Hotel Convento Santa Catalina

Photo gallery for Hotel Convento Santa Catalina

Primary image
Pool
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Overview of Hotel Convento Santa Catalina

Hotel Convento Santa Catalina

3.5 star property
Historic inn in Antigua Guatemala with restaurant and bar/lounge

7.4/10 Good

182 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Lounge area
Map
5ta. Avenida Norte No. 28, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Free children's club
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Business centre
  • Airport shuttle
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 81 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Hotel Convento Santa Catalina

A great choice for a stay in Antigua Guatemala, Hotel Convento Santa Catalina features a free kids' club and offers an airport shuttle (available 24 hours) for USD 45 per vehicle. Guests can indulge in deep-tissue massages and enjoy international cuisine at Del Arco, which is open for breakfast, lunch and dinner. Other highlights at this historic inn include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (USD 10 per night; booking required)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 1 kilometers*
  • Beach shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay free
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Shopping
  • Access to nearby outdoor pool
  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1680
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • Spa services
  • Sauna

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • First-run films

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Dining

Del Arco – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 7 for adults and USD 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 15 (subject to availability)
  • Credit card charges are subject to an extra charge of 6 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Parking

  • Parking is available nearby and costs USD 10 per night (2625 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina
Convento Santa Catalina Antigua Guatemala
Convento Santa Catalina
Convento Santa Catalina Inn
Hotel Convento Santa Catalina Inn
Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina Inn Antigua Guatemala

Frequently asked questions

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Active, loud, family oriented
First time I stayed here. It’s an ok hotel. Staff was very nice. They have 24 hour front desk. Music was really loud until 6:30 pm. I was expecting a quiet hotel with grandeur. It is a family oriented, active place. So it wasn’t bad, just not what I wanted. It’s more of a budget class. No drinking water in the rooms. Had to go out at night to find bottled water. Otherwise, if I changed my expectations it would have been fine.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent location.
Christian, 2-night family trip
Verified Expedia guest review

6/10 Good

The hotel is in the BEST location, the staff was super friendly as well. But the rooms are super noisy ... literally is like you are sharing the room with other guests, yo can heard EVERYTHING from the other rooms. Also the wifi was not working at all. I would not recommned the hotel honestly, so sad because the staff and the gardens were amaizng.
MARIA, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Edwin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Expedia guest review

6/10 Good

The front desk associates were very friendly and helped with all of the questions that I had, however, the wifi connection was horrible. Couldn’t connect to the wifi in my room, had to go to the courtyard to use wifi and even then it was really slow. This made it difficult to get work done.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location.
Victor, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

A wonderful place to stay.
Igor, 1-night trip
Verified Expedia guest review

2/10 Poor

This is a RESTAURANT, not a hotel, they make gatherings every weekend for everyone to come to the restaurant. Live music is in front of your room. Don’t come if you want to rest, unless you want children to play in front of your room and music at 8am in the morning. Wifi is terrible or not good. No room service after 10pm and no one is around in case you need anything. Pictures in Expedia are not actual, the rooms are out dated. Refrigerator did not work. Staff is great! Hot water’ No phone to front desk from your room.
Hernan, 4-night trip
Verified Expedia guest review

6/10 Good

kevin, 3-night trip
Verified Expedia guest review