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All properties in Dortmund, North Rhine-Westphalia, Germany
1 room, 2 adults

Hotel Excelsior

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Lift
  • Smoke-free property
Lange Straße 1, Dortmund, NW, 44137, Germany

4-star hotel with bar/lounge, near Signal Iduna Park
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Lift
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location 10 minutes from station would definitely use againFeb 25, 2020
  • Great location, spacious room ... bar could have been open longer Feb 16, 2020

Hotel Excelsior

from £46
  • Double Room Single Use
  • Standard Double Room
  • Standard Triple Room
  • Comfort Double Room
  • Comfort Double Room (3 Persons)
  • Family Room (4 Persons)
  • Family Room (5 Persons)

What’s around Hotel Excelsior

Landmarks

  • Heart of Dortmund
  • Signal Iduna Park - 29-minute walk
  • Westfalenhallen - 26-minute walk
  • Westfalenpark Dortmund - 40-minute walk
  • Westenhellweg Street - 2-minute walk
  • Dortmunder U - 4-minute walk
  • Thier-Galerie - 6-minute walk
  • German Football Museum - 7-minute walk

Getting around

  • Dortmund (DTM) 24-min drive
  • Dortmund Central Station 9-min walk
  • Dortmund Signal Iduna Park Station 5-min drive
  • Dortmund-Huckarde Nord Station 6-min drive
  • Westentor U-Bahn 3-min walk
  • Unionstrasse U-Bahn 7-min walk
  • Staedtische Kliniken U-Bahn 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Hoher Wall 38 Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Bar/lounge
Working away
  • Business centre
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built – 2014
  • Lift
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Lobby Bar – On-site bar.

Hotel Excelsior’s small print

Also known as

  • Novum Hotel Excelsior Dortmund
  • Hotel Excelsior Hotel
  • Novum Hotel Excelsior
  • Novum Hotel Excelsior
  • Hotel Excelsior Dortmund
  • Hotel Excelsior Hotel Dortmund
  • Novum Excelsior Dortmund
  • Hotel Excelsior Hotel
  • Novum Hotel Excelsior
  • Hotel Excelsior Dortmund
  • Hotel Excelsior Hotel Dortmund

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

The property affirms that it adheres to the guide to reopening holiday rentals (DTV & DFV - Germany) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Business travelers may be exempt from the Dortmund city tax and may contact the property for further information or ask the hotel at check-in.

Optional extras

Early check-in can be arranged for an extra charge of EUR 15

Late check-out can be arranged for an extra charge of EUR 15

Self-parking costs EUR 15.00 per day

To-go breakfast is offered for an extra charge of EUR 12.90 for adults and EUR 6.45 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Excelsior

  • Does Hotel Excelsior offer free cancellation for a full refund?
    Yes, Hotel Excelsior does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Excelsior?
    Yes. Self-parking costs EUR 15.00 per day.
  • Are pets allowed at Hotel Excelsior?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Excelsior?
    You can check in from 2:00 PM to anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 15 (subject to availability).
  • Are there restaurants at or near Hotel Excelsior?
    Yes. Nearby restaurants include Pfefferkorn (1-min walk), Pizzeria Bella Oviyaa (3-min walk) and Eiscafé Losego (4-min walk).

Recent reviews

Good 7.8 From 392 reviews

Exceptional 10.0
Great location
Krzysztof, gb1 night family trip
Very good 8.0
Great location, could have been improved.
Great hotel in a central location. Additional pillows would be welcome. In room safe did not work, informed reception but no staff came to rectify the fault. Double glazing was very good on the ground floor which was just as well as my room was at the back overlooking the service yard, could not have the window open at night due to noise from the service area especially early in the morning.
gb3 night family trip
Good 6.0
Not 4 *
The first room was a double I'd booked a twin The room had 1 small window with frosted glass and open it looked on to a brick wall. Nice gent at Recipient looked it up and said it should have been a double. So asked to fetch our belongings and we moved to a twin/double much better room It was very hot has the hotel dosnt have A C Had to have windows open all the time.
Karen, gb3 night family trip
Very good 8.0
City break
The hotel was very good, the staff were friendly and polite the reception area is extremely grand. The room was excellent lots of little touches you wouldn't expect like sewing kit and shoe shine kit. Only things it could have done with was a fan and a small fridge as it was very hot when we visited. It is close to the train station and the main shopping area is just across the road. Overall we were extremely happy with this hotel and will definitely recommend it if you are visiting Dortmund
Bryan, gb3 night trip with friends
Very good 8.0
Good value
The hotel has a very nice reception and bar, the room was clean and really spacious despite having three people staying in one room.The only disappointment i had was the greeting at reception, we were told to use the underground car park but not told that it would cost 13 euros per night until the car was parked and i was checked in.We were also refused an extra pillow and sheet for the sofa bed by the same lady and only got hold of these once the staff had changed shifts
Nathaniel, gb3 night trip with friends
Exceptional 10.0
Value for money
This hotel execeeded my expectations - decent value for money. Good location too, close to the train station and city centre and a cracking little restaurant right next door
Andrew, gb3 night trip with friends
Very good 8.0
Good, comfortable stay
Very nice hotel in a great location. Only down-side was the parking, but this was done to the roadworks being done right outside the hotel, so had difficulty finding the garage! Had a room on the first floor, but was a little difficult to find! Once I found the room though, everything was great. Really comfortable with a nice sofa so I could stream some football!! Wifi was really fast too. Will hopefully be back when I'm next in Dortmund!
Mark, gb1 night business trip
Good 6.0
Won’t stay again....
The hotel is inside another hotel and share the same reception - strangest thing I have seen. Drove around the block 3 times trying to find the hotel - tough to find when it is actual part of another hotel. Not well organised. Hotel looks like it attempts to be fancy and probably was once but just looks dated now. Dark and dated. Too expensive for what it was.
Brian, gb2 night business trip
Fair 4.0
No Aircon, Noisy, Smelly
Noisy room. Could hear everything from the corridor as if it was happening in the room. Too hot in the room, but couldn’t open windows because of the noise from traffic outside. NO AIRCON in hotel so beware! Breakfast was good. Staff not very helpful. Smell of cigarette smoke inside the hotel everywhere.
Ilya, gb1 night business trip
Exceptional 10.0
Superb hotel
Great hotel with a fantastic breakfast. Friendly staff and good location.
Richard, gb3 night trip with friends

Hotel Excelsior

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