Located near a train station, ElisabethHotel Premium Private Retreat offers an inviting ambiance with a breakfast buffet, outdoor spaces like the garden and terrace. Enjoy international cuisine at Mamma Mia restaurant, unwind in the indoor pool or treat yourself to spa treatments. Bike rentals are available for active travelers while guests can connect using free WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Pet-friendly
Parking available
Free Wi-Fi
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Ski storage
Ski passes
Fitness centre
Sauna
Steam room
Self parking
Hot tub
Room service
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Lift
The current price is £353
£353
includes taxes & fees
7 Jun - 8 Jun
Why we love this property
Work meets relaxation
The hotel's business centre complements its full-service spa. Guests can enjoy hot stone massages after meetings or unwind in the sauna and hot tub.
Culinary treats galore
Experience international cuisine at the restaurant of this hotel. A bar adds evening options, while the free buffet breakfast starts each day right.
Spa escape sanctuary
A full-service spa offers daily treatments in private rooms for couples. Hot stone massages and body wraps await. Unwind in the sauna or hot tub.
Located near a train station, ElisabethHotel Premium Private Retreat is a great choice for a stay in Mayrhofen. You can visit the spa to indulge in hot stone massages, body wraps or manicures and pedicures, and Mamma Mia serves international cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.
At a glance
DONE
Hotel size
70 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
Children (16 years old and younger) are not allowed
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only, 1 total)*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 15 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Ski passes
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Skiing lessons nearby
Snowboarding nearby
Fishing nearby
Working away
Business centre
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Pool loungers
Ski storage
Facilities
Built in 1979
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Elisense Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Mamma Mia – This restaurant specialises in international cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.20 per person, per night
Optional extras
Late checkout can be arranged for an extra charge of EUR 120 (subject to availability)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Parking
Self-parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
Also known as
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Mayrhofen
Hotel ElisabethHotel Premium Private Retreat Mayrhofen
Mayrhofen ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Hotel
Hotel ElisabethHotel Premium Private Retreat
Elisabethhotel Private Retreat
Elisabethhotel Private Retreat
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
Frequently asked questions
Does ElisabethHotel Premium Private Retreat offer free cancellation for a full refund?
Yes, ElisabethHotel Premium Private Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ElisabethHotel Premium Private Retreat?
Yes, there's an indoor pool.
Are pets allowed at ElisabethHotel Premium Private Retreat?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per day. Food and water bowls are available.
Is parking offered on site at ElisabethHotel Premium Private Retreat?
Yes. Self-parking costs EUR 15 per day. Electric car charging is available.
What are the check-in and check-out times at ElisabethHotel Premium Private Retreat?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 120 (subject to availability).
What is there to do at ElisabethHotel Premium Private Retreat and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for fishing and hiking. Additional recreation nearby includes cave exploring. Indulge in a treatment at the spa and soothe your senses in the hot tub. ElisabethHotel Premium Private Retreat also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near ElisabethHotel Premium Private Retreat?
Yes, Mamma Mia offers international cuisine.
Does ElisabethHotel Premium Private Retreat have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around ElisabethHotel Premium Private Retreat like?
ElisabethHotel Premium Private Retreat is a short 3-minute walk from Mayrhofen Station and 6 minutes' walk from Erlebnisbad Mayrhofen.
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Reviews
ElisabethHotel Premium Private Retreat Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Location
9.4
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The spa area is huge, well-equipped, and extremely comfortable with great facilities. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Walking
View
Spa
Breakfast
Room
Reviews
Verified
10/10 Exceptional
31 Mar 2026
Food and drink selection just fantastic.
Spa area also large, well equipped and extremely comfortable. Proximity to train and bus stops very convenient too. Will return.
Douglas
Douglas, 4-night trip
Verified
10/10 Exceptional
22 Sept 2025
Beautiful hotel in Mayrhofen. Conveniently located for biking and hiking.
A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.
Steven
Steven, 4-night trip
Verified
10/10 Exceptional
1 Jun 2025
Very good
arne
arne, 4-night trip
Verified
10/10 Exceptional
3 Oct 2022
This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
jason
jason, 3-night trip
Verified
6/10 Good
21 Mar 2023
The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening.
