Guests
All properties in Las Palmas de Gran Canaria, Canary Islands, Spain

Sercotel Hotel Parque

3-star hotel with restaurant, near Calle Triana

  • Free WiFi
From
£57

Property renovations and closures

  • The property is closed between 1 July and 14 July.

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1 / 65Suite - Guest Room
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, 35003, Gran Canaria, Spain
9.0.Superb.
  • close to everything we need , staff very good.

    Nov 24, 2021

  • Hotel Parque was very comfortable. The breakfast was excellent and the staff were very…

    Feb 23, 2020

See all 58 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
  • Parking available
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 102 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • Calle Triana - 3-min walk
  • Cathedral of Santa Ana - 15-min walk
  • San Telmo Park - 4-min walk
  • Cuyas Theater - 5-min walk
  • Luminosa Fountain - 8-min walk
  • Plaza La Feria - 8-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room
  • Double Room Single Use
  • Superior Double Room
  • Double Room, Balcony
  • Suite
  • Triple Room
  • Triple Room (2A + 1N)

What’s around

Landmarks

  • Calle Triana - 3-min walk
  • Cathedral of Santa Ana - 15-min walk
  • San Telmo Park - 4-min walk
  • Cuyas Theater - 5-min walk
  • Luminosa Fountain - 8-min walk
  • Plaza La Feria - 8-min walk
  • Perez Galdos Theater - 12-min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) 20-min drive
map
See on map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, 35003, Gran Canaria, Spain

At a glance

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 1:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 14 per day)
  • On-site parking is limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Scuba diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)
  • Safes in guest rooms can be used for EUR 2.10 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs EUR 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

  • Hotel Parque Las Palmas de Gran Canaria
  • Sercotel Hotel Parque Las Palmas de Gran Canaria
  • Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria
  • Parque Las Palmas de Gran Canaria
  • Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
  • Hotel Parque
  • Sercotel Hotel Parque Hotel
  • Sercotel Hotel Parque Las Palmas de Gran Canaria
  • Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria
  • Hotel Parque
  • Sercotel Hotel Parque Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sercotel Hotel Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between 1 July and 14 July.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 14 per day. Parking spaces may be limited.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 1:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Natural Burguer (4-min walk), Cuvee25&ChefAlberto (4-min walk) and Food Factory (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Las Palmas (5-min drive) is nearby.
  • Have fun with nearby activities such as cycling and scuba-diving. Sercotel Hotel Parque also has a fitness centre.
9.0.Superb.
  • 10.0.Exceptional

    Great rooftop restaurant for breakfast

    Very convenient central hotel, with lots of great places to eat nearby. Very good breakfast buffet with superb view from top floor. Friendly, helpful staff. Our only minor quibble was that we would have appreciated option of 2 soft pillows.

    Susan Jane, 1 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Firstly the position was great the room the staff the food was too. A thank you to Magdalana, Laura and Jessica at reception for all their help and assistance and a thank you to all the catering staff for all the good food and a special thank you to Angela for making our stay such an enjoyable one.

    7 night romance trip, Feb 8, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was overall very comfortable & pleasant

    Omar, 2 night trip, Nov 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great but the fire wall of the Internet makes it difficult to work with certain sites, like bank sites, due to (too) high set standards for fire wall chosen by the hotel

    roger, 3 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay in Las Palmas

    Great location and a great service in this recently renovated hotel. Highly recommended.

    Vladimir, 4 night family trip, Feb 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente estancia

    La estancia fue muy buena. Buenos servicios, excelente trato en recepción y limpieza impecable.

    ANGEL, 2 night family trip, Jan 10, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    L

    Päätimme aurinkomatkamme vietämällä kolme päivää Las Palmasissa. Hotellin sijainti on loistava, aivan bussiaseman vieressä. Tilava huone, mukava sänky ja petivaatteet, uudistettu kylpyhuone ja helppokäyttöinen, toimiva ilmastointi.

    Minna, 3 night trip, Jan 9, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel, but devious info.

    Ok hotel with great location. I was promised a bath tub when i booked, whoch tirned out beimg just a shower. When I asked at the front desk about it I was told they don’t have any rooms with bath tubs. When I showed her the booking confirmation, she couldn’t explain it. She was very good in english but it did bug me how terribly bad other staff were. Why work in a hotel with international customers without knowing a word english? Unbelievable.

    Nathalie, 2 night trip, Jan 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Location, Nice receptionist!!

    Easy to move by bus such places as airport, new towns, deserts, and mountains area. And also can walk around old towns and the Ann cathedral. Receptionists are very kind to talk, these were very helpful.

    Takao, 4 night trip, Dec 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comodo

    Rocio, 22 night family trip, Dec 21, 2021

    Verified Hotels.com guest review

See all 58 reviews