Skip to main content.
All properties in Burnaby, British Columbia, Canada
1 room, 2 adults

Element Vancouver Metrotown

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Dry cleaning/laundry service
  • Free WiFi
  • Grocery/convenience store
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7, Canada

3.5-star hotel with indoor pool, near Metropolis at Metrotown
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Dry cleaning/laundry service
    • Free WiFi
    • Grocery/convenience store
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Overall a great hotel! Fantastic service, lovely rooms, amazing views. Good breakfast,…Sep 17, 2018
  • We stopped a few nights at Element before heading to the Rockies and it was the perfect…Aug 31, 2018

Element Vancouver Metrotown

from £100
  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking
  • Junior Studio, 1 King Bed, Non Smoking

What’s around Element Vancouver Metrotown


  • In Metrotown
  • Metropolis at Metrotown - 9-minute walk
  • Burnaby Hospital - 37-minute walk
  • Central Park - 21-minute walk
  • British Columbia Institute of Technology - 29-minute walk
  • Deer Lake - 35-minute walk
  • Burnaby Village Museum - 2.6 mi / 4.1 km
  • Canlan Ice Sports Burnaby 8 Rinks - 2.9 mi / 4.7 km

Getting around

  • Vancouver International Airport (YVR) 28-min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) 28-min drive
  • Pitt Meadows, BC (YPK) 32-min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) 125-min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) 145-min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) 13-min drive
  • Vancouver Waterfront Station 15-min drive
  • Port Moody Station 17-min drive
  • Metrotown Station 9-min walk
  • Patterson Station 10-min walk
  • Royal Oak Station 24-min walk

At a glance

Key facts

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others


  • Pets stay free

  • Restrictions apply*

  • Up to 50 lbs

  • Pets must be supervised


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • On-site self-parking (CAD 19 per night; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for on-site parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 4373
  • Conference space size (meters) - 406
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Kitchen
  • Cookware, dishware and utensils
  • Dishwasher
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Trattoria Burnaby – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Element Vancouver Metrotown’s small print

Also known as

  • Element Vancouver Metrotown Hotel Burnaby
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown Hotel Burnaby


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs CAD 19 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Element Vancouver Metrotown

  • Does Element Vancouver Metrotown offer free cancellation for a full refund?
    Yes, Element Vancouver Metrotown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Element Vancouver Metrotown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Element Vancouver Metrotown?
    Yes. Self-parking costs CAD 19 per night. Electric car charging is available.
  • Is there a pool at Element Vancouver Metrotown?
    Yes, there's an indoor pool.
  • Are pets allowed at Element Vancouver Metrotown?
    Yes, pets are welcome, with a maximum weight of 23 kg per pet.
  • What are the check-in and check-out times at Element Vancouver Metrotown?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Element Vancouver Metrotown?
    Yes, Trattoria Burnaby offers Italian cuisine. Nearby restaurants include Green Basil Thai (3-min walk), Reflect social dining + lounge (3-min walk) and Sushi Garden (3-min walk).
  • Is there an on-site casino at Element Vancouver Metrotown?
    No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
  • What is there to do at Element Vancouver Metrotown and nearby?
    Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. Element Vancouver Metrotown also has a picnic area and a garden.

Recent reviews

Superb 9.0 From 488 reviews

Exceptional 10.0
Excellent def recommend. Friendly staff, clean and great view.
Diana, ca2 night family trip
Poor 2.0
Staff is rude and terrible, charge you extra and lie
Sukhjit, ca1 night trip
Exceptional 10.0
Better than most
Clean and professional. Simple check in and out. Good service. Close to amenities.
Brett, ca2 night business trip
Exceptional 10.0
Great hotel with nice kitchen. Feels like home! Very convenient location with excellent transportation, mall, restaurants, supermarkets etc.
GS, ca3 night romance trip
Exceptional 10.0
Spontaneous trip
Amazing cite little room very classy everything you could want 4 min walk from metro town Great Italian restaurant downstairs
Teddy, ca1 night trip
Exceptional 10.0
Clean and comfortable with modern amenities, loved the floors, layout of our studio, kitchen area and spacious fridge! Lovely bathroom with the big rain head shower. Really felt at home for our city stay. Breakfast CoVid style was adequate. Pods for coffee and kettle, teabags a nice welcoming touch. Friendly staff, felt safe. Enough towels and paper products, all perfect! Thank you ! We will return! Central location .
ca5 night romance trip
Exceptional 10.0
Sparkling clean
Michael Ming, ca2 night trip
Exceptional 10.0
Clean room, great location. Parking is also convenient.
CX, ca1 night family trip
Good 6.0
The hotel was impeccible and we'll appointed. Staff very helpful and courteous. Our only complaint with the accomodation s was the comfort of the beds. The mattresses need replacement, pillows as well were not as supportive as we normally find in hotels. Sleep is the most important thing in a hotel, and for this reason alone we would need to reconsider booking this hotel again.
Dianne, ca3 night trip
Exceptional 10.0
Nice and clean room, courteous staff, and a prime location. Also has nice parking
ca2 night romance trip

Element Vancouver Metrotown