Destination
Guests
All properties in Coatzacoalcos, Veracruz, Mexico

Hotel Terranova

Family-friendly hotel in Coatzacoalcos with outdoor pool and restaurant

  • Free WiFi in the lobby
From
£38

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 78.
1 / 78Pool
8.2.Very good.
  • The location, hotel category and price was the best!

    Nov 15, 2020

  • For the area it is definitely a nice hotel. Lots of variety when it comes to their food…

    Aug 17, 2020

See all 127 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 199 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • 2 outdoor tennis courts

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Independence Square - 2.8 mi / 4.5 km
  • Malecon de Coatzacoalcos - 3 mi / 4.8 km
  • Olmec Archaeology Museum - 3 mi / 4.9 km
  • Plaza de las Culturas - 4 mi / 6.5 km
  • Playa Sol Children's Park - 4.4 mi / 7 km
  • Pemex Petrochemical General Office - 4.4 mi / 7.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Executive Room
  • Junior Suite, 1 King Bed
  • Suite, 1 King Bed (Master)

Location

  • Independence Square - 2.8 mi / 4.5 km
  • Malecon de Coatzacoalcos - 3 mi / 4.8 km
  • Olmec Archaeology Museum - 3 mi / 4.9 km

What’s around

Landmarks

  • Independence Square - 2.8 mi / 4.5 km
  • Malecon de Coatzacoalcos - 3 mi / 4.8 km
  • Olmec Archaeology Museum - 3 mi / 4.9 km
  • Plaza de las Culturas - 4 mi / 6.5 km
  • Playa Sol Children's Park - 4.4 mi / 7 km
  • Pemex Petrochemical General Office - 4.4 mi / 7.1 km
  • Coatzacoalcos Cultural Center - 4.5 mi / 7.2 km
  • Playa Sol Apartment Murals - 4.5 mi / 7.3 km
  • Centro de Convenciones Coatzacoalcos - 5.8 mi / 9.4 km
  • Forum Coatzacoalcos - 7 mi / 11.2 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) 40-min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 199 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Free airport shuttle from 7 AM to 10 PM*

Parking

  • No on-site parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Los Lirios – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Hotel Terranova Coatzacoalcos
  • Hotel Terranova
  • Terranova Coatzacoalcos
  • Hotel Terranova Hotel
  • Hotel Terranova Coatzacoalcos
  • Hotel Terranova Hotel Coatzacoalcos
  • Hotel Terranova Hotel Coatzacoalcos

Optional extras

Cots/Infant beds are available for MXN 350.0 per night

Babysitting/childcare is available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Terranova does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Hotel Terranova.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, Los Lirios offers international cuisine. Nearby restaurants include La barra de Álvarado (2.5 mi), Hermanos Hidalgo Carrion (2.5 mi) and Pizzeria Il Buon Mangiare (2.7 mi).
  • Yes, a free airport shuttle is available from 7 AM to 10 PM on request.
  • Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
8.2.Very good.
  • 10.0.Exceptional

    Ranquil

    Everything was very nice …. including the staff. nice hotel on a nice setting on a river off the ocean.

    Kevin, 1 night trip, Jul 20, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Fallen Star

    The Terranova was once the Belle of Coatzacoalcos hotels. Lack of business has created lack of funds for general maintenance or improvements which makes it harder to attract needed customers. The air conditioning system needs much improvement still. The once beautiful grounds are much in need of care. The breakfast buffet has been discontinued and the 24/7 room service closes at 2 am. The staff has always been very cordial and goes extra mile to accommodate requests. During the difficult times, I feel like they are doing their best to hang on.

    Jeffery, 1 night business trip, Mar 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I really like the staff, from the waiters to the cleaning crew. All of them are very helpful and very friendly.

    3 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Safe place.

    Nice place. Great service and awesome staff. Overall I will recommend this hotel because of their staff. Drivers are great and front desk was awesome.

    Rosalio, 3 night business trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Signs of non potable water in room, only o ne 500 ml bottle of water left by service in room for 2 guesrs

    7 night trip, May 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel needs lots of maintenance. The floors had broken tiles, bathroom showers were backing up, doors were loose rom the hinges, they didn’t leave enough towels for the number of people in the rooms, pool was not clean. Service was great staff was very helpful and accommodating. Lots of greenery and trees. Hammocks and other relaxing items could be added for enjoyment.

    Maria, 3 night family trip, May 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    They have spent the money and effort for a nice update of the rooms. How about you at least take a hose to the outside of the room windows. That is basic maintenance. Toilet was leaking badly from base. This is something housekeeping had to have noticed. So, why was it not repaired ? Service in the restaurant is still painfully slow. Has always been this way in the 8 years I have been coming to this property. These things I have listed are easy to fix. Just needs a bit of attention from management. I have always liked the peacefulness and beauty of the location, and the staff has always been cordial and helpful.

    Jeffery Dale, 1 night trip, Nov 14, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Seclusion

    Hotel is not near anything other than the petroleum plant. Nothing to do around the hotel.

    John, 6 night family trip, Oct 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful river view. An excellent place to relax. Very quite.

    2 night trip, Oct 18, 2018

    Verified CheapTickets guest review

  • 8.0.Very good

    Buenos tiempos se han ido

    Se observa que es un hotel que en años atrás fue un excelente lugar, pero han dejado caer el mantenimiento del mismo, cuenta con muy buenas vistas por el río que pasa detrás, pero los jardines lucían con basuras de los mismos árboles.

    marco antonio, 1 night trip, Mar 27, 2021

    Verified Hotels.com guest review

See all 127 reviews