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1 room, 2 adults

OYO Epsilon Hotel Stratford

3-star3 stars
27-A Romford Road, Newham, London, England, E15 4LL, United Kingdom

Adults-only hotel with bar/lounge, near Westfield Stratford City
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Cleanliness
Clean
Vibe
Awesome vibe
Breakfast
Breakfast is average

OYO Epsilon Hotel Stratford

from £55
  • Standard Double Room
  • Standard Single Room
  • Deluxe Double Room
  • Standard Twin Room
  • Deluxe Triple Room
  • Double Room

What’s around OYO Epsilon Hotel Stratford

Landmarks

  • In Stratford
  • Westfield Stratford City (5-minute walk)
  • London Stadium (24-minute walk)
  • Excel Exhibition Centre - 3.1 mi / 4.9 km
  • The Gherkin - 4.8 mi / 7.7 km
  • Liverpool Street - 4.9 mi / 7.9 km
  • Royal Exchange - 5 mi / 8 km
  • O2 Arena - 5.1 mi / 8.3 km

Getting around

  • London (LCY-London City) 10-min drive
  • London (LGW-Gatwick) 55-min drive
  • Maryland Station 7-min walk
  • Stratford Station 8-min walk
  • Stratford International Station 20-min walk
  • Stratford High Street DLR Station 9-min walk
  • Abbey Road DLR Station 17-min walk
  • Plaistow Underground Station 21-min walk

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 AM
  • Check-out time is 11:00 AM
Valid credit or debit card must be presented by the cardholder at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
Languages Spoken
  • Arabic
  • Croatian
  • Czech
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

OYO Epsilon Hotel Stratford’s small print

Also known as

  • Epsilon Hotel London
  • Hotel OYO Epsilon Hotel
  • Epsilon Hotel
  • OYO Epsilon Hotel
  • Oyo Epsilon Stratford London
  • OYO Epsilon Hotel Stratford Hotel
  • OYO Epsilon Hotel Stratford London
  • OYO Epsilon Hotel Stratford Hotel London
  • Epsilon Hotel
  • Epsilon London
  • Epsilon Hotel London, England
  • OYO Epsilon Hotel
  • Oyo Epsilon Stratford London
  • OYO Epsilon Hotel Stratford Hotel
  • OYO Epsilon Hotel Stratford London
  • OYO Epsilon Hotel Stratford Hotel London

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 230 reviews

Very good 8.0
Clean and enough. It was a bit of a walk from stratford station but not a problem. It is an affordable and clean hotel in London. The service at the breakfast was a bit off. The crew does not welcome the guests to what is available for breakfast. All you can see are bread and drinks. If it were not someone who told us that we can order for breakfast we would not know. There is a separate menu for breakfast apart from the restaurant's which they would not say immediately and is on the corner like they don't want anyone to notice. The continental breakfast was just okay. The room was decent and clean. Fan worked well as it was the beginning of autumn so it was a bit cold already. You can still hear the noise from passing cars or buses outside but not too loud. Clean. Affordable. Okay.
John Michael, gb2 night trip
Poor 2.0
Rude and Aggressive
Unfortunately me and my partner had an awful stay at this hotel from the get go. As soon as we arrived we were met by one of the most rudest people I have ever come across in customer services. We walked in and walked up to the desk, the receptionist was clearly preoccupied with playing on his computer. I then informed him that I had a booking under my name. He then looked up and demanded 'ID' - his tone was rude and blunt. My partner then said 'please, its common curtsy to say please'. The receptionist then replied in an awful manor that he didn't care and he wanted to see ID. This very quickly escalated and before I knew it the receptionist was shouting at myself and my partner. He then refused to check us into the room and that we would have to take the matter up with the manager who wasn't on till Monday, this was late Friday evening. I then demanded to speak to a senior member of staff to request a refund and speak to someone about the disgraceful customer service we were currently experiencing. He then told me no one was available. He then said if I do not leave the hotel he would call the police. I welcomed him to do so as my partner and I had done nothing wrong. This frustrated him and he physically placed his hands on me three times. By this point he knew he had taken it too far and my partner and I waited for the police. The police did not turn up as I believe this was an empty threat.
J&L, gbOther trip
Good 6.0
Good Price and Great Location but..
We chose this hotel for the very good price included breakfast and the great location near services, Tube and DLR, we were in London for a Tourism fair in Excel Prince Regent and need the DLR. I would suggest this hotel for this reason for sure. The staff is very polite and smiling, the check in was fast and the bedroom is ok , the essentials are there. I would suggest to add some hooks in the toilet for the towels, and some shelf for toiletries. Water Temperature in my opinion was not so good, not hot enough, but I suppose on those days there was a Boiler heating problem as the heating and hot water stop working on the last day of our stay. we have been given of an electrical heating, that actually was better than the normal one. Breakfast was ok, bad aspiration system, and if you don't like smells like me, afterwards you need to change clothes and have a shampoo as you will smell of fried. Wifi not so powerful.
Giulia, itOther trip
Good 6.0
Budget hotel for easy O2 arena commute
Check in experience was poor. I felt not enough information was conveyed or information from I was asked for. No condiminum in the room made you guessing about how things worked. Shower, exhaust, lights and heater. The room was comfortable but could be improved with handy hanging hooks. Towels were replaced daily because there was no space to hang them. Environmentally this is not ideal. Shower was tight and again no shelf to place any items. Full breakfast was excellent and hotel was convenient. Other staff during my stay were friendly and happy to help. I didn't have any issues but I had 6 other friends in the same hotel who had various issues. The staff were happy to help. I would stay again for the location and breakfast.
Jen, auOther trip
Exceptional 10.0
Well situated
We were staying in Stratford for the weekend due to riding in the prudential London cycling event. The Staff were very polite, friendly and helpful. The manager had arranged for breakfast to be served from 5am as many riders started early. The Staff couldn't do any more to ensure that I had the correct foods for breakfast as I have a dairy intolerance . The room was clean and tidy. If I had one complaint it would only be the toliet seat needed to be tightened up as it moved slightly when sat on. We shall definitely recommend the epsilon hotel to friends and family and we will use again.
angela, gbOther trip

OYO Epsilon Hotel Stratford

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