The food was mainly very good with salad bar as a starter and then multiple courses.
Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm.
Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one.
The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car.
So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
Faye
Verified
10/10 Exceptional
2 Oct 2022
The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together.
Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Lydi-marie
Lydi-marie, 3-night trip
Verified
10/10 Exceptional
23 Feb 2026
Erinomainen hotelli kivalla paikalla!
Janne
Janne, 3-night trip
Verified
8/10 Very good
14 Feb 2026
top
Philippe
Philippe, 3-night trip
Verified
10/10 Exceptional
7 Feb 2026
Ein rundherum sehr schönes Hotel. Das Personal ist sehr zuvorkommend und freundlich und das ganze Haus ist absolut sauber. Grandioser Wellnessbereich, der nie überfüllt ist, auch wenn das ganze Haus ausgebucht ist.
Nicole
Nicole, 5-night trip
Verified
10/10 Exceptional
2 Dec 2025
Nettes Personal, schönes Zimmer, super Essen
Anna
Anna, 3-night trip
Verified
10/10 Exceptional
26 Jun 2025
Tolle Hotel um ein paar Tage zu entspannen. Personal ist super aufmerksam und sehr freundlich!
Silvana
Silvana, 3-night trip
Verified
10/10 Exceptional
6 Apr 2025
Sehr freundliches Personal, exzellentes Essen, Sauberkeit überall, tolles Spa, guter Skikeller, generell sehr positives Ambiente.
Dennis
Dennis, 1-night trip
Verified
10/10 Exceptional
27 Jan 2025
Kostenloses Upgrade erhalten.zimmer, wellnessbereich und Essen top.
Jessica
Jessica, 3-night trip
Verified
10/10 Exceptional
14 Dec 2024
Dringende Empfehlung
Es war vom Andang bis zum Ende hervorragend!
Beata
Beata, 6-night trip
Verified
8/10 Very good
27 Jul 2024
Ren forkælelse
Den lækreste spa, maden er dejlig - venlig og serviceminded personale. Meget rent og pænt. Dog manker der ac på værelser og i restaurant i de varme måneder.
Jens Henrik
Jens Henrik, 3-night trip
Verified
10/10 Exceptional
6 Jul 2024
ABSOLUT TOPKLASSE
Alt spiller helt i top på dette luksus resort i hjertet af de østrigske alper. Vi blev blæst helt bagover allerede ved check-in med velkomstdrink og menuvalg til samme aften. Egen balkon på alle værelser, kun for voksne og både spa og gourmetmad gør at vi helt sikkert vender tilbage hertil. Selvom der findes mange billigere hoteller i Alperne, så er helhedsoplevelsen aldeles fantastisk på Elisabeth. De lever helt op til PREMIUM PRIVATE RETREAT :-)
Claus
Claus, 3-night trip
Verified
10/10 Exceptional
3 Feb 2024
Sehr freundliches und aufmerksames Personal, sehr sauber, moderner und großer SPA Bereich, Nähe zur Penkenbahn, Skibus hält direkt vor dem Hotel, Jause ist fast eine vollwertige und sehr hochwertige Mahlzeit, Frühstück und Dinner abwechslungsreich, lecker und umfangreich.
Dennis
Dennis, 2-night trip
Verified
10/10 Exceptional
17 Aug 2023
Eine wunderschöne Unterkunft. Besonders der Badesee lädt mit entspannten Liegen nach einer Wanderung zum Entspannen ein.
Auf meine Schwangerschaft wurde gerade auch beim Essen geschaut.
Großes Lob!
Johanna
Johanna, 5-night trip
Verified
10/10 Exceptional
23 Sept 2022
Super Hotel in top Lage mit schönem Wellnessbereich und gutem Essen. Zimmer (Premium Relax) war sehr schön.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
6 Sept 2022
Einzigartiger und riesiger Wellnessbereich. Tolles Essen und sämtliches Personal mega höflich und immer hilfsbereit.