Destination
Guests
All properties in Dubai, Dubai, United Arab Emirates

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Luxury hotel with spa, near Dubai Marina Mall

  • Free WiFi and free parking
From
£72

Image gallery

  • Guest Room
  • Guest Room
  • Poolside Bar
  • Living Room
  • Guest Room
Guest Room. Image 1 of 73.
1 / 73Guest Room
8.6.Fabulous.
  • Not as expected. Was just travel lodge standard

    Sep 23, 2020

  • Fantastic hotel and great location. Staff were really efficient and will definitely be…

    Aug 7, 2020

See all 177 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Transport options
Convenient
Quiet
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 354 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • Dubai Marina Mall - 20-minute walk
  • The Walk - 22-minute walk
  • Jumeirah Beach - 30-minute walk
  • Skydive Dubai - 35-minute walk
  • American University of Dubai (AUD) - 29-minute walk
  • The Beach Mall - 32-minute walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Executive Twin Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Apartment, 1 Bedroom
  • Executive Suite, 3 Bedrooms, Business Lounge Access, Tower
  • Apartment, 2 Bedrooms

Location

  • Dubai Marina Mall - 20-minute walk
  • The Walk - 22-minute walk
  • Jumeirah Beach - 30-minute walk

What’s around

Landmarks

  • Dubai Marina Mall - 20-minute walk
  • The Walk - 22-minute walk
  • Jumeirah Beach - 30-minute walk
  • Skydive Dubai - 35-minute walk
  • American University of Dubai (AUD) - 29-minute walk
  • The Beach Mall - 32-minute walk
  • Emirates Golf Club - 2.4 mi / 3.9 km
  • Bluewaters Island - 2.6 mi / 4.2 km
  • Ain Dubai - 2.6 mi / 4.2 km
  • Jebel Ali Race Course - 3 mi / 4.8 km
  • Ibn Battuta Mall - 4.6 mi / 7.5 km

Getting around

  • Dubai (DXB-Dubai Intl.) 32-min drive
  • Dubai (DWC-Al Maktoum Intl.) 36-min drive
  • Sharjah (SHJ-Sharjah Intl.) 52-min drive
  • Damac Station 5-min walk
  • Jumeirah Lake Towers Station 20-min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Serenity has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Seasons – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

La Vue – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Manzoni – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Amarillo – This tapas bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman Dubai Jumeirah Lakes Towers Hotel
  • Pullman Jumeirah Lakes Towers Hotel
  • Pullman Dubai Jumeirah Lakes Towers
  • Pullman Jumeirah Lakes Towers
  • Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
  • Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 119 for adults and AED 50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 3 on-site restaurants, featuring al fresco dining and international cuisine. Nearby restaurants include Fraiche Cafe & Bistro (8-min walk), Stefano's (10-min walk) and Wingsters (10-min walk).
  • Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
  • Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence also has 2 bars and an outdoor pool, as well as a sauna and a steam room.
8.6.Fabulous.
  • 10.0.Exceptional

    Pullman Hotel Review

    Good, well priced hotel in convenient location

    Peter, 6 night trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    There is nothing I did not like.. service etc was really good

    5 night family trip, Nov 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was brilliant. Within 30 seconds walking distance to the metro station. Also within walking distance to Dubai marina walk and the tram which takes you to the beach. When I come again i think I’ll be staying at this hotel

    4 night trip, Sep 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything about our stay was perfect. Excellent value for money, great location, 5min walk to the metro. Amazing and helpful staff. Just remember to hang that "do not disturb" tag on the doorknob otherwise you'll be waken up a bit early (they're just doing their job tho). All in all, a 10 out 10 hotel for a comfortable stay in Dubai.

    Jose, 1 night romance trip, Aug 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Could have loved it much more...

    From when i walked into the hotel lobby first impressions were 'wow' and then the friendly welcome drink was so refreshing and a lovely gesture. The room was a twin and was a great size had everything we needed, dressing gowns, slippers, hairdryer, ironing facilities, tea/coffee and kettle and everything was topped up daily by house keeping even if we needed extra it was a phone call away. Very clean rooms and bathroom too. The spa is great even though we only used it the once and that was for the steam room which again was a clean and helpful environment. And the best thing is the metro station it is like a 1min walk, it is right outside the hotel 😉 The only few points i would have to point out which i did address at check out was that breakfast service is quite slow and at times things were finished and not restocked for guests therefore we were having to constantly request or at times we could not be bothered with the hassle and would even skip breakfast, which after paying extra for it is quite annoying. The other point was that the air con in the room wouldn't be allowed to be less than 23 degrees and at the time we visited it was middle of August where temperatures were topping 50 but even though we called maintenance they told us we could not have it below 23 which i think it should be up to the guests what temperature they want air con at not hotel maintenance. Overall, a really really good stay, would return when i am in Dubai again 🙂

    Sabrina, 7 night trip with friends, Aug 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is friendly. Angelica, Malshan, Chef were helpful.

    9 night business trip, Jun 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location next to the metro which made it very easy to get about. Very close also to the marina and its many restaurants and bars. The hotel was very modern and had everything you need. The staff were very friendly and helpful. Really enjoyed our evenings at the terrace bar.

    4 night trip with friends, Mar 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing. Superb service, excellent facilities and staff were very attentive

    2 night romance trip, Mar 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stayed March 19. Excellent hotel, 2 mins walk from Dubai metro, 10 mins walk to marina mall and 15/20 min walk to Jumeirah beach. Food in the hotel was exceptional, large extensive breakfast buffet, pool side menu tasty and varied, happy hour deals were varied and well priced. All staff were exceptional and couldn’t be more helpful

    6 night family trip, Mar 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very helpful staff nice rooms and comfortable beds. Arrived very early 6am and our room was ready which was amazing after an 11hr flight.

    1 night trip with friends, Mar 17, 2019

    Verified Expedia guest review

See all 177 reviews