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Mediterraneo Hotel - All Inclusive

Photo gallery for Mediterraneo Hotel - All Inclusive

Front of property
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Villa, Private Pool | Blackout curtains, WiFi, bed sheets, wheelchair access

Overview of Mediterraneo Hotel - All Inclusive

Mediterraneo Hotel - All Inclusive

4.0 star property
All-inclusive property with free water park, near Star Beach Water Park

7.4/10 Good

44 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
The price is £72
Price available on 2/4/2023
Map
Chersonissos, Heraklion, Hersonissos, Crete Island, 70014
Main amenities
  • 2 outdoor pools
  • Bar/lounge
  • Children's pool
  • Daily housekeeping
  • Fitness centre
  • Free water park
  • Full-service spa
  • Near the beach
  • Outdoor tennis court
  • Restaurants and 2 poolside bars
  • Sauna
  • Waterslide
Feel at home
  • Children's pool
  • Fridge
  • Garden
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Star Beach Water Park - 5 min walk
  • Stalis Beach - 4 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Meatin - 14 min walk
  • Scorpio Beach Bar - Restaurant - 18 min walk
  • Helios Lobby Bar - 11 min walk
  • Royal Belvedere Restaurant - 13 min walk
  • Theodora's garden - 8 min walk
Map

About this property

Mediterraneo Hotel - All Inclusive

A great choice for a stay in Hersonissos, Mediterraneo Hotel - All Inclusive features a free water park and offers an airport shuttle (available 24 hours) for EUR 40.00 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and MEDITERRANEO MAIN RESTAUR serves breakfast, lunch and dinner. Other highlights at this upmarket property include 2 outdoor pools, a bar/lounge and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities

Languages

English, French, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 50 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 305 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop
  • Restaurant
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free water park access
  • Local/corner shop
  • Playground

What to do

  • Beach volleyball
  • Pool table
  • Ping pong
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance

Facilities

  • 15 buildings/towers
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/games room
  • ATM/banking
  • Built in 2001
  • Fitness centre
  • Free water park
  • Full-service spa
  • Garden
  • Library
  • Massage/treatment rooms
  • Outdoor tennis court
  • Safe-deposit box at front desk
  • Sauna
  • Television in common areas
  • Terrace
  • Water slide

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible

Languages

  • English
  • French
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Aegeo spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

MEDITERRANEO MAIN RESTAUR – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
OLIVE GARDEN SNACK BUFFET – This poolside buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit for Spring Break: EUR 100.00 per week for guests staying between 01 April to 31 August

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for EUR 2 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
  • Safes in guest rooms can be used for EUR 1.5 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a EUR 50 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Mediterraneo Chersonissos
Mediterraneo Hotel Hersonissos
Mediterraneo Hotel All Inclusive Hersonissos
Mediterraneo Hersonissos
Mediterraneo Hotel Crete, Greece
Mediterraneo Hotel All Inclusive
Mediterraneo All Inclusive Hersonissos
Mediterraneo All Inclusive

Frequently asked questions

Does Mediterraneo Hotel - All Inclusive offer free cancellation for a full refund?
Yes, Mediterraneo Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mediterraneo Hotel - All Inclusive?
As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at Mediterraneo Hotel - All Inclusive on 2 Apr 2023 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mediterraneo Hotel - All Inclusive?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mediterraneo Hotel - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mediterraneo Hotel - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Mediterraneo Hotel - All Inclusive?
Yes, there's free self parking.
Is an airport shuttle service offered by Mediterraneo Hotel - All Inclusive?
Yes, an airport shuttle is available. The charge is EUR 40.00 per vehicle one way.
What are the check-in and check-out times at Mediterraneo Hotel - All Inclusive?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mediterraneo Hotel - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mediterraneo Hotel - All Inclusive also has 2 poolside bars, a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Mediterraneo Hotel - All Inclusive?
Yes, MEDITERRANEO MAIN RESTAUR offers ocean views and poolside dining.
What's the area around Mediterraneo Hotel - All Inclusive like?
Mediterraneo Hotel - All Inclusive is located on the Hersonissos Strip, a short 5-minute walk from Star Beach Water Park and 6 minutes' walk from Lychnostatis. The local area is central and popular for its beaches.

