ElisabethHotel Premium Private Retreat

4.5 star property
Luxury hotel in Mayrhofen with spa and indoor pool

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ElisabethHotel Premium Private Retreat

Photo gallery for ElisabethHotel Premium Private Retreat

Premier Double Room, Balcony (Relax) | Premium bedding, minibar, in-room safe, soundproofing
Sports facility
Exterior
Premium Double Room, Balcony (Charme) | Premium bedding, minibar, in-room safe, soundproofing
International cuisine

Overview of ElisabethHotel Premium Private Retreat

9.4

Exceptional

Property highlights

  • Pet-friendly
  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Laundry facilities
Map
Einfahrt Mitte 432, Mayrhofen, Tirol, 6290
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Deluxe Double Room, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premier Double Room, Balcony (Relax)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premium Double Room, Balcony (Charme)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Balcony (Authentic)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (Prestige Living)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Premium Double Room, Balcony (Junior)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (Prestige Loft)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Premium Double Room, Balcony (Apart)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Hintertux Glacier Ski Resort - 20 min drive
  • Hintertux Glacier - 71 min drive

Getting around

  • Innsbruck (INN-Kranebitten) - 57 min drive
  • Mayrhofen Station - 3 min walk
  • Bichl im Zillertal Station - 3 min drive
  • Ramsau - Hippach Station - 5 min drive

Restaurants

  • Forellenstüberl - 15 min walk
  • Gasthof-Restaurant Perauer - 12 min walk
  • Mamma Mia Mayrhofen - 1 min walk
  • Restaurant Pane e Vino da Michele - La Bottega dei Sapori - 5 min walk
  • Restaurant Tiroler Stub'n - 5 min walk

About this property

ElisabethHotel Premium Private Retreat

Located near a train station, ElisabethHotel Premium Private Retreat is a great choice for a stay in Mayrhofen. You can visit the spa to indulge in hot stone massages, body wraps or manicures and pedicures, and Mamma Mia serves international cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, French, German

Sustainability

Sustainability practices

Electric car charging station
Garden
Bicycle rentals
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Children (16 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • Built in 1979
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Elisense Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Mamma Mia – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 120 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Parking

  • Self-parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and masks are required in public areas.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Mayrhofen
Hotel ElisabethHotel Premium Private Retreat Mayrhofen
Mayrhofen ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Hotel
Hotel ElisabethHotel Premium Private Retreat
Elisabethhotel Private Retreat
Elisabethhotel Private Retreat
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen

Frequently asked questions

Does ElisabethHotel Premium Private Retreat offer free cancellation for a full refund?
Yes, ElisabethHotel Premium Private Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ElisabethHotel Premium Private Retreat?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at ElisabethHotel Premium Private Retreat?
Yes, there's an indoor pool.
Are pets allowed at ElisabethHotel Premium Private Retreat?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per day. Food and water bowls are available.
Is parking offered on site at ElisabethHotel Premium Private Retreat?
Yes. Self-parking costs EUR 15 per day. Electric car charging is available.
What are the check-in and check-out times at ElisabethHotel Premium Private Retreat?
You can check in from 3 PM - 10 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 120 (subject to availability).
What is there to do at ElisabethHotel Premium Private Retreat and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes cave exploring. Indulge in a treatment at the spa and soothe your senses in the hot tub. ElisabethHotel Premium Private Retreat also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near ElisabethHotel Premium Private Retreat?
Yes, Mamma Mia offers international cuisine.
Does ElisabethHotel Premium Private Retreat have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around ElisabethHotel Premium Private Retreat like?
ElisabethHotel Premium Private Retreat is a short 3-minute walk from Mayrhofen Station and 7 minutes' walk from Congress Zillertal - Europahaus Mayrhofen.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening. The food was mainly very good with salad bar as a starter and then multiple courses. Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm. Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one. The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car. So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
Verified Expedia guest review

10/10 Exceptional

This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
jason, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together. Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Lydi-marie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great place to enjoy skiing, food and wine.
Ian, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect Food and Spa
Perfect food, nice spacious Rooms , big spa
AHMET, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

romantic stay
Best hotel for couples, great SPA food and rooms.
Nadav, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

All round fabulous!
Great food, service, staff and facilities.
Ian, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

premium but cold