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Sure Hotel by Best Western Aberdeen

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1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board

Overview of Sure Hotel by Best Western Aberdeen

Sure Hotel by Best Western Aberdeen

3.5 star property
3.5-star hotel in Aberdeen with restaurant and bar/lounge

7.8/10 Good

486 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • Bar
Map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Banquet hall
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Central Aberdeen

Getting around

  • Aberdeen Airport (ABZ) - 18 min drive
  • Aberdeen Station - 12 min drive
  • Dyce Station - 18 min drive
  • Portlethen Station - 18 min drive

Restaurants

  • Toby Carvery Cocket Hat - 3 min walk
  • Croft and Cairns - 12 min walk
  • Grays Inn - 16 min walk
  • Shawarma - 17 min walk
  • Rendezvous Nargile - 4 min drive

About this property

Sure Hotel by Best Western Aberdeen

Enjoy your visit to Aberdeen with a stay at Sure Hotel by Best Western Aberdeen. Guests looking for a bite to eat can visit The Conservatory, which serves breakfast and dinner. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast on weekday mornings (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Conservatory – This restaurant serves breakfast and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 5.95 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Summerhill Hotel Aberdeen
Best Western Summerhill Hotel
Best Western Summerhill Aberdeen
Best Western Summerhill

Frequently asked questions

Does Sure Hotel by Best Western Aberdeen offer free cancellation for a full refund?
Yes, Sure Hotel by Best Western Aberdeen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sure Hotel by Best Western Aberdeen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sure Hotel by Best Western Aberdeen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sure Hotel by Best Western Aberdeen?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Sure Hotel by Best Western Aberdeen?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near Sure Hotel by Best Western Aberdeen?
Yes, there's an on-site restaurant, The Conservatory. Nearby restaurants include Croft and Cairns (12-min walk), Bagels & Stuff (2.1 mi) and Almondine (2.1 mi).
What's the area around Sure Hotel by Best Western Aberdeen like?
Sure Hotel by Best Western Aberdeen is a short 15-minute walk from Aberdeen Royal Infirmary and 4 minutes' walk from Aberdeen Indoor Bowling Club.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

Brilliant holday
Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
William, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
PAUL V, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Sarah Firbank, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jeanette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staffs
Chi Sang, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Alistair, 1-night trip
Verified Hotels.com guest review

6/10 Good

Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 1-night trip
Verified Hotels.com guest review