was told that he was on holiday for a month! I have stayed in five star properties around the world and have never encountered anything of this nature. Despite the kindness of individual hotel employees...it is apparent that management views international travelers as an expendable commodity and has little interest in ensuring guest satisfaction.
Benjamin, usBusiness trip
Exceptional 10.0
GREAT HOTEL AND LOCATION -HIGHLY RECOMMEND
AIRPORT TO HOTEL TRANSPORT Hotel shuttle to airport is available. Call in advance to book. ALSO NOTE - public transit is available from terminal 2 and 4. Would recommend going to terminal 4 as this is the first stop. There is a yellow express bus available for 5 euro per person. The Metro is also an option but was under construction during my stay in Madrid. HOTEL HIGHLIGHTS Arrived at 11 am and was greeted by the door man who took my bags and guided me to the 6th floor reception and check in area Check in was fast and did not cost me anything extra for early check in bags were delivered to my room within 5 minutes of me entering my room Rooms were smaller but staff explained that hotels in the city center are smaller. This was not a big deal as service and proximity to activities and restaurants were minutes away. Great breakfast and lunch options available at Josemi across the street from the hotel Turn down service was excellent BIG value add was the portable wifi device. Did not have phone service so this was great for me. 100 euro charge if lost. hotel wifi was fast Also liked the heating rack for my towels and robe. Room and hotel was very clean
ca2 night family trip
Exceptional 10.0
Upscale hotel with the best location and staff!
Amazing hotel! Location wise - it’s right in front of Banco de España subway station and walking distance to El Retiro and Gran Via shopping area! Less than two minutes of walking you found amazing tapas and paella, and right in front of hotel are two souvenirs shops which made it so easy for us! Very safe area because it’s so lively anytime of the day! Concierge and hotel staff wise - they are always welcoming and professional, provided us with water bottle and face towel for our jog in the morning. We are always remembered and were address by our last time every time. I decided to have my morning coffee and croissant in the courtyard instead of main dining hall to have a change of scene and the hotel staff gladly obliged, no fuss at all! We were also able to store our huge luggages with the concierge for two days when we traveled to Seville, turn out to be extremely helpful given we were traveling by train and huge luggages would be a burden. Lastly, room wise - we were very lucky to be upgraded to the suite, it’s very quiet at the end of the corridor and lots of space! Bed and silk duvet cover were extremely comfortable. Definitely will return the next time we are in Madrid, thank you Boca!
Yen Yee, as2 night romance trip
Exceptional 10.0
Luxury Hotel in a great location
We stayed here for only 2 nights and wish we could have stayed longer. The staff was exceptional from the minute we pulled up in our rental car. They came running, grabbed our bags, and then helped us parked out car in the underground parkade (which was very close and easy to access). Check in was a breeze. All of the staff was friendly and helpful. The concierge recommended great shopping, restaurants and a spa. We loved everything he suggested. The restaurant in the hotel is fantastic. Breakfast was amazing. Our room had a great view. Nice bed, great bathroom and overall nice modern decor. There is a fantastic park to run or walk in less then 1km away. Everything was within walking distance. shopping, restaurants, ect. I would definitely recommend this hotel to friends.
W, caOther trip
Exceptional 10.0
We LOVED this hotel!
We couldn't have been happier with our stay at The Principal Madrid. The staff was very friendly and helpful, and seemed to go out of their way to make sure we were getting everything we needed. The rooms were beautiful, we could open the door to the balcony and get fresh air, and the sounds of life outside that we enjoy, and we loved the warming rack in the bathroom! They ordered the bouquet and fruit that my husband had requested before we came, and it was absolutely gorgeous. Along with some chocolate and cava to make our welcome outstanding. Everything was within walking distance, and if we didn't want to walk, a taxi was always quickly hailed by hotel staff. They also made recommendations and reservations for us for dinner and events on several occasions. We both agreed that if we are ever back in Madrid we will be staying at this hotel without a doubt!
A, usOther trip

The Principal Madrid - Small Luxury Hotels of The World

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