Destination
Guests
All properties in Mackay (and vicinity), Queensland, Australia

The Metropolitan Hotel

3-star hotel in Mackay with restaurant and bar/lounge

  • Free parking

Image gallery

  • Outdoor Dining
  • Outdoor Dining
  • Standard Double Single Room - Balcony
  • Standard Double Single Room - Bathroom
  • Outdoor Dining
Outdoor Dining. Image 1 of 12.
1 / 12Outdoor Dining

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 6 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Air conditioning
  • Meeting room
  • Limited hour front desk

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Coffee/tea maker

What’s around

  • Queens Park Orchid House - 4-minute walk
  • Artspace Mackay - 9-minute walk
  • Jubilee Park - 13-minute walk
  • Mackay Enertainment and Convention Centre - 13-minute walk
  • Bluewater Lagoon - 18-minute walk
  • Caneland Central - 19-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Single Room

What’s around

Landmarks

  • Queens Park Orchid House - 4-minute walk
  • Artspace Mackay - 9-minute walk
  • Jubilee Park - 13-minute walk
  • Mackay Enertainment and Convention Centre - 13-minute walk
  • Bluewater Lagoon - 18-minute walk
  • Caneland Central - 19-minute walk
  • Harrup Park - 27-minute walk
  • Town Beach - 27-minute walk
  • Far Beach - 33-minute walk
  • Illawong Beach - 44-minute walk
  • Mackay Base Hospital - 2.5 mi / 4.1 km

Getting around

  • Mackay, QLD (MKY) 11-min drive
  • Mackay Station 10-min drive
  • Nabilla Station 21-min drive
  • Mapalo Station 25-min drive
map

At a glance

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 4:30 PM-8:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 10 AM - midnight. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • One meeting room

Services

  • Front desk (limited hours)

Facilities

  • Designated smoking areas

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Digital TV channels

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

The Metropolitan – This bistro serves lunch and dinner.

Small print

Also known as

  • Metropolitan Hotel Mackay
  • The Metropolitan Hotel Hotel Mackay
  • Metropolitan Mackay
  • Metropolitan Hotel Mackay
  • The Metropolitan Hotel Hotel
  • The Metropolitan Hotel Mackay
  • The Metropolitan Hotel Hotel Mackay
  • Metropolitan Hotel Mackay
  • The Metropolitan Hotel Hotel
  • The Metropolitan Hotel Mackay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless checkout is available.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Metropolitan Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an on-site restaurant, The Metropolitan. Nearby restaurants include The Paddock & Brew Company (6-min walk), Burp.eat.drink (6-min walk) and Cool Mango Salad Bar (7-min walk).