Reviews

7.4

Good

7.6/10

Cleanliness

8.3/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

8/10 Very good

Sharon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We liked it and would stay again.
As a family we really enjoyed our stay here and would certainly go back there. The food was a good variety and plentiful, the hotel staff were were all friendly and helpful, the room we had was a four bed with the main bedroom having air con (the other room was a bit stuffy but the weather was very hot and the hotel itself is in a pretty good location with Hersonisos a 10/15 minute walk if you turn left, with shops bars and clubs. Turn right out of the hotel and it's a five minute taxi ride ( 8 euros) in to Stalida where there are mainly shops and family friendly bars, shops and very good restaurants. Our only gripes were the all inclusive alcohol which was fairly limited as we've stayed at similar hotels and they have a bit more to offer and the edge of the pool was quite slippy. But all in all it's a good place to stay. We like to mix it up a bit with a few nights in the hotel bar and restaurant and eating and drinking out and about which can be as cheap or expensive as you make it with a bit of research on google. Heraklion ( one of the main large towns) is worth a visit. It's half an hour on the bus and cost us €12.4 one way for a family of 4.
Matthew, 12-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel with great staff
11-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall we where happy with the Hotel. The food was good and the staff where very nice. The pool was clean. The only issue we had was with the bar in the evenings. They often had only one barman on and where reluctant to serve more than one drink at a time. I would recommend the hotel though.
Helen, 10-night family trip
Verified Hotels.com guest review

4/10 Fair

This is very disappointed place. Nothing like the descriptions in your website
Gilad, 3-night family trip
Verified Expedia guest review

8/10 Very good

We really enjoyed our stay here! We had a guest who was lactose intolerant and another who was gluten intolerant and the kitchen were very helpful with ensuring we got good food, and bought in gluten free bread and pasta for us. Amenities were great, and a brilliant karaoke etc in the evening run by the animation team! The reception and bar staff were absolutely fantastic. We really enjoyed our stay.
Kirsty, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great Stay
I had never booked an all inclusive stay. It was great. This hotel served 3 hot meals, buffet style, per day. They had many items to choose from, some Greek dishes, some German items, and some British. They had white wine, red wine, and beer on-tap. Certain long drinks were also included. There were 2 separate and large, beautiful pools. There was a cafe (included) located near one of the pools. The hotel was located right across the street. There is a main highway to cross but there was a tunnel, that ran under the highway, which you used to get to the beach. Every night there was a D.J. that played music and they would play music-themed games. This hotel is very children friendly. It could get very noisy and the children seemed to not have much parental supervision. There was a gym and a spa, they have a small store on the premises. The entire resort was well contained. We booked a villa which was roomy for 4 people. It had a large bedroom and a nice sized living room. The bathroom was modern, simple and clean. We had the second floor of a 2-floor villa. It had it's own entrance, a balcony/lanai with sliding glass door, and a beautiful view of the water. Each villa has a personal pool. The maids were friendly and our room was tidied daily. The area is nice with lots of archeological sites around, great convenience stores and a nice town center. It was a 20 min ride to/from the airport. I would book again.
9-night family trip
Verified Hotels.com guest review

6/10 Good

the pool and room photos on the website is not from this hotel significant amount of crockery was chipped hotel is osme distance from town and the sea
7-night trip
Verified Expedia guest review

2/10 Poor

One to avoid
This sounded like a reasonable place from the reviews however our experience was awful. Firstly all the pools are salt water which wasn't mentioned in the description. There is a constant stench of sewage around the resort. Guests leave towels on the sunbeds overnight to reserve them and staff ignore this. The beach volleyball court was covered in cat faeces. The food was very disappointing with no real distinction between lunch and dinner offerings and wasn't at all aimed to appeal to children. Odd choices of main courses such as rabbit and beef liver were provided and we struggled to find anything apart from pasta and salad to give the children. Drinks are poor quality especially the beer and wine. No drinks were available between 09:30 and 11:00 which we found odd. The reception staff did nothing to resolve a problem which we reported twice concerning our bathroom (emptying the bath would flood the bathroom as water came up through a drain in the floor). Our family room was well presented and the beds were comfortable. The air-con was inadequate and we had to ask for a fan. The room was made up each day but on two occasions maids let themselves into the room whilst we were there without sufficient warning, so don't expect any privacy! This hotel is far from the 4 star standard it claims to be and overall was a real disappointment.
Verified Expedia guest review

10/10 Exceptional

Lovely hotel very close to beach nice location
Relaxing holiday, super friendly locals, lots of tourist destinations, easily accessible, nice beach.. Plenty of culture..lots of facilities in and out of hotel.. Nice hotel and very helpful and friendly staff made it a very pleasurable and enjoyable experience
Verified Expedia guest review